Date created: 2016-12-29
Not one problem in the 15 years we've owned this Ruud Achiever 90. Half
if not more of those unsatisfied have more to do with installation
failure than the unit.
Date created: 2015-09-20
Wanna say a big thank you to Rheem! I have a Rheem CNRHE 50 high
efficient condensing water heater, and of course my Ruud/Rheem furnace.
These guys now how to build gas appliances. Never a problem, always
there doing their jobs. Frankly, I agree with all the bad reviews or clearly
poor installation issues. A furnace replacement is not a plug and play
situation and I would be offended if an installer would try that on me.
My unit was sized properly, some ducting was resized and my return air
ducts were increased considerably to make it right. My water heater
needed a lot of consideration for a proper install. Yes, these things
cost more to have done, but it is important, and yes, you as a consumer
that is looking for cheap cause your own problems. Overall, a Rheem / Ruud
customer for life here and a big shout out to my installers that take
their jobs seriously!
Date created: 2014-03-25
Blower set screw
I am a service technician and over the past couple of years I have had
to change out the blower motor and wheel on two units and an entire
blower assembly on another. The cause? The set screw used to secure the
blower wheel to the motor shaft was too short(factory installed), by at
least a 1/4 inch. The blower wheel eventually began to slip around the
shaft, wearing a groove in the shaft and then the hub wallowed out and
caused everything to be out of balance. The cost of repairs was an
expense my customer should never have had to incur. Shame on ruud,
another few pennies for the proper length set screw on their part would
have saved my customers $200-$300.
Date created: 2014-02-27
Would not recomend
I had this furnace installed 5 years ago and I have had the service guy
here every year for five years. I was told when making my original
decision that with this furnace I will never see the installer again, it
is just that good. We'll Good thing I like the guy cause I see him a
lot! Main issue is the sensor carbons up. He tells me it needs to be
cleaned every year. So basically I am to pay $150 a year to clean a
sensor that takes them about 2 minutes to clean. Chances are it will
carbon up again during the heating season. How cost effective is that?
Sounds like a bad design issue.
Date created: 2013-12-06
I contacted Ruud about freezing off problems, and all I received from
the manufacture was: Oh well big deal duh we don't know what to do.
Every winter the Achiever plus freezes off -- plugs with ice and shuts
down. How does a person go any place when you cannot trust the furnace
you were told was a good top of the line unit? The installer would not even
come back to warranty anything so if your considering a Rudd give me a
call you can have mine because I am ripping that piece of garbage out of
my home, and installing a unit that can handle cold weather. M barclay
Date created: 2012-02-18
It would have been cheaper to burn dollar bills than fixing this thing.
It is only 6 years old and I've put in over $1000 into it. And of course
it always fails on a weekend.
Date created: 2011-11-01
I have owned this Ruud 90 plus furnace for approximately 10+ years. I have had
service on this unit approximately every other year. As I have heard before
problems seem to be minimal nevertheless it keeps it from functioning
properly. I live in the upper mid west where the temperature drastically changes
from day to day and I cross my fingers when I have to use this unit for
heat. I would not recommend this Ruud FURN/Achiever 90 Plus unit.
Date created: 2011-09-10
Can't beat a Ruud!!!
Most of these reviews are bogus and self inflicted by poor
installation!!! I installed a Ruud furnace in my house 22 years ago when
I bought it, the first season I blew a board, I thought well it can
happen so it was replaced under warranty. :] The second heating season
same thing blew another board, crap, but it was covered under warranty.
The repair man suggested I have my electric box checked because these
boards just don't fail like this. Sure enough my ground circuit was
loose and 20 years later same board furnace is great. In those 22 years
I replaced one hot surface box and 2 ignitors.
Date created: 2011-04-20
Had my furnace installed by a professional company and couldn't be more pleased with it overall. Great system and cut my gas bill by 25%!
I read all the negative reviews and disagree with most of them. If you don't maintain them, they will give you problems, just like a car. Take 20 minutes to read the owners guide and you'll get extended life out of most products you own.
I will be replacing my a/c unit this spring with a RUUD product as well.
Date created: 2011-02-05
Achiever 90 Plus model good for the first couple years, then
problematic. Latest issue, we needed a 2-foot rubber drain hose. So
what's the big deal?... You must get all parts from an authorized
service provider due to "safety risks". Sounds more like protecting
service providers income to me - how about you? Anyway, 2-foot hose with
service call would have been $100.00 +/- (we substituted with $3.50 hose
from Lowes - hope ruud didn't force us into a safety risk situation).
Ruud/rheem won't even give you the part number, or provide a parts
list!!!! Whatever unit you buy, make sure parts are available over the
counter to the owner, or require installer provide a parts list and
service manual as part of the installation contract.
Date created: 2011-01-06
Poor Quality Product
Had a new Ruud Achiever 90 Plus professionally installed with a new a/c
unit in 2005. In the five years it's been in my house I've had more than
12 failures when it's 20 degrees or below. So far two circuit boards, 1
pressure switch and 1 ignitor have failed. Please do research when
buying major appliances, I trusted the installer for quality products-
Date created: 2010-02-20
Rudd Achiever 90 Plus
Installed a new Ruud Achiever 90 plus 75000btu 91% 12 years ago when
house was built. The only issue was a burnt out blower motor that I
replaced 2 years ago. The unit did not start on one instance but that
was due to snow (heavy winds) clogging the outside intake pipe. Overall, I'm pleased with the furnace thus far and is considering replacing it with a higher efficiency (95%) model and to take advantage of rebate incentives.
Date created: 2010-01-19
We have had the Achiever 90 Plus for 4 years. It has not worked properly
after the first year. We can not leave overnight during the winter
because you never know if it will work or not. The installing contractor
is now blowing me off and not responding to messages. From most of the
other reviews that I have read, it seems like a class action lawsuit may
be in order.
Winnipeg, MB, Canada
Date created: 2008-12-28
Had a Rudd Achiever 90 Plus with dual comfort control installed in Feb
06 and have had nothing but grief with this furnace. First service call
Mar 06, 2 service calls in the winter of 07 and just called again Dec
08. This furnace will not keep running, comes on for 10 secs then shuts
down then comes on after about 1 min then continues this cycle. The
company that installed it says they need to come and clean the furnace
every year or the warranty is void. What a crock. They want $75.00 every
time they come out. We have owned several homes and have had 2 furnaces
replaced before and never once had to call for service even on the
furnaces we did not replace. I will never buy another Rudd product. We
saved over $200 on our heating bill every year but paying $150 on
service calls doesn't add up to much savings.
Other Achiever 90 Plus Reviews
Hvac-talk.com revealed a post from an owner whose flame would die out immediately. Another homeowner wrote that he had corrected a similar problem by replacing a drainage tube, which had become obstructed.
Another Ruud Achiever 90 Plus furnace owner writes to the experts at justanswer.com about the blower running, but no heat coming out of the vents. The contractor was able to discern after some discussion that the problem was probably being caused by condensation in a drainage tube once again. The expert stated this was a problem he rarely saw in many years of working on furnaces.
A homeowner writes on doityourself.com about problems with the Achiever 90 Plus not staying lit. A solution is not reached on the forum, but some responders feel the LP gas tank may need to be filled to increase the pressure.
A recent post on hvac-talk.com also mentions the issue of the burner going out. The consumer reports that the venting outside was at an incorrect angle and wind was entering the system and causing the problem.
The Achiever 90 Plus is available in different models which vary in efficiency and capacity.