home
We speak HVAC so you don't have to
Find Local Contractors

1. I need a new:

2. My zip code is:

Consumer Reviews of GOODMAN furnaces

Popularity:
#42  of 88 brands of furnaces

42% of customers recommend
3 of 5 stars 456 reviews

  • Very Satisfied
    180
  • Somewhat Satisfied
    16
  • Neutral
    18
  • Somewhat Unsatisfied
    21
  • Very Unsatisfied
    221

best product icon  What are the 10 Best Furnaces?

Read more about GOODMAN furnaces

Read reviews of other Furnace brands

Write a review

Reviews by Series

Current Series
Discontinued Series
Contractors: Are you looking for
Quality Leads? Learn more
<< Previous1112131415161718192021222324252627282930Next >>

Date created: 2010-04-24 Name: Jim W.
Years owned: 3

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Hvac guy"
I am an HVAC contractor and I have installed Goodman and "other" brand furnaces and AC units for years, and the Goodman brand has the best out of the box warranty, and the least amount of service calls.



Date created: 2010-04-09 Name: Jay
Years owned: 4

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Landlord review"
Over the last four years, I have switched to Goodman furnaces in my buildings. My experience is that these units functioned better and are flawless than all other furnaces that I owned before. One thing that I did notice is that lots of contractors have vested interest in a product that may not produce as much profit. That is the crux of the problem with Goodman furnaces. You can buy them directly and have them installed by a manufacturer recommended contractor. If you want a product for a reasonable price with good energy efficiency, Goodmans are the way to go. Make sure you select a good contractor.


Date created: 2010-04-08 Name: Becky Johnson
Years owned: 3

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Worst Unit Ever"
Had two units installed in a new home, a 3.5 ton for downstairs and 2.5 ton for upstairs. The upstairs unit constantly runs and never reaches the desired cooling temp. It went out a year and a half after being installed . Although the part was covered, the labor was not and it ended up costing us over 600.00 to have it fixed. Now, the downstairs unit has gone out and is going to cost another six to seven hundred dollars to repair. In less than 3 years, we will have put close to 1500.00 in the relatively new units to keep them going. Would not recommend them to anyone and can't get any help out of their customer service dept. Stay Clear of Goodman.


Date created: 2010-03-25 Name: Chris Ketner
Location: Idaho
Years owned: 12

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Home owner"
I bought an 80,000 btu Goodman gmpn and installed it myself in 1998. It has worked flawlessly until recently when electronic sensors started kicking off. I live in Idaho 40 miles south of the Canadian border. This furnace has worked for a living.


Date created: 2010-03-12 Name: Concerned Contractor

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied

Review:
"Builder"
As a contractor, you can choose any make model to install. But any good contract will tell you that Goodman products are the least expensive for any contractor to purchase, and it is because of the material it's made of. Just compare the weight of the product and it will tell you that the motors and metal are not made as strong as other units. If price is the main concern, then consider a Goodman product, and it will get the job done for you. But if it's quality you are looking for consider other makes. Remember a good H.V.A.C Techn is a artist.


Date created: 2010-03-07 Name: David C.
Years owned: 1

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Great Upgrade"
Purchased a Goodman 95% gmv gas furnace - great upgrade - house temp is very consistent, works great. Very Happy.


Date created: 2010-03-02 Name: D. Lane
Years owned: 2

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied

Review:
"Goodman Furnace"
Had problems with furnace not lighting. Renter has called me on several times and unit was just new less than 2 years old. Replaced the vacuum units but with no avail. Called out again tonight!


Date created: 2010-02-26 Name: C. Putnam
Location: North Carolina
Years owned: 1

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Goodman Heat Pump"
I bought a Goodman heat pump last winter. I live in North Carolina. It's a piece of crap. The outside unit freezes up like an igloo. The company that installed the unit will not stand behind the 5-year labor and 10-year parts warranty that came with it. Do not buy a Goodman!


Date created: 2010-02-22 Name: Anonymous

Satisfaction Rating:

3 of 5 stars Neutral

Review:
"The largest manufacturer in the US"
Goodman manufactures heating and air conditioning equipment for residential and light commercial application. They also have been the industry leader in warranty for years. With the amount of equipment manufactured everyday, I'm sure they are not just putting junk out on the street. They have become the largest US HVAC manufacturer in the residential heating and cooling markets. A company that continues to grow and be profitable when the industry has been down over the last three years. Goodman could not afford to make sub-standard equipment. Here are the top five reasons you may have a problem with your furnace or air conditioning system. 1. New Construction - HVAC is almost an afterthought when building a home. Builders usually use the lowest cost option and put the money into other parts of the project. The installation crews are not considered to be the cream of the crop. They also have no choice but to hire at a lower rate keeping labor down. A lot of times these units may have been run during the construction phase and the units life expectancy can be greatly affected. 2. Retrofit/Replacement - Not all contractors are created equal. If you decide to hire a contractor based on them being the cheapest bid, then buyer beware. At a minimum, the installing contractor should be licensed and insured. I personally know guys that "have been doing this for over 20 years" that cut corners, fail to keep up with industry advancements and most times DON'T READ THE INSTALLATION INSTRUCTIONS! 3. Failure to maintain your system - All manufactures warranty are contingent to your system being properly maintained by a professional. If your installing contractor did not offer you a maintenance service agreement, then you should expect that other corners are being cut on the installation. Maintenance can also prevent property damage and health issues caused by heating and cooling the air in your home. 4. Proper installation and start up - Your home needs to measured and a Manual J load design should be performed to determine what size unit is right for your home. The unit should be installed to a minimum of local codes. A permit should be pulled and the unit inspected. Your contractor should verify, adjust and report inlet gas pressure, airflow and static pressure. Commonly overlooked on most installations. 5. Ducting issues - If you are not addressing the duct system in your home and only replacing your furnace, be aware that the new equipment will be moving more air and is more efficient. You most likely can get by with a smaller unit with multiple stages. Variable speed fans will sound like a jet engine on an inadequate duct system. If you are replacing a unit that is 20+ years old, there have been huge advancements in this equipment. Your load calculation will tell you how much air needs to be in each room. Typically, your original system was over sized to begin with so just changing the furnace for the same size might cause you to spend more on the equipment up front and more to operate it. The average duct loss is about 30%. If you do not have a tightly sealed duct system, you are susceptible to contaminants and high energy bills. Do your homework. More people will talk about a bad experience than those that are totally happy with their new system. It's easy for a contractor to take the heat off of him by blaming a manufacture. All brands of equipment are good. It comes down to the application of the products, period.


Date created: 2010-02-19 Name: B. Johanson
Years owned: 6

Satisfaction Rating:

3 of 5 stars Neutral

Review:
"ITS THE INSTALLATION!"
All the negative reviews about all these brands are from people who picked poor installers- or don't know who installed their furnaces (they bought a house with the furnace existing). Anyone who knows anything about furnaces knows that it's the installation that matters! You can buy the best piece of equipment and if it's not installed correctly, you're going to have problems. You need to do your homework on the company you are choosing to install your new furnace. Get references and call them! If you call 5 of their past customers and they've all had no problems, then chances are you won't either. Be smart and don't listen to people bashing brands! They're just mad they didn't research their installer!

<< Previous1112131415161718192021222324252627282930Next >>

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.

Copyright 2002 - 2017 furnacecompare.com