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Utica Furnace Reviews
Showing 1-5 of 9 reviews
Terrible quality. Had the furnace for 14 months and there are 2 major leaks from inside the unit that have caused major water damage to two adjacent rooms. Of course it fell out of the warranty now that it's over a year. How convenient.
"Very bad service"
I bought a very high efficiency gas furnace for my apartment house. It has been a constant nightmare The boiler leaked the first year, resulting in no heat until Utica sent a new one; $2000 to install a new boiler. Then the condensate collector failed. They would not send a new one, it was $400 to buy and install. Also lost rent because of no heat and tenant's stored property was destroyed by the condensate leak. I sent registered letters to Utica to no avail. We have begun legal action to recover our losses. Don't get involved with the Utica company! Pat Walpole, Massachusetts.
I own a two-family building and both boilers are Utica. The cast iron block cracked within one year. I called Utica to report it and I was treated like crap. The worst costumer service ever. Don't buy it.
Do not install this furnace; it's a nightmare. It hasn't worked from day one. It must have had 100 service calls, yet it just keeps stopping. The company will not honor the warranty or return a phone call. Three years of this and $10,000 later, and now we have to buy a new furnace. Worst company in America.
"3 utica, 35 years old"
I have three Utica gas hot water boilers in a multi unit apartment building, that are 35 years old! They have been good furnaces and I would purchase the same brand again.
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