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Coleman Echelon Furnace

3.4 of 5 stars 15 reviews | #4 of 7 Furnaces
Updated: Aug 28, 2018 | Read more about Coleman Furnaces | Echelon Warranty

Overview of Echelon

The Coleman Echelon furnace series is available in four models. The mid-efficiency series is available in constant speed (8.M) and variable speed (8.C) models operating at 80 percent AFUE. In the high-efficiency, Energy Star-rated series, the constant speed (9.M) is available at 97 percent AFUE and the variable speed (9.C) model at up to 98 percent AFUE.

These furnaces use induced combustion, a hot surface ignition and aluminized tubular heat exchangers. As modulating furnaces, they fire at 1 percent increments for maximized indoor comfort. The variable speed models come with an optional ECM fan motor that circulates air for long periods of time to improve air filtration and maintain consistent temperatures throughout the home.

Consumer Reviews of the Echelon

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
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1 of 5 stars Edmonton, Alberta
Date created: 2018-08-28

Don't Buy

We bought this unit in 2009 and are replacing our fourth manifold gas valve. Coleman tech and wholesaler were of no help in diagnosing problem. What we did learn through all this was the valve and motherboard for this model was upgraded in 2008 to correct the problem. Judging from the reviews, the model upgrade didn't fix the problem. We are going to bite the bullet and shop for a reliable brand other than Coleman or any other product owned by Johnson Controls. One other note, good luck trying to get through to Coleman customer service which was quite inadequate.

1 of 5 stars Layton, UT
Date created: 2017-08-16

Coleman furnace and a/c

Furnace is 7 years old and the gas valve has been replaced 3 times, the flame sensor once, the plastic water collector cracked, and this summer the evaporative coil for the ac leaked and was replaced. I, personally would not buy the Coleman HVAC system. It has too many unreliable parts made in Mexico.

1 of 5 stars Toronto, ON
Date created: 2017-05-10

Replaced 4 gas valves in 6 years

Purchased this model in 2011. I love its efficiency and how it works. I don't love that we have had major repairs on it every year so far, including replacing the gas valve 4 times! It is an expensive part and often the trouble happens in the middle of winter, which means we are without heat for days at a time every year. The technicians can't tell me why it is happening. I am very unhappy with this model.

Date created: 2016-10-16

Just received new unit

This is a brand new Coleman furnace. We just had it installed at the beginning of October 2016. We have rated this unit as being Very Satisfied with it because our previous furnace was also a York furnace and it had definitely stood the test of time, it was an excellent unit except for it not being energy efficient anymore. We can only hope that this new York product is as excellent as our old one. Thomas and Julie Shaw, Brampton, Ontario, Canada.

5 of 5 stars New Jersey
Date created: 2016-09-12

Great company

There are people with bad reviews. No company is perfect, none. This company makes a great product, great price, had no issues with mine at all. My last system I had was a Coleman, it also lasted 15 years and was still working. I just decided to upgrade to the more efficient system, that's all.

1 of 5 stars St Paul, MN
Date created: 2016-08-29


Installed in 2009. Has had regular maintenance. We have had 1 or 2 calls every year for 'furnace out'. Usually due to the pressure switch but other parts too, including the motherboard. This is a problem in the upper Midwest where a furnace out can mean frozen water pipes, etc. The installer tells me he has stopped installing Coleman furnaces, "too much trouble".

1 of 5 stars Canada
Date created: 2016-05-31

Very unreliable

I have owned this furnace about 8 years and have replaced 3 circuit boards, 2 switches and now likely the blower. The system receives an annual checkup but has yet to run more than 12 months without a problem. Do not buy one.

5 of 5 stars Aberdeen, SD
Date created: 2016-01-11

Service, quality, price, HVAC effect

The personnel know their job and their equipment, and they will tell you the cost before work is completed. The equipment has reduced our utility costs by $50 per month. The equipment is warranted, the house does not have the cold areas we had with the old system. We would buy the same system if we ever did need a new system in another home. Our only disappointment is the fact that we should have done this switch over to Coleman years before. We considered geothermal when we spoke with the salesman, but at our age felt it would not pay back. A neighbor three house away has the Geothermal Coleman system from this same company and is very very happy.

5 of 5 stars Fruit Heights, UT
Date created: 2015-11-25

Coleman modulating furnace

This furnace was recommended as one of the most advanced and efficient furnaces on the market. The gas valve control system was said to have 100 stages and the blower changes speed to maintain a precise supply air temperature. It's been in for a couple of weeks now and the house has been very comfortable.

4 of 5 stars Corrales, NM
Date created: 2015-09-01

Recognized brand

Several times the installers have come back to deal with what they term as "harmonics". As air is pulled in through the return vent a "harmonic" sound happens due to vibration of the unit. It is not a regular happening but it is an annoying sound to the average ear and occurs both day and night. Otherwise the unit is good and accommodates the size of my condo. I was pleased with the financial arrangement and the amount I paid for both the furnace and air conditioner.

5 of 5 stars Albuquerque, NM
Date created: 2015-06-12

Excellent experience

I bought a home with ancient equipment. I needed a replacement furnace and air conditioner. I knew what contractor I wanted to hire before I learned what equipment I wanted to purchase. B. Carlson Heating & Air coached me through the process in choosing the right equipment for my home and my comfort. I purchased a furnace, air conditioner, humidifier, and air purification unit for my home. I am very satisfied with the contractor and the equipment.

5 of 5 stars Tacoma, WA
Date created: 2015-04-21

Great Product

My 19 year old single stage 80% gas furnace developed a crack in the heat exchanger. After doing some research I decided to opt for a high efficiency, modulating gas furnace. I obtained several quotes ranging from $2900 to $5300 for similar performing products. My approach was simply to ask for recommendations given my desire to replace the old furnace with a high efficiency modulating furnace. I was amazed by the difference in prices/recommendations. I settled on the Coleman CP9C based on the recommendation by Providence Heating & Cooling. Mike was very knowledgable, and the only contractor that took the time to review registers/ducting/area and discuss the performance/drawbacks of my current install, and what I was looking for in a new furnace. He explained options and price points and differences in functionality and the results I could expect. His recommendation was for a Coleman CP9C, a product I hadn't even considered. Being very technical, I reviewed install documents and specifically the modulating aspect of the products that had been recommended. Initially my concern with the CP9C was with the lack of support for two stage thermostats (I didn't want to go with the proprietary communicating thermostat). The modulating logic being entirely on the control board, which controls the fire rate from 35% in 0.5% increments all the way up to 100%. In practice, the control board adjusts the fire rate on each call for heat, presumably based on the prior duration of "On-Heat" call. The furnace was installed in early spring, a time which here in the Pacific Northwest, can see outside temperatures fluctuate by more than 35 degrees. I can honestly say that the furnace has operated flawlessly in maintaining an even temperature through the home. I'm seeing long low fire rate runs and an even temperature distribution, where previously I had "cold spots". All in all, I am very satisfied with this furnace, the added comfort is certainly noticeable, and would highly recommend this product to anyone looking for a good modulating furnace. Disclaimer: I have no affiliation to the manufacturer of this product or any contractor/organization involved in any way with this product/install. I'm simply a very satisfied customer passing on my experience for anyone finding themselves in the same position I was in, i.e. trying to navigate the overwhelming number of options available in the purchase of gas furnace and seeking to make an informed decision.

2 of 5 stars Portland, Or
Date created: 2014-01-02

Unhappy and Cold

Coleman gas furnace w/heat pump less than six years old and having to replace ecm motor for the 3rd time, 10 days to have replacement shipped in in the middle of the winter.

5 of 5 stars Las Vegas,Nv
Date created: 2013-06-28

Great Unit

This is a good unit. The last one was 12 years old. A lot of the reviews here don't make sense. This gas furnace is the best. Really gets us toasty. If you don't know Coleman then you are from another planet. A lot of people don't realize it but all brands have bad reviews.

5 of 5 stars
Date created: 2009-07-31

Best furnace ever

Just purchased a Coleman cp9c080bmp11a furnace it s the quietest furnace I have ever owned and keeps our house very comfortable Highly recommend !!

Other Echelon Reviews

While the Echelon series is promoted as being extremely quiet, consumers in online discussion forums complain about the operational noise. Several technicians replying to this concern on suggests that the noise is not from the unit itself, but from the air flow in the duct work. Addressing another noise complaint about the Echelon, a technician on explains that the furnace uses a blower system to burn the gas at utmost efficiency. According to this tech, this can lead to a high pitched whine that could be the cause of the complaint.

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Coleman Echelon Model Numbers

The Echelon is available in different models which vary in efficiency and capacity.

Model Number AFUE BTUs per Hour
CP9C060B12MP12 97.5 60,000
CP9C080B12MP12 97.5 80,000
CP9C080C16MP12 97.7 80,000
CP9C100C16MP12 97.7 100,000
CP9C100C20MP12 97.7 100,000
CP9C120D20MP12 98 120,000

Echelon Warranty

Coleman offers two types of warranties for the Echelon series. The standard warranty offers coverage for 5 years on parts and a lifetime warranty on the heat exchanger. Ten-year coverage on all parts may be purchased separately. The premium system warranty is available to those also purchasing an approved matching air conditioner or heat pump. It provides protection on parts for 10 years, while the heat exchanger and compressor are protected for the lifetime of the unit.

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