Consumer Reviews of Luxaire furnaces
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Date created: 2017-05-24
Location: Vidalia, LA
I replaced a 17 year old system with the new 17 Seer Luxaire equipment. My old equipment was so loud indoors. This new furnace...unbelievably quiet! The outdoor equipment is just as quiet! I love the smooth and quiet sounds coming from them when they are in operating mode. Can't wait to see the savings on my utility bills!
Date created: 2017-02-18
Name: G. Ahee
Location: Washington, MI
The contractor and his associates were first rate. They did an excellent job and were very professional. They were there on time and completed the job just as they promised. They did not try to hard sell any products. They explained all the products thoroughly and allowed me to decide which furnace fit my needs. I would use them again and highly recommend them. The product I chose works great.
Date created: 2016-10-07
Name: D. Hileman
It is energy efficient and yes I would buy this unit again. I also purchased an air conditioner.
Date created: 2016-05-11
Name: Ken Healy
Location: Bath, Ontario, Canada
"I.D. fan longevity"
The I.D. fan started "chirping" after 13 months (bearing failure). McKeon and Wood (of Napanee) replaced the unit with no cost to us, but it leaves us wondering if this expensive part is prone to failure. Otherwise, we quite like the furnace, and would have responded "very satisfied" to other parts of your survey.
Date created: 2016-02-15
Name: J. Claws
Location: Rochester, MN
"Luxaire ran for 4 months before trouble started & has never quit giving trouble."
First was the pressure switch, second repair was inducer fan, third repair was another pressure switch, fourth problem failed control panel & last problem a limit switch. The original contractor (cheap) installed furnace was removed because it was over 25 years old, thought the plenum would be rusted or cracked. After having this new piece of crap installed we tore down the removed furnace to examine the fire box only to find it in perfect condition & 25 years of no failures. Took out a Lexus & replaced it with a Ford.
Date created: 2016-01-13
Name: cathie love
"Crap, crappie and more crap"
Purchased in May 2010. In January 2015, I needed to replace it due to the fact that repairs were more than the originally cost. The installation was apparently incorrect. Will never consider this company again.
Date created: 2015-11-20
Name: ralph catrett
Location: Warren, MI
Very satisfied so far. No problems, excellent unit.
Date created: 2015-11-20
Name: Phil Filiatrault
Location: Ramsey, MN
Furnace is fine to provide the heat needed in Minnesota in the house we own. It's efficient and reliable. The furnace is a good unit. I have only 2 issues. 1. The fan/blower is a bit noisier than I wish it were. It's not a progressive speed type so I wish it was, and I've heard quieter ones. When it's on you know it, but that's life with a forced air unit, I guess. 2. Not the furnace's fault, but when the unit was quoted and installed the contractor promised we'd get a very sizable rebate from the local gas company, Center Point Energy in Minneapolis/St. Paul, for installing a super efficient unit. All the correct documents were sent in to them. Over a year has gone by, no response/no rebate. That part was a lie. I hold the gas company accountable for that but "there's nobody who knows anything to talk to" about it. Center Point lied and has no means for follow through.
Date created: 2015-11-14
Name: James J Szymaszek
"Couldn't be happier"
This furnace is so much more efficient than my old unit. It saved me at least 40% in heating fuel in just the first year. It heats quickly and my house has never been more comfortable. I would definitely buy this unit and use the same contractor again. The price was fair and the return on investment is great! Can't think of any downside to this furnace.
Date created: 2015-10-14
Name: Steve Best
"Junk, junk, junk"
The heat pump I have is junk. I advise that you do not buy a Luxaire heat pump because of the fact that there will be no help from customer service and you will be repairing the unit at least 3 times a year. I am now on my third compressor, second fan motor, internal valve, circuit board and countless times wires failed, causing the whole system to shut down. All of this and I suck up the cost for maintenance. My goal is to tell everyone I can about the garbage system I have purchased in hopes no one else has to deal with the uselessness of the Luxaire product I have been putting up with for the last 5 years.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.