Date created: 2017-11-26
Never buy York furnace!
Waste of Money. Service call every winter. Never able to bring
temperature to above 21 Celsius.
Kansas City, MO
Date created: 2017-10-04
Best Gas Furnace 2017
Ultra Efficient, Quiet, Comfortable - Those are the words that best
describe York's 2-stage Variable Speed gas furnace. Featuring an ecm
motor, efficient continuous fan use is available to improve indoor air
quality with optional humidifiers and air cleaners. Changes in fan speed
to high and low heating are smooth, and the low stage heating provides a
better match to actual building heat loss on milder days. This
technology combines to keep space temperatures more constant, improving
comfort even more. Combined with one of York's high efficiency cooling
options, this furnace is a top choice for consumers looking for a step
up in comfort.
Date created: 2016-12-19
Poor warranty will only last about 9 years
My guess is they have the motherboard scheduled to die around the ten-
year mark. Mine made it to only 8 years then the motherboard killed
itself. Built in obsolescence is my guess, not moving parts so it's just
a scheduled expense to get the repair guy back or its simply a garbage
motherboard. Either way, it's about a grand to keep it running. Since
there are no moving parts to wear out it makes no sense whatsoever. Do
not buy York....garbage.
Date created: 2016-10-24
Great install, great equipment
AirWise Ingleside,Illinois, installed my York 2 stage furnace after my American
Standard failed after 15 years. Very disappointed with the quality and
longevity of that furnace. Installation was done in under 2 hours and
the furnace is gently and quietly warming the house.
Date created: 2016-07-07
Uber efficient York Affinity
I had the HVAC system replaced in my 4000 square foot home with a new York
Affinity Series system based on the recommendation of the contractor and
independent reviews I conducted. The promise of high efficiency with
this system was more than realized! The A/C keeps the house uniformly
cool and uses less electricity than the old system and less than
advertised and I am very pleased. It is in the heating component that
this system really stands out! The installer said, "Your propane guy is
really going to hate this" and he was so right! This furnace sips
propane like a 50 year old Scotch! The propane usage has gone down by at
least 2/3 and I am now easily getting two seasons heating from a single
fill of the 500 gallon tank! Affinity heats the whole house for the
entire winter for about $300.
Date created: 2016-04-12
Get the best contractor
I researched who was highly recommended in our area. I researched Baker
Heating & Air Conditioning and their recommendation of York. Seems they
were both tops in our area. Their service manager came out promptly and
sized our needs and gave a reasonable quotation. Had a small problem
later and they finished it immediately at no charge. I highly recommend
the York furnace.
Severna Park, MD
Date created: 2016-01-20
Don't buy a York
Don't buy a York furnace and especially don't have it installed by ****
*****. I'm sitting in the cold - again - waiting for parts - again - for
my York furnace. This furnace breaks 2-5 times per winter for 1-5 days
each time I have a contract so it's not costing me $ but freezing my butt
off isn't worth it. I now have 6 portable heaters because this furnace
is so bad.
Date created: 2016-01-04
Failed after six years
We returned to a cold house after a short trip last week. Our six year
old York gas furnace was making a noise but not starting. With nighttime
temperatures dropping into the low 20's we had the service technician in on
Sunday morning (at a 75% labor surcharge) and he replaced the exhaust
fan and the condense tank. Fortunately the parts were covered by
warranty but we paid the $280 labor charge.
Our experience is relatively mild compared to some of the others on this forum but I do not think a furnace should be failing after six years. Had we been away longer we could have returned to frozen pipes.
Date created: 2015-11-23
Never ever buy a York
I do not know what model, or series my York model is. I have had
nothing but trouble with my entire experience with York. Except for the
first year of ownership something breaks each and every year, sometimes
once a year and sometimes three times a year. My house has remained both
cold in the winter and hot in the summer. I have spent thousands of
dollars on repairs. Now my furnace has a bad computer board and there is
no replacement part. Therefore I need to come up with a thousand more
dollars so I can have heat this winter. To date, after seven years I
have spent in excess of seven thousand dollars on repairs. That's one
thousand dollars a year, not even counting the purchase costs. In my 69
years of buying and building homes I have never known of worse equipment
of any type. York should be in jail. The very worst of the worst.
Date created: 2015-10-20
York Affinity is excellent
We purchased this equipment in the summer of 2014. It has been quiet,
sufficient, and efficient. It is easy to use, but seems to be built
extremely well. I would buy the same brand again. If I were to choose, I
would like the logic in the thermostat to be a little more simple.
Date created: 2015-08-20
What an awesome heater
We removed our Carrier 2 Stage 58MVP and had the YP9C York
modulating gas variable speed heater installed. And what a
difference! The quietness of the new heater compared to the Carrier
is huge. And the comfort is wonderful. With the Carrier the house
would get cold in between and we would have to turn the thermostat
up to 72 degrees to feel warm. Now we can turn it down to 70 and be
comfortable all the time.
West Chester, PA
Date created: 2015-06-30
Do not even consider York
We have 2 units installed in a dry basement. After less than 5 years we
have had to replace a coil, a blower motor, and a drip pan for the heat
pump with gas auxiliary furnace. York does not honor the warranties.
Date created: 2014-12-31
Know the repairman by name
The unit has to be repaired at least 2 times a season. It's not working now and it's 18 degrees outside.
Winnipeg, Manitoba, Canada
Date created: 2014-12-11
York furnace is garbage
I have had the furnace since October of 2008 and to date I have had 6 flame
sensors. I have started a collection of them.
The problem, once again, was the flame sensor. Clearly, this furnace is a dud. I want to buy some flame sensors so that when the gas company can no longer clean it I have one to replace it. I will never, ever buy anything by York or recommend them. My head pounds just hearing the shorty commercial advertising them. The re-grounding was done the very next day from the panel to the furnace. At that time the Trademan mechanical fellow came in and put in a new flame sensor. It is a week past 3 months to the day. It is always the flame sensor. To be honest I can't stand knowing that furnace is in my house and that I have to worry every time I shut the door. Darn good thing it didn't happen when I was away at Grey Cup.
The installer has stated everything mentioned was done and there's nothing further he can do unless the distributor wants to swap out the furnace. He also has never had this kind of a problem with any others.
My sister has had hers for 3 years and no one has even touched it. I hear this from many people but clearly my furnace is not up to par.
I can truly say the York furnace was the worst purchase I have made in my life. Clearly it is a dud. You have to worry every time you close the door and leave your house. Marketplace should do a review of this product and the problems I have had.
Date created: 2014-09-25
Delighted with this furnace
We had this furnace installed two years ago and are very satisfied with
this unit. It is much quieter than the previous furnace and much more
efficient. The programmable thermostat has proven to be a wonderful
feature and it keeps the house temperature very comfortable. Comparison
of natural gas consumption during the past two years reveals that we
saved 31% on our natural gas bill. The cost to have this furnace
installed was at least as good as the competition and better than most.
We would happily purchase this same brand again, though we do not
expect to have to consider replacement of this unit for at least
another 20 years.
Date created: 2014-01-30
I run the largest service department in our state and we sincerely
regret selling York equipment. Has lost us many customers and cost us
huge amounts of money in warranty calls. Stay away from york!
Date created: 2013-12-23
Piece of expensive JUNK
Never buy York Furnace. Ever since we installed the High Efficiency
furnaces in 2007 they break every year with the pressure switch problem.
Every single year multiple times. Never seen such a bad company, they
cannot fix this problem and I have to keep paying repair people to fix
Jordan Ontario Canada
Date created: 2013-11-29
Faulty Furnace & Faulty Replacement Parts
We purchased this furnace in 2006 and have had nothing but problems
especially after the 5 year warranty ran out. Had problems before that
as well. Last year, it was the igniter switch and we were told that this
is very common after 5 years. Really? This year, no heat again. The
repairman determined after 2 service calls that the "board" needed to be
replaced. Part ordered and arrived 3 days later. After several hours of
another repairman's time, it was determined that the replacement part
was faulty! We have been waiting 6 days and have been told the replacement
part is back ordered and won't be in until next week. Thanks to our
repairman, the furnace has been set up with the fan running all the time
so at least we do have heat. They are probably out of replacement parts
because so many are needed! Faulty furnace and faulty replacement parts!
Does anyone know of any petition or group lobbying for recall or
compensation for repair bills? I tried to call York Head Office but searched
the web and could not connect with any York Head office numbers for Canada.
Any number would be appreciated?