Salt Lake City, UT
Date created: 2016-12-13
Another Cracked Heat Exchanger
One would think that after discovering that the plastic collector
flange, (that Trane considers part of the heat exchanger), routinely
develops "cracks" where it attaches to the plastic "transition piece",
it would have issued a factory warranty on the defective part that can
lead to moisture leaking onto the control board, or worse, leakage of
deadly carbon monoxide. It would appear to me that the crack was caused at the
factory when some knucklehead overtightened the screws connecting the
transition piece to the "collector box", causing the screw attachment
knob to develop a crack. So, a $1.00 piece of cheap plastic now
necessitates a $1200 repair or a completed replacement. What a scam!
What a racket! Shame on Trane and their "trane-wreck".
Date created: 2015-05-03
Should not have replaced so soon
Bought two Train furnace A/C units 7 years ago. Had them serviced for
A/C and found that in both furnaces the condensing coils were gone and had
to be replaced. The second furnace also had the heat exchanger cracked
and it had to be replaced also. With the cost of these items, we decided
to replace the second furnace and A/C unit. Needless to say, we did not
buy a Trane. Both of these units should have lasted longer than 7 years.
Contacted Trane and got no reply.
Date created: 2014-01-06
I own over 50 rental houses and have installed Trane systems when I
updated the hvac systems in many of them. I have an installer that I
trust to do the job right, they have never let me down in the last 20
years. I've purchased over 30 hvac units from them for my properties
through the years and they will not install anything but Trane. I can
attest to Trane's dependability, as a land lord they are trouble free,
never get service calls from renters on these units. I have also used
the fact that I have efficient Trane equipement as a selling point. If
you having issues with your Trane equipment I would first look to the
installer, not the manufacturer. Never go cheap on your installer or
you'll eventually pay.
Date created: 2013-12-16
This was installed six years ago in new construction. It never performed
well, the house took long to heat and cool and the temps were uneven
around the house. This fall it began operating intermittently and
erratically. Note that the warranty is five years. After three tech
visits and $400 later it was discovered that the heat exchanger was
cracked. Took some work to open it up and use a mirror on an extension
rod but I saw the four inch long crack. Luckily it was guaranteed for
life (however, $740 in labor to replace) but it is not available for at
least a month, maybe more, in the dead of winter in Seattle. The crack
in the heat exchanger makes the burner box run too hot, it shuts down
after ten min triggering the high limit switch, it also has difficulty
starting up because the draft inducer can't produce the necessary
pressure, a condition also created by the cracked heat exchanger. The
circuit board is also operating intermittently, giving false signal that
the high limit switch is open (four flashes on the diagnostic led on
circuit board). The tech says it is a weakness in all Trane products.
How about $400 for an upgraded replacement board? The dealer says we can
replace the entire unit for $4000. The factory support has been non
existent. The Trane web site sucks and they avoid any human contact. I
am looking at other brands this week. My Trane Model # tdx1d120a9601ab,
serial # 6302hbb7g.
Date created: 2013-11-04
I had this Trane XR90 for ten years. Every part in it has been replaced
more than once except the heat exchanger. Now the heat exchanger is
leaking gas and carbon monoxide. Learn from my mistake. Buyer beware!
Date created: 2013-03-25
Throwing control board bad code
Our Trane furnace is just over a year old. Top of the line last year. We
have replaced the transformer and the board. It is getting power to
everything, but it is still showing the control board bad code(a new
board was just put on today with a new transformer). What can cause
this? Please respond asap as even though its "Spring", we are still
getting snow and very low temp. Thank you.
North Bay, ontario
Date created: 2012-06-27
"How to Stop a Trane"
This is how you stop a Trane.
First of all you have to do is give up your hard earned money to purchase and install a Trane furnace. Yes...it will seem like a smart decision at the time because of their marketing however you will soon learn that all the hype is just that...HYPE! Now to stop the "Trane" all you have to do is wait and it will stop all by itself!
In six years of ownership the motor control board has stopped working twice! The repair is over $350. They do not stand behind the warranty they offer up front and they do not know the meaning of customer service.
The best thing to do is don't get one in the first place. I am now the proud owner of a $3000 Trane XR90 boat anchor because I refuse to give them anymore money and have it repaired...again. I have however come up with a solution for my predicament. I'm getting a new furnace from a competitor.
Save yourself the grief, inconvenience and cost.
DO NOT BUY TRANE HVAC EQUIPMENT...PERIOD!
Crystal Lake, Iowa
Date created: 2012-04-26
I called the customer service rep when my problems began and received
no good answer from anyone. We purchased the unit in 2003 and have had
problems ever since. I think with all the service calls I have paid for
the furnace twice. 5-10-06 venter motor, 9-16-06 pressure switch, 4-23-07
flame sensor. 5-02-07 Same problem, 5-09-07 venter motor again, 5-18-07
heater exchange, 5-25-07 venter motor again, 10-16-07 venter motor again, 4-22-12 3 burners, 4-23-12 gas valve. This time we got stung for another $480
dollars. With all the service charges of 80 dollars for each service
charge I feel we have almost paid for the furnace twice and as far as
any help from the customer service dept. They gave us no help at all.
Date created: 2011-09-19
Best I ever had
Changed out my old Lennox for this Trane XR90 also had the ac installed
and never had any problems. Change the filter once a month and it runs
great!!! Would buy another one in a heart beat.
Date created: 2011-05-26
Had a Trane xr90 installed 7 years ago, been great. Extremely quite with
the variable speed fan....I've had to go to the basement to see if it
was running. Always has been. No temp. Swings and no service calls. Been
a great product. Highly recommend.
Date created: 2011-05-24
What a pile of sh t I have owned it for 3 months and it has quit me 2 times and it hasnt been covered under warranty yet. I paid $2800 for it and have been billed $729 for repairs in the first 3 months of ownership.Anyone looking for a new furnace I would not recomend a Trane
Date created: 2011-05-03
I have been very pleased with the Trane equipment. I have had other brands and Trane has proven the most reliable and least expensive to repair. I have regular preventative maintenance every year. The installing contractor has more to do with the performance than people give credit!
Date created: 2011-05-03
Trane is quality
Replaced old Trane furnace that was 25+ years old with a Trane XR90 unit. The old unit still worked, it was just time to get a more efficient unit. I expect that same quality as my prior Trane, time will tell. The new system is only three years old. So far everything works as promised. Quality builds loyalty and I'm sold on Trane!
Date created: 2011-04-20
New furnace installed 2 years ago and works perfectly. I've had probably
5 different furnaces in my life: Carrier, York and Lennox. I liked the
Lennox, but this Trane is a top quality furnace. I've seen savings in my
gas bill and I can almost not hear it run at all. The fully modulating
gas was a major reason I went with this model, expecting savings that
only that techology could offer and was not disappointed. Highly
Date created: 2010-05-25
TRANE HEATING AND COOLING
So far, we have had good luck with our Trane xr90 High Efficiency and AC. We have had no problems. We have a large house over 120 yrs old, 2200 sq ft, and right now the gas company owes me almost $600.00 This is the second year for being on budget with the gas company. If you have
problems, it is probably due to improper installation.
Date created: 2010-05-25
TRANE HEATING AND COOLING
So far, we have had good luck with our Trane xr90 and AC. We have had no
problems. If you have problems, it is probably due to improper
Date created: 2010-01-01
Trane XR90 not working
Woke up to 56 degrees and cold air blowing out the vents this morning.
Had our Trane xr90 for 6 years. Nothing but problems since. Every
single winter, it craps out and stops heating the house and requires
maintenance. Everything under warranty so far, so that's good. My fear
is in another few years when warranty is up, what happens then? I
guess, I will be screwed and just have to pay for parts and maintenance
each winter to keep this lemon running. Nothing runs like a Trane -
what a joke.
Date created: 2009-05-30
Poorly engineered furnace.
Sorry but xr90 Trane has been a problem since year two of installation.
The firebox was replace due to leaking water from within - false starts
- up to six times before igniting caused the following changes - a
mother board - a programmable thermostat - when I believe the bottom
line was insufficient air from the inlet tube the major problem. The
breaking point was failure of the air conditioner compressor fan
recently. Installing a Carrier Infinity series gas furnace with a 95%
afue which includes a long warranty period.
The XR90 is available in different models which vary in efficiency and capacity.