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Consumer Reviews of Trane furnaces

Popularity:
#42  of 93 brands of furnaces
39% of customers recommend
3 of 5 stars 374 reviews

  • Very Satisfied
    137
  • Somewhat Satisfied
    12
  • Neutral
    19
  • Somewhat Unsatisfied
    37
  • Very Unsatisfied
    169
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Date created: 2008-02-09 Name: Robert Fisher
Location: Pittsburgh, PA

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied

Review:
I purchased two Trane HVAC systems. One of the furnaces failed after six hours of operation. One of the AC units failed after 14 months of operation. Both items were covered under warranty but this is far from the premium performance they claim. Their dealer also denied me the offered $1000 rebate for my units. Talking to Trane HQ is a waste of time. They never responded to my complaints. I woudl recommend buying from someone that knows what customer service is.
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Date created: 2007-02-22 Name: Bilb
Location: Northern Ill
Years owned: 5

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
Solid. Works as advertised.
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