Date created: 2019-02-07
Good Unit - Few Issues
Purchased a new "Scratch and Dent" unit 8 years ago which had been
damaged during shipment to the supplier. After straightening out the
cabinet, worked without repair. Very quiet and had few issues except for
the condensate pan (clear plastic) which had leaked for some time. I
later learned this is a common issue amount owners. The replacement part
is made of black plastic which should be more durable and reliable. I
was able to purchase the part on the internet and complete the repair
myself in less than two hours.
Richmond Hill, Ontario, Canada
Date created: 2018-11-21
Poor Quality! Not Recommended!
Poor Quality! Not Recommended! I bought York Model No. Yp9c080 98%
efficiency furnace in July 2014. The heater failed twice. The first failure
occurred in 2016! It was no heat. Changed a sensor after spent around
cad$300.00. In Nov 2018, the furnace malfunction again, no heat at all!
I am very disappointed by the furnace quality.
Date created: 2018-11-16
Lemon Furnace, Awful Service
I wouldn't recommend this furnace to my enemy, or the York brand to
anyone. The Flame Sensor needs to be cleaned which shuts down the heat,
the door interlock switch needs replacing yearly which shuts down the
heat. My Affinity furnace has had an error code since I moved into the
house. When a warranty issue comes up, the service company tried to tell
me that my warranty wasn't transferable and that I would have to cover
the $1400 for the main board and replacement thermistor. When York was
informed that their warranty contractor was trying to charge me $1400,
they did nothing. Only Mastergroup was honest with me. The only thing
you should consider when purchasing a York furnace is how much extended
warranty, and labor included you can purchase. Once my warranty is done
and this thing fails again, I will never purchase a York product or have
a York product in any of my houses again.
Date created: 2018-10-15
Don't Buy this Furnace
Furnace installed in Dec. 2013. Replaced wiring and circuit board in
year 4 due to condensate damage. Went to start furnace for 2018 heating season, would not start. Replaced GAs switch and wiring (due to moisture again), worked for a couple of days, and now it's not working again. Although parts are under warranty, shipping and labor are not. Would not recommend another York product based on this experience.
Date created: 2018-07-05
Nothing but trouble
This furnace falls into the "lemon" category. I've had just about every
part replaced, and some twice in 10 years. The first year or two, it ran
fine. But, every winter it breaks down on the first below-freezing night.
It's literally like clockwork that it breaks down. Now, the blower motor
has gone out. This is the second time. Next week, I'm having a different furnace put in.
Elizabet City, NC
Date created: 2017-12-31
Water from black tubing connector hub
Had a more deluxe model installed with the variable motor but within a
few days the bearings on the motor went out and unit vibrated and
grinded horribly. Got a new simpler replacement unit reinstalled which
has worked for the 6 years ( although house was vacant for four) until
suddenly during cold snap this week which required regular heating, a
steady water drip out of the black plastic box pipe in the lower panel
of the 9.c in the right upper corner developed. Easily 2 gallons a day.
Set up a tube to divert. I thought I had seen it all. Where could all
this water be coming from in this propane furnace? Is that amount of
water formed with propane combustion? Ch8- o2. Why hasn't this been
diverted with a hose? Did installer forget? Is there a valve that is
stuck? These damn units have become too complex and unreliable. Would
rather go back to wood stove.
Date created: 2017-11-28
Nothing but headache
I bought my furnace Affinity ypc 9c March 12, 2010 The board has been
replaced twice during the first year. The furnace performed well until
January 3, 2016 when the sensors were cleanup. Now my comment will
match what other owners wrote when year 7 is rolling. January 1, 2017
Blower failure. 01/06/17 new pressure sensor, new thermositor June 22,
2017 new gas valve. 09/08/17 cleaned sensor drain water from several
hoses. September 30, 2017 Drain water from several hoses realigned
drainage pipes. November 26, 2017 Drain water from hoses, installed 2
new switch pressure air, it did not make any difference. Technician
with his mouth blow air in old pressure air and reinstall them,
referring me to another outfit. Two hours later the hot air is flowing
again in my house.
Date created: 2017-04-28
DO NOT BUY THIS MODEL
Owned it now for almost six years. In that time it is used only about six
months a year and I have replaced controls and Igniter and now faced
with replacing the heat exchanger. The company that installed does not
deal in York anymore because of all the warranty issues-does that tell
you something! Save your money or put a little aside to go to small
claims court and put York's feet to the fire.
Date created: 2016-12-28
I've only had the unit for about a month, haven't actually compared
before/after bills, but it's quiet, and it does warm my condo in a
timely manner. I never notice it running, but I can feel the heat start
right away. Because I chose a better furnace than my contractor
suggested, the rebates should cover two winter's heat, at least.
Date created: 2016-12-19
Best Furnace we ever bought!
We had to replace an outdated ge furnace that was about 34 years old.
The team at Harmony Heating in Rockway, New Jersey were outstanding in
recommending a replacement furnace that had a high energy efficiency. We
are extremely satisfied with the York Furnace.
Date created: 2016-09-26
Unreliable and not satisifed
Purchased 6 years ago and was not told of registration for 10-year
warranty. Yearly maintenance service calls each costing $100.00. Needed a
new motor (covered on 5-year warranty) and new gas valve which was out
of warranty and cost $800. Contacted York and received no co-operation
or consideration. Will never purchase York products again!
Date created: 2016-03-31
Goodwill warranty not
Although it was my fault for not registering my warranty within 90 days
to be eligible for the 10 year warranty, this unit has been plagued with
problems. Recent major failure (main board) and no goodwill warranty
considerations! Furnace was 4 months and 5 years past installation date
but still within the 5 years of ownership. Would have thought they might
stand behind their product and consumers with some kind of goodwill
warranty but not a chance! In fact, they took a matter of minutes to
reply too bad for you! Personally, I will never buy any product from
York or Johnson Controls ever again.
Date created: 2016-03-27
Piece of Junk
Moved into this house with existing (top of the line) York furnace less
than 2 years ago. Have had a half dozen service calls already for heat
problems. Could have bought a brand new furnace with what we've already
paid out in service calls. Bottom line...Want a major headache? Buy a
Date created: 2016-03-11
Great furnace - quiet, heats my home quickly. I have an older home so
the furnace had its fair share of workouts during the colder days
during winter but maintained a nice temperature. I would buy this brand
again in the future.
Date created: 2016-03-07
Working Just Fine
Seems to work just fine. I can't say much else, other than it hasn't
given us any problems since it was installed a few months ago. Let's
hope for many more years to come. Best part is we're saving on heating
costs by moving from electric to the gas furnace.
Revelstoke, BC, Canada
Date created: 2016-03-01
We are very happy with York 98% energy efficient furnaces and also
installed iaq (indoor air quality) uv light and iaq high density filter
to breathe the cleanest air possible. The service was provided by
Proair Heating & Cooling and they are very reliable. Great product with
amazing service, the best combination you can get.