Consumer Reviews of Goodman furnaces
Read more about Goodman furnaces
Reviews by Series
- GCH9 (4 reviews)
- GDS8 (13 reviews)
- GKS9 (8 reviews)
- GME8 (3 reviews)
- GMEC96 (9 reviews)
- GMH8/GDH8 (10 reviews)
- GMNT (11 reviews)
- GMS8 (10 reviews)
- GMSS96 (4 reviews)
- GMVC8 (1 review)
- GMVM97 (2 reviews)
Date created: 2011-04-15 Name: J.A. Keiling
Location: Cumberland, MD
Years owned: 1
"So far...SOOO Good!"
I bought my Goodman 69k 95% AFUE gas furnace in October and installed it and all ductwork and piping this past fall. Lit furnace on Dec. 1...lit straight away and has been absolutely flawless since. My friend ordered the exact same model and actually had his installed before me. Neither of us has had any problems whatsoever during this past very brutal winter. I am astonished at how effectively and efficiently it heats my old house. My gas bills are freakishly low. I just bought the house and had just installed a small woodburner in the basement before ordering the Goodman. That woodburner seems like a silly novelty item now. It made more dust than heat. For those complaining about noise, I wonder if they are aware that multi-speed fan models can have their speed changed with a simple lead swap at the control board? I was careful installing mine...did alot of research and reading, asked questions and above all READ THE DAMN INSTRUCTION MANUAL. The instructions are very well written and easy to follow and understand. I installed my entire system...gas piping, vent, flue, all metal ductwork, floor registers, electrical supply, t-stat, concrete housekeeping pad, and everything for less than $1,900.00. Everything good quality and brand new. Woulda been much less, but had to have 2 pieces of ductwork custom fabricated and was a bit pricey, but nicely done. It looks great and works even better. I looked at a Kelvinator on the sales floor where I bought my ducting and it had the exact same gas valve, control board, aluminized steel exchanger and GE blower in it that mine did...exactly the same, but cost WAY more. It also has the silicon nitride ignitor. After all this, I wonder why the Hell anyone would heat with something other than gas (provided it's available of course). I'm extremely satisfied thus far...oh yeah...and the thing looks real nice too!
Date created: 2011-04-13 Name: Owen Geoghegan
Location: Norton MA
As I read the reviews of different heating equipment, especially the negative ones regardless of the manufacturer, I see one common theme. That is the equipment installed is far to large. As the most glaring example is a complaint of a customer that has two furnaces, one in the basement 120,000 BTUH, and one in the Attic 80,000 BTUH for a Total of 200,000 BTUH. This is probably for a standard 2 story colonial house which in the Boston MA area is about 65,000 BTUH at 5 degrees fahrenheit. Thats more than three times the amount of energy this house needs, and most of the time its no ware near 5 degrees. At 50 degrees this house likely needs 25,000 BTUH. This causes many problems,first you will never be comfortable in this home. Second these systems will short cycle at incredible rates causing burnt out igniters,fried control boards,dirty Flame sensors, cracked heat exchanges, ect. Think what would happen to your car if you started it 500 times a day verses say 6. Heating systems have notoriously been oversized in the past. The older systems handle short cycling better. the new systems do not, but they give you very reliable service and outstanding fuel saving and much better comfort if they are sized right. If you look at the rate of very satisfied to very unsatisfied you could probably guess which systems were sized properly. It takes and educated contractor to size and service heating and air conditioning equipment. This educated contractor probably also knows his cost structure and is going to earn a living running a Professional business. The educated contractor also knows he can't compete against the cheapest bidder, nor do they want to, therefore this contractor must avoid doing estimates for customers who's criteria is the lowest price. It takes about three hours to do a proper heating estimate, of which time you the customer sees about 45 minutes but thinks its ten. The educated contractor has ways of pre-qualifying customers over the phone and we will let you say no to the estimate. We want happy satisfied customers who recommend us to people they know , we don,t get this unless we do the job right. But before you throw the cheapest contractor under the bus, remember that a large portion of customers criteria is the lowest price, a market that the cheapest contractor satisfies. Owen Geoghegan Owen Geoghegan Plumbing & Heating
Date created: 2011-03-28 Name: Vicki Petherick
Location: Tulsa, OK
My equipment worked fine for the 5 years under warrenty. As soon as the warranty was up everyting started breaking!!! Air and heat. I would have been better off spending a little more for better equipment! This has been a nightmare!!!
Date created: 2011-03-28 Name: Dan K.
Years owned: 4
"Very costly and unreliable!"
Had 4 of these units installed in Nursing Homes, two in 2007 and 2 in 2008. Constant problems, just informed installer to remove if one more problem exists, warranty or not. I cant afford to have cold elderly on a consistant basis. Pulled old furnaces out and were origonal equipment from 1961. Cant believe the junk made these days! I do have 8 older goodman units that were installed in 1999 and dont have any issues at all other than an occasional igniter failure.
Date created: 2011-03-16 Name: peter rush
Location: Brantford Ontario Canada.
We purchased a gooman HE furnace Nov 2006 supposably guaranteed for five years.As you can see it does not run out until Nov 2011. In that time it has acted up twice with bills mounting to 230 dollars. I have approached the supplier for to be reimbursed for part of my outlay only to be informed that it is out of warranty(I am not a happy person) As we live in Canada we had to have it fixed right away not being able to wait for the company to take action. I wil think twice next time. Try to get a goodman rep. to answer about your preblems, Good luck.
Date created: 2011-03-16 Name: Peter Chamas
Location: Millstone, NJ
I installed 3 Goodman furnaces in my home in 1999. The heat exchange on two of them failed just after the 10 year mark. The individual from the gas company who came out to check on our systems said that Goodman furnaces are known for having problems with their heat exchanges. For anyone who does not know, the heat exchange is the guts of the furnace and by far the most expensive part to replace. It was not worth fixing them, so I had to purchase two new furnaces. Go with a different Mfg.
Date created: 2011-03-14 Name: D. Steele
Location: Chicago, IL
Two years ago, I learned that it was necessary to replace the heating/cooling unit for my condo. As a single woman on a limited budget, I chose a Goodman unit because of its reputation of high quality and affordability. Unfortunately, the unit has been unreliable and not performed well. In the past four months, I have had to replace the following: „X Gas valve „X Circuit board „X Pressure switch „X Blower motor While the parts have been under warranty, the incurring labor and repair costs have not. I have spent $1,235.50 repairing the unit. I find it unacceptable that a unit with a 10-year product life has had so many malfunctions in its first two years. For a company that prides itself on quality, I am extremely dissatisfied with the quality this product has demonstrated. These unexpected out of pocket expenses have caused me great distress. For a unit that is only two years old, I believed that repair costs would be minimal.
Date created: 2011-03-12 Name: Joseph Vincent
Location: Wellsburg, WV
"Positive Positive Positive."
Got the 95% Goodman about 4 years ago . No negative feedback here. Its been saving us money hand over fist. No prblems with ignitor or anything. Puts Trane to shame. Oh yes we installed it ourselves. We do have a trane central Air hooked up to it. It works . If I have to replace it in the future I will purchasae a Goodman. I hope it keeps working though. But if I must do thats what I will do.
Date created: 2011-03-05 Name: C. Collins
Location: Meadville, Missouri
"Chronic issues with Goodman furnace"
I appreciate the comments by the HVAC technicians and others who report that any issues were simply "installer" issues; however, I have 9 years of "bad" experience with my 95% efficiency unit. Because the 30+ year old unit that came with our house finally wore out the second year in our home, we did some research and were also told that Goodman were "the best bang for the buck". Unfortunately, the "bucks" keep flying! One year after purchase, the board went out--our installer and Goodman replaced and acknowledged it was a MANUFACTURER (not installer) defect. At that time and ever since, the electronic ignition element has gone out annually! When the installer came out the first time, Goodman was cooperative with replacement, as the unit was still under mfg warranty; however, the next year, Goodman gave our installer (also a dealer for them) the run-around and we had to pay full-price (even though it was still under warranty). Shortly afterward, our installer dropped his dealer agreement with Goodman and retired. The second time our new HVAC technician (also a Goodman dealer) came for the exact same repair, he informed us that it is "typical" that this part burn out approximately every 12-14 months (i.e., calendar months, not "use" months). Therefore, we have not gotten a complete winter out of our Goodman unit since it was purchased in 2002!
Date created: 2011-02-28 Name: L.P.
Location: Muncie, IN
I'll be the first to admit, I don't know much about the "in's & out's of a furnace. Therefore, all I can do is share my experience. And it has not been a good one. My house is not even four-years-old. A Goodman furnace was installed during the build.In the past year, our installer has replaced a control board, and currently is installing a new motor. Now as I mentioned earlier, I'm no expert, but I'm sure it's not a good sign when both of those must be replaced in 10 months. So if the contractors are arguing that's it's the installer, I probably need to find a new one. But if that's not the case, Goodman is a piece of junk.
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