Date created: 2017-06-06
Class Action Suit - York Product
You will notice when you read the reviews that the 5 stars are from
people who recently purchased a unit. Yes, the furnace works great in
the beginning. When you get into year 7, the problems begin. I bought a
York furnace 9 years ago and have had multiple expensive issues since
that time. The latest repair was $3,000.
On Thursday, I am looking at other companies to completely replace it. Too bad that I am still paying on it and will be for another 5 years. I am also part of the class action suit against York.
Penn Yan, NY
Date created: 2017-05-01
Learn From Our Misfortune
We bought a new York Affinity furnace and AC for a new house, and it
broke almost immediately. We have owned it 8 years now, and have had
over 6 service calls on it for faulty parts and breakdowns. The company
covered some of the faulty parts, but not the cost of service which has
totaled over $1900. so far, and we just had another fuel switch
breakdown this weekend and needed another service call. We finally
bought a service contract with the Rochester, NY heating business to
cover all of these service calls - and of course we have to pay for the
service contract. Also, we just received a letter about a Class Action
suit against York because of all the faulty furnace and AC units. Do not
buy a York furnace or air conditioner!
Vancouver, BC, Canada
Date created: 2016-10-04
So sad. Why don't they just sell us an upgrade package to replace the faulty parts?
It worked great for two years. The burner and mother board were replaced
under warranty in the third year. I have had seven HVAC people come from
three different companies. Some multiple times. All I want is heat.
Why don't you sell a patch or repair upgrade? I am not rich. I cannot afford a new system. It gets cold in the winter. Don't you care? Why not become "The furnace people with a warm heart"?
Ottawa, Ontario, Canada
Date created: 2016-09-26
No heat furnace
Furnace was installed new in June of 2013 and has broken down twice.
Annual maintenance was done 3 months ago but the first time it's turned
on it doesn't work. I will never buy a York product again.
Sicamous, BC, Canada
Date created: 2016-03-02
This is a very quiet furnace. The fan blows most of the time, but I
never hear it. It is also very efficient. I would certainly by another
Salmon Arm, BC, Canada
Date created: 2016-02-29
York Affinity YP9C
Our York Affinity YP9C was installed just over a year ago and we are
impressed! Not only is it efficient but it's extremely quiet. Highly
recommend this product to anyone in need of a new furnace.
Date created: 2016-01-25
Solid furnace that lowered my monthly heating bill
I had to buy a new furnace at the beginning of this last winter season as my old one had given up the ghost. I researched for what felt like weeks (was really only days though) before I finally settled on a brand new York Affinity furnace. As soon as it was installed I knew I had made the right choice! After all my old furnace had put me through in its lifetime, my York is like a dream come true. Within the first month my gas bill had dropped almost a hundred bucks!
I chose this model because it fit into my already existing gas pipes, I didn't have to do any modifications to get it installed. It had also won "most efficient" of Energy Star in 2014. It also has a 10 year warranty on it. Can't really argue with that and because it's new, I can call York to fix it if anything goes wrong with it.
I haven't had this heater for very long so if there are any negatives, I have yet to come across them. So far, I absolutely love it. Just ask my friends, they are likely tired of hearing about it. Unless something terrible happens that York refuses to do something about, I would not hesitate to buy another of these units in the future.
San Diego, CA
Date created: 2015-12-22
Be prepared to pay more
Unit installed in 2011 in southern California (i.e., it doesn't get heavy
use). I had the system maintained annually by professionals. Year 4 the
system failed to kick on. 3 (three!) different parts had failed
simultaneously. While the parts were covered under the warranty, labor
to replace the parts cost 25% of the original unit price! Gasp! I called
York several times to see if they'd do anything to offset such a high
cost as this points to poor quality and potential for future problem,
but they repeatedly declined. Buyer beware!
Toronto, Ontario, Canada
Date created: 2015-12-20
Nightmare of a furnace
This is my first time actually writing a product review but I felt
compelled to warn other consumers. Purchased my York furnace in the
summer of 2009. Problems started the first winter and have continued
every heating season since. This morning just had the gas valve
replaced. Sensors have been replaced every winter along with various
"jiggling" of pipes and hoses. Yes, York offers 10 years of parts
warranty but every service call costs me money. Three neighbors,
including myself, installed these furnaces at the same time. Each one
has been serviced multiple times, with various problems from sensors to
master boards and now the gas valve. Do yourself a favor and run away from
Mississauga, Ontario, Canada
Date created: 2015-11-19
York furnace and A/C
I had my 98% high efficiency furnace installed along with a new 14.5 SEER
air conditioner on October 1, 2014. So far it is only one heating and
cooling season old. It has performed as expected without any problems at
all. I am amazed at how efficient both units are and how quiet they are.
The only time I hear them is when it's really cold or hot and the fan
has to ramp up to satisfy my heating or cooling needs. I did some
research with regards to finding a good installer and I'm sure that has
made a big difference in performance. I also got a ten year warranty
which will cover most parts of my equipment. Time will be the big factor
as to how reliable this equipment is. For now, I'm a happy camper.
St. Louis, MO
Date created: 2015-11-17
Never again, a total waste of money
We have had a complete new system installed in our home in 2010, 2 zoned
furnaces. The upstairs unit has problems every cooling season, the
downstairs one every winter. So, since the upstairs one is a different
York model, I'll write about that one separately. From season one, the
downstairs furnace has been failing each heating season once or twice,
as the pressure switches fail regularly. The installer company had to
come out and replace these and then other electronic components each
season, but the failures continue. Every time, it costs me about $200 -
$250 in diagnostic fees. This is supposed to be the best furnace one can
have? I don't think so. It is a lemon. At that time, York's warranty was
only five years, now it's ten. So now that I'm out of warranty for
parts, repairs will cost me 350 to 400 bucks each time at least,
basically twice per heating season on average, judging by what has
happened so far. I am going to throw this piece of junk out and will
replace it with a totally new furnace from another manufacturer. It will
save me tons of money in the future, but more importantly, it will save
my nerves and give me reliable service, not headaches and a cold home
for days while they schedule repair service! Stay away from York. Look
at the pattern: for every happy customer, there are three unhappy ones!
You have been warned!
Date created: 2015-07-31
York Affinity is junk
Bought 2 Affinity systems. The first one failed with 2 weeks, had to replace the
control board. Then in the spring the AC failed, a bad TXV. The second unit keeps
failing, the AC. Called York supplier in Philadelphia and he says they have a
problem with compressors. The units are junk; think about getting
replacements from another manufacturer. Very disappointed.
Date created: 2015-05-02
Had the York modulating furnace installed and couldn't be happier. It
replaced a single stage 91 percent Armstrong which was working fine but
we didn't like the temperature swings that come with a single stage.
This York furnace does an amazing job at keeping a moderate temperature
without cooking the house first then waiting for it to cool down before
turning on again. We have installed it with the Honeywell Lyric thermostat
and it works perfectly, as the modulating gas valve is controlled by the
furnace. It simply needs a single stage thermostat to tell it the
temperature that you want. It also works great with our steam humidifier,
circulating the air as needed.
Date created: 2015-03-24
I replaced an 80% efficient Trane with this Affinity 98% efficient
furnace. I couldn't be happier. The modulating gas valve will modulate
the heating up and down depending on the need in the house. It helps
maintain a much more comfortable temperature in my home year round.
Grand Rapids, MI
Date created: 2015-03-02
York furnace is so comfortable. We are so happy with our new York furnace.
I like the even, comfortable heat we get with our new York furnace. The
salesman said we would be more comfortable and we sure are. I would
recommend this to anyone who needs a furnace.
Date created: 2015-02-10
This furnace is a great unit. It keeps the house nice and warm while
saving money on our utility bill, and we cannot hear this furnace cycle
on no matter how cold the weather is outside. We are very pleased with
Date created: 2015-01-17
I moved into this house in October and it has a four-year-old Affinity 9C
gas furnace, it's supposed to be the Cadillac of furnaces. I have had nothing but trouble with it. It keeps shutting itself down and I have to keep re-setting it so it will run. I have had service personnel here about a
dozen times and they have done everything the York tech dept has
suggested, including relocating venting, enhancing drainage, replacing
the mother board, gas valve, wiring harnesses, etc. I'm still having
the same problem. The error codes tell me it's a gas flow problem, but
everything has been replaced! This is still ongoing. I am very
frustrated and not impressed with the product so far. I hope they can
find the problem and change my mind.
White Hall, AR
Date created: 2015-01-15
York & Nicholson's Heat & Air review
I've had a great experience with Nicholson's Heat & Air. Very
professional and sensitive to the needs of my home and family. I would
recommend them and the York system to anyone and everyone!
Date created: 2014-11-14
I am having trouble writing this review, because I feel like the
biggest loser. I didn't do my research and bought a product that has
been very unreliable. I'm stressed and tired. During the furnace's
heating cycle, the burner shuts off and the fan continues to run,
blowing cold air. From day one, I've had to contact the technician who
installed it. It's year five and the thing still has this intermittent
issue. He wasn't able to figure it out, so out came the rep. He was also
puzzled by the issue. I've got three young children and this furnace has
added so much stress to my life. I don't know where to go from here.
Tomorrow I'm going to call the rep. Again. I'm not a religious person,
but please god help me!
Date created: 2014-10-27
York modulating furnace provides awesome comfort
We had a new York modulating furnace installed and our home is more
comfortable than ever. The even temperatures and the quiet running
cycles were very important to us. Not really knowing how comfortable and
quiet it would be until it was installed, we are very satisfied.
Saint Paul, MN
Date created: 2014-10-19
York modulating furnace.
Replaced a 10-year-old Carrier 2 stage with ECM motor. This furnace is
much quieter. The master bedroom is directly above the furnace and I hardly
know when it's on. It's very efficient. I did not need a special modulating
thermostat to run this furnace. All the other furnaces I checked needed
one, at a very high additional cost. I could not be more pleased.
Date created: 2014-10-11
Expensive piece of junk
Furnace has been in service less than 2 years. This is already the
second service call. This time it is going to cost us over $600.00 to
fix this piece of junk. Switched from oil to natural gas to save
money. Should have stayed with our old, reliable oil furnace. Do not
buy this lemon!
Date created: 2014-09-18
After 75 years, worst furnace ever
In the six years that the furnace has been installed, I have had the
contractors replace switches, mother board, gas valve, igniter, etc.
Charges have reached over a thousand dollars. In my previous new home
with a Trane furnace, I never had a service call. I am very disatisfied
with this new York furnace/AC.
Date created: 2014-09-16
York furnace dealer
I've been a York dealer for 35 years and I install equipment the
way it should be installed. I have very few problems with the
equipment I install! It's too bad there are so many fly by night
installers out there.
Clinton Township, MI
Date created: 2014-09-15
Utter nightmare for 7 years!
We replaced the 50-year-old furnace because parts became unavailable.
Even though it broke infrequently (every 7 years or so), we couldn't risk
it. So, the York. Reviews looked good. They sold us on the air cleaning
unit. From installation on, it was a nightmare. Didn't work the first
month. Didn't work after that. Techs came out every week, sometimes every
day. Water was pouring out of pipes into the crawlspace. Mold developed in the
crawlspace (had to get encapsulation and mold removal, $10,000). Back
to the furnace itself - they moved water drainage to a bizarre system
where tubes run up my wall, around the ceiling, into the washing tub!
And still, that didn't work either.
1. Had the board replaced, and fought York to honor that warranty. Finally they did, but total labor costs to us the first year were in the thousands.
2. Had other parts, one after another, replaced.
3. The water drainage flooded itself and rusted out everything again and again. Water leaked out of the thing all over the floor.
4. It doesn't work better than it did.
It's just that we pay and pay and pay, like idiots, only because we can't find another furnace that anyone really likes. All the furnaces look like the same thing could happen, from reading reviews. Now, we have to get a new one. Furnaces are only supposed to last a few years, right? Certainly not 10 years or 15 years. It can be fixed this time - but at a cost half that of a new furnace.
Why don't we all just buy a new furnace every few months? Is that what they are aiming for?
Date created: 2014-08-25
Well built, quiet, made to last for years of comfort.
Date created: 2014-08-22
No issues, 2 years now. Very quite and efficient. Replaced a 40+ yr unit
that was working fine, but killed my wallet with gas usage.
Date created: 2014-08-17
This furnace is extremely quiet. Noise is a large concern for myself and
this furnace is quieter than my hot water tank heating water while the
furnace is running the blower on low.
I cannot speak on efficiency of this unit yet as we have not received our first bill.
Date created: 2014-08-12
This unit was everything that was promised; quiet, efficient. It was
very carefully installed by a reputable contractor.
Date created: 2014-03-03
NEVER BUY A YORK
I have had this piece of crap for 3 years and have had contractors
replace 6 pressure switches, 1 mother board, 1 gas valve and 1 igniter.
Even though I have a 10 year warranty, York does not cover "diagnostic
charges", so I have paid out $800 in fees.
Date created: 2014-02-19
The York yp9c furnace is as advertised. Very quiet, very efficient.
Anyone would be absolutely happy with the Affinity system. As an
added bonus, the Liberties Plus Dealer gives a 10-year labor plan for
free last year. I understand the same promotion is going on in this
area in 2014.
Date created: 2014-01-03
Dual Fuel Gas Furnace-Heat Pump
Apparently York doesn't care who sells their equipment until you have
tons of complaints about an installer. I was a victim of a terribly poor
installer. The technicians installed my furnace and heat pump three
times before it came close to a correct installation. It's my fault for
taking low bid. Just remember that the next time you're in an elevator
in a building. It was low bid! We started off at $6400. Now that I have
had the system for almost three years I have out spent the original
savings. Originally installed without a txv valve. Cost: $330 to find
this out. At the start of the second cooling season No Cooling. Cost:
$675 to repair a small copper bleed line left laying on a larger copper
line inside the heat pump apparently at the manufacturing process. $325
1st visit to recharge it (couldn't find a leak), $350 on the 2nd visit
(3 weeks later) to recharge and repair the leak(they wanted $500 until I
complained that it should have been found the first time). Christmas eve
2013 it quit heating with outside temp at 15 degrees. $160 for the first
visit to get it operational. Needed a condensation chamber on the front
of the furnace that was leaking on the burners and some incorrect wiring
as originally installed. $142 for the second visit to replace the
cracked condensation chamber and the igniter. Parts under warranty but
not the labor. That's a smidge over $1300 that I have spent on this junk
so far if you're keeping track. If you still want to buy a York then I
highly recommend a thorough and complete check of the hvac installer and
put back a couple thousand to handle repairs that you're sure to need..
I will never purchase another York product. They didnít respond to any
of my inquiries on their website either.
Date created: 2013-12-10
We purchased a York Affinity modulating furnace, model yp9c MP,in 2009.
We have had three frustrating winters with it. Have already replaced the
mother board, inducer motor and parts for gas jets. Have also paid for
numerous service calls. The installer never returned our phone calls the
first winter so we've been using a different furnace repair company.
We've tried to email York several times, but the email pops back to us
saying the address failed. I would never buy a York furnace again. What
a piece of junk.
Date created: 2013-11-13
Excellent Product, But Installer is Key!
We built a new home with a York system and used it with only 2 service
calls over 16 years. After selling that house and building a new 4750
sq.ft. custom home, we went with a York Affinity Dual Fuel (heat pump
with propane furnace) System. We have been in this home for over 7 years
and are very satisfied with our York system. We have never had any
trouble with it and our York dealer/installer is top-notch. The same
technician installed in both homes and is a career heating and cooling
technician. He is in his early 60's and only services the systems he
installs, no others. What's that tell you. I say this because, I think
the experience, knowledge, and reputation of the installer is of utmost
importance. This has proven true with my 2 York systems over the last
23+ years. I would purchase the same Affinity series heat pump and
propane furnace again. We love the extra warmth of the propane when the
heat pump switches over. Our temperatures range from 100+ in the summer
to below zero in the winter and the system always handles everything
very well. Only using between 250 and 300 gallons of propane per year
which includes the kitchen use. The electric side of things tops out at
about $300/month in summer ac months. Less other times of the year. Very
good for a 4750 sq.ft. house with 2 full kitchens and two electric 50
gallon hot water heaters. I hope this information is helpful.
Date created: 2013-02-05
This furnace was installed in 2008. Every heating season we have had no heat 2-4 times. We won't go away in fear the pipes will freeze. Dealer always has an excuse. What a piece of crap. Never buy a York.
Date created: 2013-01-25
Had this unit installed in April 2008. After reading all these reviews,
there seems to be more problems with units from that year. We have had
problems with the relay to the thermostat. Had it replaced, had
problems with the blower motor, replaced, now it is not working again !!!
Hvac repair says it is either the blower motor again or the circuit
board, however because they work as a continual entity, both need to be
replaced and they are going to trouble shoot it and see if it is just
one or the other or both. This unit together with the a/c and all duct
work was close to 12g. It has been 4 days and parts are ordered, however
Supplier had none available and none could find the circuit board and
are waiting part . I was told they went to the manufacturer to have one
sent. Bad news to me...none available? Why? Is it a part that is has so
frequently needing replacement that there is none available. Why
wouldn't anyone have these parts?? The unit is less than 5 years old.
and I shouldn't have to pay labor all the time. What happened to
companies standing by their products??. Is this York so crappily made
that they keep having problems? And for the money that was paid for it,
there shouldn't be such problems ... at 90 / hr for tech labor... it is
all a ripoff. After this bill I will have paid an extra 1300.00 for all
the repairs to it !! what a load of Junk is that? I promise this - never
again a york.
Date created: 2012-12-04
I have had Bryant, Lennox, Rheem furnaces in the past in different
houses and everyone of these brands had to have service repair work done
at some point. I have now owned a York yp9c modulating gas furnace for
about 2 years and had a drain pan replaced under warranty that took 15
minutes for the service guy to replace which was free. Look at every
brand and you will find issues if you want to but this York modulating
furnace is just awesome. Evenly heats the home and I never know that is
is running. Most of the problems that I see with all the new technology
furnaces that are out there now is install error. Lots of clueless hacks
out there installing. Buying a labor warranty for any of the new
furnaces or a/c out there is wise. If the dealer doesn't offer any just
run! There is a good reason why they won't offer a labor plan.
Date created: 2012-10-12
Model yp8co80c16mp11 - broke after 2.5 yrs. -lemon
York owned by Johnson Controls. Heater broke after 2.5 heating seasons.
York Will not admit the heater is a lemon and do the right thing - fix
it. Central Air conditioner broke after 2 winters. Paid $6100 for both
in July2009. Was hoping they would last at least 3 years. Bunch of
Date created: 2012-06-12
Best furnace out there
I have installed over 1 million dollars of york equipment each year for
the last 3 years. To this date I have only 2 warranty claims and they
were on start up! To all you out there having problems with your york
equipment 90% of warranty claims are install related!!!!!
Date created: 2011-12-13
I put this furnace in my rental property, based on the high efficiency
and promise that the modulating technology would help heat the house (in
two units) evenly. It has done that brilliantly. The cold spots upstairs
have been massively reduced, the first winter bill has been far less
than last year, and it is also by far the quietest furnace I have ever
seen. One of these is going in my primary residence next year.
Date created: 2011-11-28
Chose this unit over Trane and Lennox based on dealer recommendation,
works great and we saved a bunch on gas last winter.
Date created: 2011-11-11
Best furnace I have ever owned in 50 years
I have never been more comfortable. This York furnace runs longer and
slower eliminating any airflow noise, drafts and has greatly reduced my
utility bills being 97% efficient. Apparently, the furnace matches its
capacity to heat loss of the house. All I know is I have never been more
comfortable and the unit has operated over 2 years without a flaw.
Date created: 2011-11-01
Never worked from day one
Bought this YP9C120D20MP11 heater in 2009 and had it serviced 7+ times for the same problem. The unit would blow out cold air for hours and never shut off.
My dealer tried to fix this heater 7+ times with no success and he never got any help from York. When I called York direct all I got was a rude answer from there service manager Bill March. One time he laugh at me on the phone. I am very disappointed that they think this is a funny matter. My family will never but another York product again.
New Lenox, IL
Date created: 2011-10-27
Most of the complaints are caused by poor installation and not product
quality. Excessive noise, having to remove screws to access a filter or
being charged $400 for a furnace that is available with a 10 year parts
warranty are all examples. Most contractors make their job as easy as
possible so they don't offer extended warranties which in the case of
York is a factory warranty. I suggest you ask questions about the
contractors professionalism in effect insurance, training and technical
experience. Stay away from the one man business. We are very happy with
York products as we have been using Affinity for years and will put them
against any other unit. If you want to pay for a name then maybe Trane
is for you.
Date created: 2011-10-24
York 80% Efficiency Single Space Combination 2.5 Rooftop Heat/cool System
Within the 6 years we have owned this York d1np036n05606 unit it has
been serviced 4 times. The parts always seemed to break down after the
warranty expired so that meant we had to buy them again or pay a good
price to have the unit repaired. When we purchased the York; we were
told that all we needed to do every 3 months was to remove the filter.
The so called easy way was not true it was just a lie. In order to
replace the filter we must take a panel of the machine the furnace
requiring us to remove multiple screws. Plus we found out there is
another filter we must replace at the same time which is at another
location and it also requires removing additional panels. We live in a
cold freezing winter state and really do not want to be changing filters
during that type of weather! We bought York unit because it was supposed
to be a number one brand on the market and to me it should be listed at
the bottom of the list. I would never buy a York furnace again!
Date created: 2011-04-20
This is by far the best furnace that I have ever had. I use a Bear Media MERV 13 filter in the unit and I use a 1" filter on the return air. This unit heats my home perfectly and the air quality with the two filters I use is outstanding.
I purchase the Bear Media MERV 13 filters from Amazon for $56 for a 2 filter pack, and I puchase the roll of 1" filter from Grainger for $120 (which will last me at least 3 years per roll). I cut my return filters from the roll and replace them once a month.
Date created: 2011-03-21
York is good by me.
I have a York Affinity two stage gas furnace and central air conditioner
that was installed in 2006. To date, it has been totally problem free.
I have both units serviced once a year. Most of the bad mouthing of
York products seems to come from ignorant home owners who don't realize
these new high efficiency furnaces need regular maintenance and no
brand will be as reliable and maintenance free as models built 30 years
ago. If you want high efficiency, you will pay for it, both in new cost
of aquisition as well as maintenance and a shorter service life. Such
Date created: 2011-03-07
Very Expensive Piece of Junk
York Affinity Furnace top of the line and everything is breaking on it
from 5 Pressure Values so far seems every 4-6 months it goes, new Mother
Board because its so high tech it can't figure out how to run properly
and now a new blower motor. do not buy this furnace
Date created: 2010-08-05
Installed Correctly = works great!
York Affinity Furnace - 97.5% efficient! Awesome. It is so quiet and
even. I talked to a friend who has been a lead technician in the
industry for decades, and he recommended York. Said it was in the top
brand category, and uses a heat exchanger that is much more durable over
time than some other brands. I've had friends with bad contractor
experiences, but my contractor was awesome. Find a good contractor who
sizes the equipment right, and your York will probably work just as
well! Good luck!
Date created: 2010-02-27
I have installed and repaired all brands. They all have issues. My new
York yp9c100 is a 98%er. also installed complete a/c unit. Two years gone but not one problem. We sometimes blame the equipment, but in fact, some contractors have not a clue on proper installation practices. In addition, to troubleshoot a poor installation is hard. My advice, (30 years as a contractor-retired) is do not go with lowest price. You have to live with this system for many years. Ask other people about your so-called expert contractor. Not the ones he gives you. If no one in your area knows him, thereís a reason for that.
Date created: 2010-01-20
Would not recommend
Had 98% effic. Affinity furnace and A/C installed in Aug 2009. Within 2 weeks, had to come back and repair A/C unit not welded properly, leaked all freon out. Late October, had to return and repair furnace. No heat, would not turn on. Now, it would not turn on, had no heat to
wake up to. Service tech came after 1pm in the afternoon, repaired the
problem and then adjusted the modulator valve or something so that the
whole burner would not go on when not needed. So to date, I have used more gas this year than I did last year with a 15 year old furnace. The tech also noticed another problem and has ordered parts.. not very happy after spending $9000.00 Would not recommend.
Date created: 2009-12-15
@ years old and problems contiue
I bought a high efficiency Affinity. In 1.5 years, we have replaced the
inducer motor, pressure sensor, reconfigured vent pipes, replaced mother
board and it still fails to work as needed. Have had service out
numerous times for $1000 in cost. Will try to replace under lemon law.
Date created: 2009-11-25
Recently had a York yp9 variable speed modulating gas 98% eff furnace
installed in my house I can barely hear the furnace running. I have read
some of the complaints about others it could be the company that had
installed it. These guys were very proffesional clean up after
themselves. Someone wrote about the radiator thing that would be your
coil which provides your ac in the summer warm air running accross does
cause condensation and needs to be clean but I read its like that for
all manufacturers. My neighbor is very envious of what I have and may
want one of his own now.
San Carlos, CA
Date created: 2009-03-14
Last month I had a York (now owned by Johnson Controls) Affinity variable speed furnace installed and it has been a great furnace thus far. The 95-97% efficiency is tremendous and it is far superior to the Rheem it replaced. The variable speed blower/modulating fan allows the heat to be distributed evenly and relatively quietly as the fan is not overworked. The furnace is very quiet, although in the morning when it first goes on after having the thermostat turned to 60 degrees in the night, it is audible, but only for a couple of minutes as the fan is on high. After the temperature set is reached, it is on cruise control, in effect, and is hardly audible as it continually maintains the desired level. The venting is interesting as the carbon monoxide is vented through pvc pipe which is under the house and then discharged through a hole in the wall, while the water is discharged via a small sump pump into the garage sink.
The furnace is fine and the noise level is extremely low. The efficiency qualifies for tax credits and it is the best furnace we have owned.
Date created: 2009-03-05
Do Not Buy York Affinity
I purchased a York Affinity 2-stage furnace from an authorized York
dealer in Skokie, il. The unit has never functioned properly. It shuts
itself down before bringing my home to temperature. My dealer made
more than a dozen trips to my home and never fixed the problems...
although he always charged me for the privilege. In 2 years, I have
been charged over $1000 in service fees, and my furnace still does not
work. After writing a letter to the Better Business Bureau, I received
a call from York's midwest sales manager. He agreed the furnace was a
lemon and has agreed to replace it, although with a lesser model that
doesn't even show up in York's full line furnace brochure. The dealer,
however, says he will charge me another $1000 to install it. I am
beyond being aggravated with these incompetent rip-off artists. I am
contacting an attorney.
Date created: 2008-06-26
I purchased a York Affinity. It is reliable but extremely loud. I ended
up having it permanently set to never go into the second stage because
it would wake us up at night. Unless you have very large house, I
wouldn't recommend it.
The Affinity is available in different models which vary in efficiency and capacity.