Utica Furnaces

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Consumer Reviews of Utica


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #21 of 86 Furnaces
  • 22.22% of customers recommended

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Utica Furnace Reviews

Showing 1-5 of 9 reviews


1.0 rating
Very Unsatisfied

Terrible quality. Had the furnace for 14 months and there are 2 major leaks from inside the unit that have caused major water damage to two adjacent rooms. Of course it fell out of the warranty now that it's over a year. How convenient.



"Very bad service"

1.0 rating
Very Unsatisfied

I bought a very high efficiency gas furnace for my apartment house. It has been a constant nightmare The boiler leaked the first year, resulting in no heat until Utica sent a new one; $2000 to install a new boiler. Then the condensate collector failed. They would not send a new one, it was $400 to buy and install. Also lost rent because of no heat and tenant's stored property was destroyed by the condensate leak. I sent registered letters to Utica to no avail. We have begun legal action to recover our losses. Don't get involved with the Utica company! Pat Walpole, Massachusetts.

Pat fasanello

Walpole, MA

"Utica sucks"

1.0 rating
Very Unsatisfied

I own a two-family building and both boilers are Utica. The cast iron block cracked within one year. I called Utica to report it and I was treated like crap. The worst costumer service ever. Don't buy it.


United States


1.0 rating
Very Unsatisfied

Do not install this furnace; it's a nightmare. It hasn't worked from day one. It must have had 100 service calls, yet it just keeps stopping. The company will not honor the warranty or return a phone call. Three years of this and $10,000 later, and now we have to buy a new furnace. Worst company in America.

kathy botty

Pelham, NH

"3 utica, 35 years old"

5.0 rating
Very Satisfied

I have three Utica gas hot water boilers in a multi unit apartment building, that are 35 years old! They have been good furnaces and I would purchase the same brand again.

Karen R.


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