Consumer Reviews of Goodman furnaces
Read more about Goodman furnaces
Reviews by Series
- GCH9 (4 reviews)
- GDS8 (12 reviews)
- GKS9 (8 reviews)
- GME8 (3 reviews)
- GMEC96 (9 reviews)
- GMH8/GDH8 (10 reviews)
- GMNT (11 reviews)
- GMS8 (10 reviews)
- GMSS96 (4 reviews)
- GMVC8 (1 review)
- GMVM97 (2 reviews)
Date created: 2008-12-12 Name: Linda Bouchard
Location: Montreal, QC, Canada
I purchased a Goodman Heat Pump in August 08. The unit makes so much noise and runs all day and night most of the time. Is this normal? Customer service here in Montreal is the pits. I have called the place where I purchased the unit and they gave me a person they said worked for Goodman. I've called and he said he would show up and never did. Can you tell me if this unit is suppose to make so much noise and run at times day and night. Thank you
Date created: 2008-12-09 Name: Kim
Location: Lexington, KY
Years owned: 4
I have a duplex that I installed 4 units, all Goodman, about 4 years ago. Since then I have spent over 2,000 in repairs to the units and they still don't work properly. This is the worst financial mistake I've ever made and with this economy and my renters threatening to move if they aren't fixed, I am facing foreclosure on this house that will affect my personal dwelling. Please don't buy this junk. Any reputable HVAC person will tell you not to, although they make a fortune in repairs on them!
Date created: 2008-11-30 Name: S. Williams
Location: Glenn Dale, Maryland
Years owned: 5
"Goodman Model GMNT080-4"
We are having a problem that no one seems to be able to fix. We have had 5 repair people come out to service the unit. They replaced the circuit board or restart the power switch and it would work for a few hours and then stop working. It is very cold in here and we don't know what to do. I was able to find out that there have been other Goodman products with this same problem but not sure if it was fixed. The furnace kicks on for about an hour then locks out and has to be manually reset threw the thermostat or the power switch. Now it is not working at all. No one seems to be able to fix this product. I definitely would not purchase another Goodman product.
Date created: 2008-11-14 Name: Pokey, the AC Guy
Years owned: 15
Goodman makes the best A/C and heaters for the money hands down. Having said that I have had some issues with my Goodman GMP100 over the years. After about 5 years the heater would run for a couple minutes and just shut down before heating the house to the desired temp. It took me about a week to finally figure out that the service safety switch contacts had gone bad. The draft inducer was very noisy and I've to take it apart a couple times to oil it and clean out the dead insects. Goodman has redesigned the draft inducer so I assume it's much quieter now. Just last week the control board went bad and would not supply enough ac voltage to the flame sensor. The new board cost me $73 on Ebay (I didn't want to pay a service geek $300+ for swapping out a board). Overall, the heater has worked very well over the years and I would definitely buy another Goodman heater again. My experience is that the Goodman A/C condensing are very good but I have a Lennox condensing unit with a scroll compressor. My recommendations for A/C equipment: Heater: Goodman (Best Buy) Condensing Unit: Goodman (Best Buy) Best made: Trane (Great equipment but WAY overpriced.) Others that very good: Lennox with scroll compressor. I hear that Coleman makes very good equipment too. Most Overrated: Yep, you guessed it. Carrier is way overrated IMO. I've seen Carrier cut corners like using aluminum instead of copper coils, sealing coils with some kind of weird electroplate instead of using silver solder, etc. Remember, a bad installation can make the best A/C equipment run like crap. UPDATE 1/2/15: This is an update from an earlier review that I wrote in 2008. My GMP100 furnace is now 21 years old and still running great (because I know how to fix it). I just wanted to let Goodman know what has gone wrong with their furnace over the years: 1) Service safety switch failed intermittently. Symptoms: the heater would run for a couple minutes and shut down before reaching set temperature. 2) Noisy draft inducer - finally replaced it with a new, updated inducer motor because it was driving my wife crazy. 3) Bad circuit board - the flame sensing circuit was not working 4) Replaced crappy, cracked plastic chimney with a new metal chimney. Goodman forced me to pay for the new chimney even though there is a recall for this defective design. Who puts plastic next to high heat? The Goodman engineer who designed that crappy plastic part should be fired.
Date created: 2008-11-14 Name: Dan
Years owned: 8
My wife and I own two long term care facilities. We currently are replacing one 47 year old Lennex unit with a set of twin Goodman units. That will make a total of 9 Goodman units installed since 2000. Only problem was with distributer not matching circuit boards on the twin units and wouldn’t work correctly. Two phone calls and problem solved. Other than that, no problems what so ever. If you are having problems with your Goodman unit, be certain that you use a professional installer.
Date created: 2008-10-28 Name: R. Harris
Location: Wake Forest, NC
Years owned: 3
"Goodman Gas Pack/"
Bought Gas Pack (Central Air/Gas Heat) 3 years ago. Would not fire up 3rd winter. Service man that installed it out of box from factory said it was the heat exchanger. Part free, but $400 to install, under 10 year warranty. Part had to come in from Texas, 12 days, and still no part. Lousy service.
Date created: 2008-10-21 Name: Carl L.
Location: Laramie, WY
Years owned: 4
I had a Goodman 80% installed about 4 years ago and have had no problems whatsoever. The furnace has run quietly, smoothly and heated our home, very comfortably through some very cold winters. We have it serviced once a year and will be adding a Goodman A/C next spring. Very good warranty (10 years on all parts and lifetime on the heat exchanger).
Date created: 2008-10-10 Name: C. Egwen
Years owned: 6
The unit suddenly stopped cooling.
Date created: 2008-10-04 Name: Brad
Location: Kankakee, IL
Years owned: 3
A+, very pleased. My home stays cool in the summer, and toasty in the winter. Great warranty, excellent price, outstanding value. Thanks Goodman.
Date created: 2008-10-01 Name: Joe
Location: Southern California
This is not a review of Goodman, but rather a very important observation. Goodman comes with a 10 year warranty. For those having problems in the first few years having to spend money out of pocket to repair their system, something is wrong here. Did they buy the Goodman equipment on Ebay, was there something wrong to begin with? If Goodman (or any other brand) is installed correctly and legit, warranty will be honored. So when I see someone having to fork out money to repair this or that, something is not right here. By the way, this also applies to Trane which is top of the line. We have 2 out of 5 supporting Trane with same problems I read here. All these complains sure look like people buying Trane, Goodman and other equipment from a second hand store and lousy installations.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.