Consumer Reviews of Guardian furnaces
Popularity:
#51 of 91 brands of furnaces
40% of customers recommend
10 reviews
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Date created: 2018-02-28 Name: Bill Dean
Location: Michigan
Satisfaction Rating:
Very Unsatisfied
Review:
"Junk"
Blower motor broke after a few years chinese junk parts temp sensor went bad now its time to replace the control board. I have had this furnace about 9 yrs and it has broke 5 times. Hunks stay away
Date created: 2018-02-07 Name: Tim
Location: Kenai, AK
Satisfaction Rating:
Very Unsatisfied
Review:
"Poor product"
My Guardian/york furnace was installed 9 years ago and has required regular repairs in the past 5 years. The blower motor went out after 5 years. I have also replaced the flame sensor and a temperature control after those items went out in following years. The condensate pan developed cracks two years ago that leaked corrosive water onto the sheet metal inside the unit. I initially removed and patched the pan in an attempt at avoiding another costly repair but, have recently found new leaks. The furnace is reliable in that I can count on it going down one or multiple times per winter. Guardian customer service was obviously not interested in helping. I would recommend avoiding any products by this company.
Date created: 2016-12-15 Name: Ben
Location: OH
Satisfaction Rating:
Very Unsatisfied
Review:
"Bad Choice"
I have only had this furnace for a few years and have had to have something replaced every year. I have replaced the blower 2 times in 6 years and have only had the furnace 7. I have also relaced motors in it and now the board is no longer working. Or at least that is the current guess. There is no error code for the error its giving so the Guardian thinks the board is just bad. This is a lot of fun to have a furnace not working again when its down to -11 outside. Service man told me that they stopped selling this furnace because of all the problem with them they see. Just wish I knew that before I bought it. I will not ever be getting this name brand again.
Date created: 2016-11-29 Name: Chris Lentz
Location: Kansas City, MO
Satisfaction Rating:
Very Unsatisfied
Review:
"DO NOT BUY!"
I am a union pipe fitter service technician who sold and installed a RGF1L100CP20MP11A. ( 100,000 btu / 5ton drive, 80percent ). On start up, the furnace was vibrating so badly that it almost jumped off of its base. I removed the blower and found a 3/8" screw lodged in the wheel , which caused the blower to be out of balance. I replaced the wheel and motor with new. I then found that the furnace would intermitantly lock out due to ignition failure. (It will not consistently light the burner). I verified that inlet and outlet gas pressure, and that the gas valve is operating correctly. Tomorrow I will remove the gas manifold and try to reposition burner #1 closer to the ignitor. At this point, I am embarrassed and feel guilty for endorsing and putting my name on this furnace. Tonight before right before bed time I will pray that I won't have any issues with the air conditioner.
Date created: 2016-10-18 Name: Thomas Poe III
Location: Radium Springs, NM
Satisfaction Rating:
Very Satisfied
Review:
"New furnace install"
My old "Intertherm" furnace was placed in the home at manufacture (1996). This year, it finally gave up the ghost, so to speak. Went online to HomeAdvisor.com and got a list of possible service companies. First one I called was Southwest Climate Control, of Chaparral, New Mexico. Even though Chaparral is miles from my home in Radium Springs, they worked with me and got the job done in good time. Thus far, have only seen the furnace run once (their shakedown run); but it seems to be pushing air with more force than the old furnace. Looks like a good, solid unit.
Date created: 2015-01-07 Name: Bob N.
Location: Minneapolis, MN
Satisfaction Rating:
Very Satisfied
Review:
"Very nice furnace"
The unit is five years old and the draft inducer motor bearings are going bad. But the unit is quiet, reliable, and a lot cheaper to run than the old furnace. Would I buy one again? Heck yeah. I'm very happy with the unit. The bearing on the draft inducer motor is to be expected after five years, and the savings with this furnace's running cost has already paid for the furnace, not to mention the initial savings of this furnace compared to others.
Date created: 2014-12-02 Name: Greg Larm
Location: Fort Collins, CO
Satisfaction Rating:
Very Unsatisfied
Review:
"Total lemon of a furnace"
We have owned a heating and air company in Fort Collins, Colorado, for twenty years, and have never had an experience with a furnace like this before. We installed the brand new furnace and it did not work. After calling the factory technician, he informed us of the many problems with the Guardian line and thought the furnace we received was one that had not been fixed correctly by the manufacturer. We installed a Goodman furnace and it worked immediately. We returned the furnace to C.D. Jones, and they refused to help us and told us to talk to the factory. I would strongly discourage doing business with C.D. Jones Co. and Guardian furnaces.
Date created: 2014-04-02 Name: J. Bolt
Location: Ennis, MT
Satisfaction Rating:
Very Satisfied
Review:
"95.5 AFUE Multi-position Residential Furnace"
Our furnace died, we had to leave town and Northern Energy was able to get it installed while we were gone, they did an excellent job and the furnace is much quieter and the heat seems to be so much more even. It hardly runs compared to the old one, and it wasn't that old!
Date created: 2012-10-31 Name: Ted
Location: Chicago, IL.
Satisfaction Rating:
Very Satisfied
Review:
"Love This Furnace!"
Dollar for dollar this furnace was a great deal. I've had this 95.5% efficient unit for 3 years and my gas bill literally has been cut in half. My installer gave me a free 5 year warranty on labor and 5 year free annual cleaning. By the end of year 5 this unit will have paid for itself in gas savings alone. It's made by York and is a very dependable product.
Date created: 2012-01-21 Name: Linda Bonner
Location: Easton, Wa
Years owned: 2
Satisfaction Rating:
Very Unsatisfied
Review:
"Gas Furnace"
I have owned this unit for just two years. Last year we had to replace a plastic container which collects water. Seems that the unit was defective. Covered under warranty but I had to pay for installation labor and shipping. I'm now waiting for a defective motor that went out due to bad bearings. Now I have to pay for the motor and wait for reimbursement, plus pay for labor and shipping. It is January again and 19 degrees. This unit is a piece of crap. This unit is made by Johnson Controls under the York and Guardian names. Do not buy any of these products.
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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.