Date created: 2017-11-15
Furnace Great, Thermostat Not So Good
This unit replaced a York that was a reliability nightmare. It includes
the Trane xl1050 thermostat. We've had it 6 months and it is now
starting it's first winter. While I love they way it gets heat to our
former cold spots, I'm finding things actually get too hot for a few
hourse when it cranks up in the morning. I program the heat down to 65
degrees at night, and then up to 70 degrees at 7 am. Using 2 independent
thermometers, I find that the thermostat doesn't show it is at 70
degrees until about 45 minutes after the 2 thermometers show it was
there. By the time it shows that 70 degrees, the thermometers say it is
actually 74 degrees. Further, even when the thermostat says it is at the
programmed temp, it keeps going for another 20 minutes, by which time it
shows 71 degrees while the thermometers show 75 degrees. After a few
hours, the thermostat and thermometers all settle down to 70 degrees.
Trane acknowledges they have a problem. They hope future software will
fix it, and they want me to add a wired remote temp sensor (they don't
yet have wireless sensors)....at my cost. Aint going to happen....I Am
exploring using an Ecobee but it apparently will have somewhat different
performance of the modulation.
Toronto, Ontario, Canada
Date created: 2016-02-29
Terrible product/customer service
I had a Carrier furnace for 13 years and never had an unexpected
breakdown. Last year after house renovations we decided to get a Trane
furnace simply because "you cannot stop a Trane". We paid over the odds
and the furnace was installed in late August 2015. We actually did not
turn it on until it got cold in mid-October. On December 29, 2015 the
furnace broke down. The hot surface igniter had actually cracked. The
company that installed it did not have a spare and all the dealers were
closed for New Years. We had to go without heat for 5 days. Trane
customer service is appalling. I filed a compliant on their website and
asked for stats on Trane furnace breakdowns. They did not bother writing
back to me. Two months later I called them. They told me that they don't
have breakdown statistics, which is hard to believe. I think people
should think twice before buying a Trane product. I will never buy a
Date created: 2015-10-20
If ten years is worth it, Trane's for you.
I never had any issues with my Trane. I had some cold rooms, but that
was the builder/installer's fault. The negative is at 10 years it died,
no warranty. Carbon Monoxide level of 9. The broken part was still
under warranty but the contractor talked us into a new one because
waiting a week for the old part after a complete dismantle to get the
warranty part out would cost as much as a new unit.
Calgary, Alberta, Canada
Date created: 2015-06-02
We live in Calgary, Canada, where you need good heating from October to April.
We installed an 80 and a 60 at the same time - one for upstairs and the
other downstairs. We also included communicating thermostats. They've been in use
now for 3 winters and never a peep wrong with them. One service call last
spring. These are great units that modulate with variable fan speed and
they only really are on full burn when raising the temperature in the
morning from an overnight setback. I cannot believe it when reading about the poor
performance from other users - maybe it's the quality of the installer.
Fort Worth, TX
Date created: 2015-05-29
I highly recommend the Trane XC95m Gas Furnace
I had a Trane XC95m installed in one of my rental houses in Lenexa, Kansas
two years ago. This particular rental is a two-story house with 4
bedrooms and 2 baths, with a total of 2275 square feet. This gas furnace
has proven to be extremely powerful, reliable and efficient. The capital
costs of this furnace are rather high, but the return on investment will
be sooner than later due to the reduced operating costs and low natural
gas prices right now. This furnace has an efficiency of around 97% and
is very quiet during operation. Another perk is that it is
environmentally friendly. Since this furnace is relatively new, I have
not had to repair it as of yet. The only negative that I can think of
with regards to this furnace is the high cost (including installation).
As far as operation and reliability, however, I have no regrets in
choosing the Trane XC95m. I would buy it again and would definitely
recommend it to a friend.
Date created: 2015-03-30
Worst equipment I've ever owned
I purchased a Trane XC95m furnace in October of 2013. They have been to my
house 24 times in 16 months. At first it was installation problems. Then
it started burning out igniters. That went on until fall of 2014. It
started eating them 1 every 2 weeks. They told me they needed a new
board design and a new igniter, but they weren't available. It took two
months and me screaming at the top of my lungs to get anyone to listen.
The new board comes in. They install it and within 2 weeks I go to let the dog out and I hear the A/C unit trying to run outside. So I call again. They
come out and by the time they got there the induction motor sounds like
it's going to fly apart. Well the A/C unit has a contactor stuck; it needed a new contactor, and a new induction motor. I had to wait for over a month to get those installed. Those will be installed tomorrow. Over the weekend
the furnace just shut down. The service tech says it's a false code. The only way to get it to straighten out is to cycle the service switch off, then back on. That's not a fix. That's a bandaid. This has by far been the
worst piece of equipment I have ever purchased in my 54 year life. Very
unhappy. I am looking into a lawsuit now.
Date created: 2015-03-29
You can't stop a Trane...from sucking the propane down
Replaced a 15-year-old worn out Trane heat pump with electric back up
heat with a Trane XC95m 95% propane furnace. Fully modulating, the best
Trane has to offer. Based on the electric rate vs propane cost, there should have been a savings of 25%. In reality, there turned out to be an increase of 29% in cost of operation. I have proof and documentation that even the experts at Trane can't dispute. They sent out a field rep. Meaningless. Of course, they refuse to do anything about it. Thank goodness, I contracted
through Lowe's. They are standing behind me. No hassles at all. They are
going to replace my entire Trane system with Lennox. You can't find
better customer service than Lowe's. These people are awesome. Bad
customer service is catching up to Trane. Home Depot has quit handling
Trane and Lowe's is doing the same.
Date created: 2015-01-21
We bought two furnace units and two air conditioners in 2013 and it's
the second time the furnace has stopped working. I have two little kids and two very old handicapped people at home. My daughter and mother got
sick because of the cold; although I bought four heaters, it's still very
cold in the house. I called the person who did the installation. He responded and said he will send someone; let's hope for the best. But I am very disappointed. My previous old-style furnace never, ever stopped like that. I bought this new furnace to save electricity, so I don't know about money but the furnace will ditch you when you need it. I am thinking of taking a legal opinion.
Date created: 2015-01-07
Great unit, when it's running
I bought this Trane system around the first of 2011. When this unit
is running properly it is absolutely the best unit around. It is so
quiet, all you feel is the warm house being heated with this unit, which
is a split system that is a heat pump, with an auxiliary natural gas
fired furnace. When this unit was relatively new, I started having
problems when the unit was supposed to make its switch from the heat
pump mode to the natural gas furnace mode. Normally, this happened around
the coldest day of the year. When this unit malfunctions, the furnace
will not light and you wake up to cold air coming out of the air ducts.
The house gets very cold pretty quickly due to the cold outside
temperature. I am very afraid that this unit will malfunction some day
when we are away from home, and on our return to home we will find that
all our water pipes have frozen in our absence. When this happens
(heaven forbid), we will be up the creek without paddles. The total price
tag on this Trane system was over $11,000.00. When this kind of
investment is made buying top of the line equipment, I for one, expect a
little more. I have my fingers crossed, hoping this unit will keep
running today, because tonight the temperature is supposed to drop into
the teens. This unit was purchased from: Cook's Heating & Cooling in
Rural Hall, North Carolina.
Date created: 2014-02-09
Worst Equipment Yet
My XC95m has had several issues, I have 4 of these furnaces in my home
and every one of them has had problems. 3 have had gas valves replaced,
2 blower motors replaced. All have had circuit boards replaced at least
once. Pressure switches, well have to keep 5 spares on the shelf. This
is by far the worst equipment I have ever owned.
Date created: 2013-06-22
Survived its First Two Canadian Winters!
We are from Canada and bought this furnace two years ago, and after two
Canadian winters we are so far very satisfied with it. I have heard from
others that the skill of the installer is the better part of success
with furnaces and AC units, and we had a good company and crew that
installed ours. We also purchased the CleanEffects air cleaner unit
that we also like and when the warranty runs off of our Coleman central
AC unit next year, we plan to install a Trane central air unit too.
Date created: 2011-07-22
Trane furnace installations are straightforward. Their new communicating
system only requires three wires. Ours is the top of line XC95m model.
It's a condensing furnace so it used pvc to connect to the outside to
breath. It's the quietest furnace I've had. My last furnace sounded like
a jet engine starting up. This furnace starts and runs so quietly I
actually had to put my hand over the register to see if I could feel any
air. It was on but we couldn't hear a thing. Amazing! We hired the best
hvac company in our area to assure a quality install was done and that
great service would be provided. So far its been great.
Date created: 2011-06-13
I've had the XC95m for 5 years with no problems. Reliable and efficient.
Date created: 2011-06-03
Bought XC95m furnace with all the goodies including AirEffects three
years ago. I can't believe the difference. Its quite, air is cleaner,
allergies have been releived(inside), etc.... While not cheap if
installed correctly it will satisfy! I've owned Carrier, York and
Lennox over the years and can honestly say nothing beats a Trane.
Date created: 2011-05-26
Best of the best
Bought an XC95m furnace, CleanEffects Air Cleaner and XL16i A/C unit. What an awesome system! Our gas budgeted dropped from $220/mth to $175/mth and electric budget dropped form $190/mth to $120/mth. Its an expensive set-up but we don't plan on moving from this house so we will re-coop the investment. Our prior furnace(Carrier) was bleeding us dry with repair costs so we needed to upgrade anyway. Trane system is quite, efficient, keeps temperature steady, doesn't seem to struggle no matter the outside temp - its been a winner. The CleanEffects is amazing!. The amount of crap it pulls from the air is awesome. I clean it monthly because it seems to pull so much out of the air. My wife even notices that we have much less dust settling on the furniture. Love it!
Date created: 2011-04-26
Purchased a entire Trane set-up, XC95m furnace, Trane CleanEffects
air cleaner, Trane humidifier and Trane XL16i a/c. Replaced a Carrier set-
up that went bad in 8 years and was nothing but a pain. The difference
is amazing, I barely hear it running, gas bill has gone down over 30%
and the unit is made like a tank. The temperature swings are non-existent, about 1.5 degrees. I had some cold spots in the house in some
upper bedrooms which somehow this system removed them. It's expensive -- I dropped $11,000 which was hard to do, but we priced other options and a new
carrier set-up was the same price and some other lesser known brands
were only about $1,500 cheaper. I would make sure you get the best
installer you can, it makes all the difference. Make sure they do a
load analysis on your house, they found our return ducts too small for
the a/c we had and the furnace BTU’s too small for the size of house. We
paid the price of having a poor installer the last time.
Date created: 2011-04-19
Had a new Trane Furnace/ Trane Clean Effects, A/c and Coil installed. Replaced on 9 year old Lennox system. Hated the Lennox, always had problems. The new system is a fully modulating gas value and I have yet to hear the furnace kick on full. There are NO temperature swings in the house, just like the installer said. It keeps the temperature so close to the setting is unbelievable. I've also notice that with the old system I used to get condensation on the windows when it gets really cold outside, no more - I'm guessing its related to the temperature swing being so minimal it doesn't need to 'blast' humidified air into the house.
Date created: 2011-03-31
Had X95m Gas furnace installed two years ago. Could not wish for more. Its quite and my heating bills dropped by 35% and cooling bill dropped a whopping 45%. Installer was great, did follow-ups to verify performance and our satisfaction. Had a 6 year old Carrier System replaced that was nothing but problems from day 1. Make sure you find a very good installer, a great furnace installed poorly will perform poorly. Be careful of low-ball prices the same way you would of overpriced products.
Date created: 2011-03-17
Bought an XC95m Furnace, CleanEffect filter and XR15 A/C. Replaced
Carrier units that lasted on 8 years. Th key is finding a reputable
installer...they completed a thorough analysis and found the return
ducts too small for the sized units I had. They explained that it creates
issues when the furnace can't draw the required air. One of the reasons
why the old furnace lasted only 8 years. 8 months into the new
equipment and everything runs great, seeing an 30% drop in electricity
usage and gas is down about 20%. While Trane is expensive it's a
purchase I would make again. Can't emphasize enough to make sure you
find the right installer.
ontario , canada
Date created: 2011-02-04
I plan to replace my 1 year old York single -stage with a Trane xc95
this Spring. Now I am really confused about the Trane from what I read
here. My York will only run on the third speed or it overheats . The air
noise it causes is too much for us to toletrate so we plan to buy a
Trane XC95m which I understand is much quieter and more efficient too.
Am I wrong ? I will welcome your feedback. Thanks.
The XC95m is available in different models which vary in efficiency and capacity.