Consumer Reviews of Lennox furnaces
Read more about Lennox furnaces
Reviews by Series
- EL296V (4 reviews)
- Elite (24 reviews)
- G40UH (6 reviews)
- G43 (4 reviews)
- G50UH (4 reviews)
- G51 (3 reviews)
- G60 (4 reviews)
- G60V (3 reviews)
- G61 (3 reviews)
- Merit (5 reviews)
- ML195 (5 reviews)
- Signature (2 reviews)
- SL280V (6 reviews)
- SLP98V (31 reviews)
Date created: 2012-12-28 Name: Max Shearer
Location: moscow, idaho
"We would never buy another Lennox"
We have had a lot of problems with our furnace & with repair service. Heat exchanger had to be replaced last May and now the furnace is very noisy. Service tech unable/unwilling to take time to research the problem. Then last week the heater stopped working again on a Friday afternoon (week before Christmas). Technician says control panel burned out. Tech says Lennox & service company closed Monday and Tuesday so ordered panel on Wednesday. Part still not in (it's now Friday, a week later). Service company again closed Monday and Tuesday, so part may be installed next Wednesday, almost two weeks after initial call for repair.
Date created: 2012-12-20 Name: lynn
"Hate this lennox"
Noisy howls whistles. I'm ready to rip it out very upset.
Date created: 2012-12-17 Name: LYNN
"I HATE IT WHISTLES NOISY"
This is so noisy and whistles and impossible to get service on this . Nobody responds and they just say from day 1 don't know what that noise is. It howls thru the whole house. the only hope is to move or get another new furnace.
Date created: 2012-12-01 Name: B. Dahl
Location: Oshkosh, WI
"One repair in 29 years"
We've only needed one repair on our 29 year old Lennox. Hope to make it through another winter. Looking to replace it with an efficient model. I was hoping it would be another Lennox, but not too sure after reading these reviews. I'll be checking other reviews for more information. I thought this would be simple!
Date created: 2012-11-16 Name: Bill Prosch
Location: Cameron Park, CA
This past summer, my wife and I purchased a "hybridized" Lennox system, which included an AC unit and a propane furnace. As explained to us by the Lennox dealer, the AC unit would function in reverse during the winter as an energy efficient heat pump, until the outside temperature dropped to the point where the unit was more expensive to run than the propane furnace. At that point, it would switch over to propane. The dealer called it a "dual fuel" system. Everything functioned relatively well until it got cold, which happened while I was out of town, leaving my wife without heat. Now, after four trips by the dealer on four days that I had to take off of work, it still does not work properly. I called Lennox Consumer Affairs, and what a joke. The young lady who answered the phone had customer service skills that could only be described as appalling. My dealer and I had a discussion about this and he understands that he is not to return to attempt repairs without a factory representative alongside. If that fails, the next step will be the lawyer. As far as I can see, spending the extra money on Lennox equipment is an exercise in futility. Save some cash and spare some heartache. Buy something other than Lennox.
Date created: 2012-11-06 Name: mike
Furnace installed fall of 2005. Burner has had 3 primaries and 2 pumps to date. Was inspected today 7 years later to find a burned out heat exchanger. Yeah there is some warranty but forget it. I don't want another 1 of these systems. I know they don't make them like they used to but 7 years is crazy!
Date created: 2012-10-28 Name: D. Thompson
Our Lennox was selected for quality and considered one of the best on the market when we built our home. However, we have repaired the unit for the past four years at an average of $200 plus per year. We just replaced the unit with a different brand very unhappy with unit performance. The electrical box was our problem each season. Would not purchase another Lennox product.
Date created: 2012-10-06 Name: J. Centofanti
Location: Suwannee Georgia
"Energy saver and Money saver"
In November 2011 I had sl280 furnaces installed for the upstairs and downstairs also servicing the basement. I also had a xp14 ac unit for the up stairs installed at this time. I had a Amana 14 series ac unit installed downstairs 3 years ago. I set my summer temp. this year at 76 down stairs and 78 up stairs, and winter temp last year at 70 up and 70 down. All the units blew colder air in the summer and warmer air in the winter. My average energy bill had a savings between 50 and 60 percent. My 4500 sq. ft. house feels so much more comfortable. No problem with these units at all. They run very quite. Get a good installer. That is key...Thanks
Date created: 2012-09-16 Name: Howard Murphy
"Circuit Boards are Junk"
We had a Lennox system installed 9 years ago. They have a major design problem with their circuit boards! Moisture leaks on them causing them to short out. After 4 boards lighting finally hit out system and killed it! Thank God! Stay away from lennox! We are upgrading to american standard!
Date created: 2012-04-25 Name: bob conklin
Location: pine bush, ny
Years owned: 2
"Ed Engle (ASTAR) came through to repair my furnace"
Through initial miscommunication I wrote a very negative review about my Lennon furnace install and sold by astar. Company owner Ed Engle got involved and called and came to my home on a Saturday to supervise the repair of my furnace and personally speak to me about the repair. Ed and his staff did an excellent job repairing my furnace. Thank you Ed for taking the bull by the horns and working with me and your staff to once again restore my faith in your company and your product.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.