Consumer Reviews of LUXAIRE furnaces
Read more about LUXAIRE furnaces
Reviews by Series
Date created: 2010-10-04
Name: tom stokes
Location: iowa city
For over 20 years i was the head service tech and helped with installs when i wasn't fixing the many problems that this NAME brand htg and cooling units seemed to have constantly.it seems like every year they tweeked the models so it required many parts in our inventory. to make it worse the specs were for this particular brand making it hard for other heating companies to service this unit. result prices were higher because we were the only ones with the correct parts! gotcha !when my father retired from the heating co he started in 1950 i took over the business and decided on the YORK/LUXAIRE line up It was a great discision. the tech support is great,many different models to choose from,have proven to be reliable,and the technology is superior. they do require that they be sized correctly and MUST be installed the right way.there is always the very rare chance that luxaire or any otjer unit is just plain possessd thats when a good dealer can step in. If one of my units for any reason requiresmore that 4 trips in a season it is yanked out and a new one goes in
Date created: 2010-10-03
Name: Walter Melynk
Location: Hartford, CT
"Worst decision ever"
The exhaust motor died and the company refused to honor its warranty - after waiting 5 days for them to reply.
Date created: 2010-08-11
Name: Richard Andrysiak
"Happy with furnace"
We have had a Luxaire furnace for 30 years and have never had a problem or service call. Almost hard to believe isn't it. Well it finally gave out. The heat exchanger is cracked so we decided to have it replaced with a new 80%.
Date created: 2010-06-21
Years owned: 17
"30+ yrs experience Installer"
It seems to me, based on the reviews I've read that most of the people are applying a non-realistic view of a product they know nothing about. I feel confident when I say that most good installers will all agree that the largest problems found in any furnace is consumer ignorance. I can't count the number of homes I've been in over the years where the utility rooms are filthy and disgusting with clutter and debris hanging all over the heating/cooling equipment. I educate all my customers on the need to keep this area clean and to change filters regularly. Rest assured that the same ones that complain about this excellent product are the same ones that complain about everything else they purchase. In over thirty years, I have installed hundreds and hundreds of these furnaces as well as many other brands. If yours doesn't work right, it wasn't put in right or you don't take care of it or both. I will sell many more and will always stand behind them as a great product.
Date created: 2010-06-07
Name: Steven G.
Years owned: 1
Owned a new Luxaire furnace for almost a year. It was already installed in my refurbed house I bought in August 09. This is the first year it has ever been turned on and it works great. No problems so far.
Date created: 2010-05-06
Name: Happy Luxaire
Years owned: 7
I had an 8 year old Trane 80% furnace with a cracked heat exchanger and replaced it with a Luxaire 2 stage - variable speed furnace. I did not go with the "low price" contractor and I am very happy. I am now much more comfortable in my home and I trust the contractor with my garage code to annual maintenance while I am at work.
Date created: 2010-04-27
Name: Doug Stacy
Years owned: 14
"Luxaire not a good Furnace to purchase"
Our Luxaire 100000 btu 80% afue was installed on 4/29/96. Main blower motor went out after 8 years. In 2006, flame sensor went out also. Ignitor universal went out. On 10/22/09, main blower motor went out again. We will not have another Luxaire installed in this house.
Date created: 2010-03-31
Name: Michael Swain
Years owned: 4
"Piece of Crap Luxaire Furnace"
We have owned this furnace for just over 4 years. The heating outfit that installed it retired and the supplier does not sell them anymore. The Luxaire web site does not work. The problem is the heat sensor. It quits regularly and we are afraid to leave the house especially in the winter weather in Canada. Although it is on warranty for 10 years, because of the lack of support we have not been able to receive compensation for our expense of at least $80 per year. Don't buy Luxaire. They do not stand behind their products.
Date created: 2010-03-05
Name: James Lyons
Years owned: 3
This was by far the worst furnace I have ever owned. I have had the main circuit board replaced and then the main motor burned up. This was supposed to be a decent furnace. I had planned on more than 3 years use. When the motor died, I had the technicians try to find a replacement motor only to learn they have been back ordered for 2 weeks with no idea when they will be available. In 20 degree weather, this is unacceptable. I will never own another Luxaire product.
Date created: 2010-02-24
Name: J. Romaine
Years owned: 1
"HAS NOT WORKED RIGHT EVER! NOT FROM DAY ONE! NO ONE KNOWS WHY!"
We had this Luxaire furnace installed on 12-29-09! Very first day, contractor gone for 2 hours, it blew cold air all around! Hasn't stopped since!! If we leave the bottom panel off of the furnace, it has always managed to start by the 3rd attempt! It will be a cold night when it finally dies! After 3, count them 1,2,3,!!!!! circuit boards, gas valves, rewiring, countless other "fixes" still doesn't work! I think the manufacturer will have it fixed or replaced maybe by the time I die! Our mid-winter trip to the Dells explain that to kids!! Has been cancelled and rescheduled after assurances it would be fixed. And yet again, next week is coming and the part still hasn't shipped from the factory! Must be coming from Pluto! I can't believe this company is still in business. I can't afford to replace and they won't replace this junk furnace! I have even asked for my old gas guzzling furnace back, more like begged for it back, but it is already gone! I should have just kept socking out money for more gas than to have to go through this nightmare. My water has already frozen up once, because I turned the heat off when I leave the house and sometimes at night, because I desperately want to get a night of sleep, without having to get up and turn off the cold air! I'll just have to move my house to Florida!! After all this, I am thankful that it works part of the time, I just wish that this company would seem to care about their consumers! What can we do?
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.