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Consumer Reviews of Payne furnaces

Popularity:
#48  of 89 brands of furnaces

40% of customers recommend
3 of 5 stars 59 reviews

  • Very Satisfied
    21
  • Somewhat Satisfied
    3
  • Neutral
    2
  • Somewhat Unsatisfied
    3
  • Very Unsatisfied
    30

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Reviews by Series

Current Series
  • PG9 (4 reviews)
  • PG9M (2 reviews)

Discontinued Series
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Date created: 2008-11-18 Name: M. Jamison
Location: Webster, NC
Years owned: 1

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Payne Heating and Cooling"
Recently had a Payne installed in a small renovated house. A/C works great but the heat pump costs a fortune to run. The unit defers to the heat strips far too much. This may be an installation but the original installer assures me "everything" is fine. The worst part is the company itself. I called an e-mailed them in the hope of getting some questions answered and some ideas on how I could get more efficient use from the unit but they just want to send me back to the original contractor. They are completely unresponsive.


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Date created: 2008-06-04 Name: G. Dubovich
Location: Masontown, PA
Years owned: 3

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"G D"
Never had a problem!


Date created: 2008-04-14 Name: L.R.
Location: Mississauga, Ontario, Canada
Years owned: 6

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
This furnace was installed on condition of sale of this house to us. I have to say very disappointed with this unit. It stops working every two years and the ignitor has to be replaced. There have been 3 ignitors replaced in the last six years. We have already spent over $600 for service calls on this furnace. Not impressed at all.!!!!!


Date created: 2008-03-04 Name: t. smith
Location: Georgetown, KY
Years owned: 2

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
I have had a repair man to my house 8 times and he still isnt able to get my payne heat pump working. its remarkably unreliable. BE AWARE


Date created: 2008-02-28 Name: g franco
Location: Mississauga, Ontario, Canada
Years owned: 5

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
Great furnace, just like a carrier for a fraction of the cost. Have not had one problem and heats the house up great!


Date created: 2006-06-13
Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
Constant problems with the PG9Ma model.

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