Date created: 2018-08-28
We bought this unit in 2009 and are replacing our fourth manifold gas
valve. Coleman tech and wholesaler were of no help in diagnosing
problem. What we did learn through all this was the valve and
motherboard for this model was upgraded in 2008 to correct the problem. Judging from the reviews, the model upgrade didn't fix the problem. We are going to bite the bullet and shop for a reliable brand other than Coleman or any other product owned by Johnson Controls. One other note, good luck trying to get through to Coleman customer service which was quite inadequate.
Date created: 2017-08-16
Coleman furnace and a/c
Furnace is 7 years old and the gas valve has been replaced 3 times, the
flame sensor once, the plastic water collector cracked, and this summer
the evaporative coil for the ac leaked and was replaced. I, personally
would not buy the Coleman HVAC system. It has too many unreliable parts
made in Mexico.
Date created: 2017-05-10
Replaced 4 gas valves in 6 years
Purchased this model in 2011. I love its efficiency and how it works. I
don't love that we have had major repairs on it every year so far,
including replacing the gas valve 4 times! It is an expensive part and
often the trouble happens in the middle of winter, which means we are
without heat for days at a time every year. The technicians can't tell
me why it is happening. I am very unhappy with this model.
BRAMPTON, ONTARIO, CANADA
Date created: 2016-10-16
Just received new unit
This is a brand new Coleman furnace. We just had it installed at the
beginning of October 2016. We have rated this unit as being Very
Satisfied with it because our previous furnace was also a York furnace
and it had definitely stood the test of time, it was an excellent unit
except for it not being energy efficient anymore. We can only hope that
this new York product is as excellent as our old one. Thomas and Julie
Shaw, Brampton, Ontario, Canada.
Date created: 2016-09-12
There are people with bad reviews. No company is perfect, none. This
company makes a great product, great price, had no issues with mine at
all. My last system I had was a Coleman, it also lasted 15 years and was
still working. I just decided to upgrade to the more efficient system,
St Paul, MN
Date created: 2016-08-29
Installed in 2009. Has had regular maintenance. We have had 1 or 2 calls
every year for 'furnace out'. Usually due to the pressure switch but
other parts too, including the motherboard. This is a problem in the
upper Midwest where a furnace out can mean frozen water pipes, etc. The
installer tells me he has stopped installing Coleman furnaces, "too
Date created: 2016-05-31
I have owned this furnace about 8 years and have replaced 3 circuit
boards, 2 switches and now likely the blower. The system receives an
annual checkup but has yet to run more than 12 months without a
problem. Do not buy one.
Date created: 2016-01-11
Service, quality, price, HVAC effect
The personnel know their job and their equipment, and they will tell you
the cost before work is completed. The equipment has reduced our utility
costs by $50 per month. The equipment is warranted, the house does not
have the cold areas we had with the old system. We would buy the same
system if we ever did need a new system in another home. Our only
disappointment is the fact that we should have done this switch over to
Coleman years before. We considered geothermal when we spoke with the
salesman, but at our age felt it would not pay back. A
neighbor three house away has the Geothermal Coleman system from this
same company and is very very happy.
Fruit Heights, UT
Date created: 2015-11-25
Coleman modulating furnace
This furnace was recommended as one of the most advanced and efficient
furnaces on the market. The gas valve control system was said to have
100 stages and the blower changes speed to maintain a precise supply air
temperature. It's been in for a couple of weeks now and the house has
been very comfortable.
Date created: 2015-09-01
Several times the installers have come back to deal with what they term
as "harmonics". As air is pulled in through the return vent a "harmonic"
sound happens due to vibration of the unit. It is not a regular
happening but it is an annoying sound to the average ear and occurs both
day and night. Otherwise the unit is good and accommodates the size of
my condo. I was pleased with the financial arrangement and the amount I
paid for both the furnace and air conditioner.
Date created: 2015-06-12
I bought a home with ancient equipment. I needed a replacement furnace and
air conditioner. I knew what contractor I wanted to hire before I
learned what equipment I wanted to purchase. B. Carlson Heating & Air
coached me through the process in choosing the right equipment for my
home and my comfort. I purchased a furnace, air conditioner, humidifier,
and air purification unit for my home. I am very satisfied with the
contractor and the equipment.
Date created: 2015-04-21
My 19 year old single stage 80% gas furnace developed a crack in the
heat exchanger. After doing some research I decided to opt for a high
efficiency, modulating gas furnace. I obtained several quotes ranging
from $2900 to $5300 for similar performing products. My approach was
simply to ask for recommendations given my desire to replace the old
furnace with a high efficiency modulating furnace. I was amazed by the
difference in prices/recommendations. I settled on the Coleman CP9C based
on the recommendation by Providence Heating & Cooling. Mike was very
knowledgable, and the only contractor that took the time to review
registers/ducting/area and discuss the performance/drawbacks of my
current install, and what I was looking for in a new furnace. He
explained options and price points and differences in functionality and
the results I could expect. His recommendation was for a Coleman CP9C, a
product I hadn't even considered.
Being very technical, I reviewed install documents and specifically the modulating aspect of the products that had been recommended. Initially my concern with the CP9C was with the lack of support for two stage thermostats (I didn't want to go with the proprietary communicating thermostat). The modulating logic being entirely on the control board, which controls the fire rate from 35% in 0.5% increments all the way up to 100%. In practice, the control board adjusts the fire rate on each call for heat, presumably based on the prior duration of "On-Heat" call.
The furnace was installed in early spring, a time which here in the Pacific Northwest, can see outside temperatures fluctuate by more than 35 degrees. I can honestly say that the furnace has operated flawlessly in maintaining an even temperature through the home. I'm seeing long low fire rate runs and an even temperature distribution, where previously I had "cold spots".
All in all, I am very satisfied with this furnace, the added comfort is certainly noticeable, and would highly recommend this product to anyone looking for a good modulating furnace.
Disclaimer: I have no affiliation to the manufacturer of this product or any contractor/organization involved in any way with this product/install. I'm simply a very satisfied customer passing on my experience for anyone finding themselves in the same position I was in, i.e. trying to navigate the overwhelming number of options available in the purchase of gas furnace and seeking to make an informed decision.
Date created: 2014-01-02
Unhappy and Cold
Coleman gas furnace w/heat pump less than six years old and having to
replace ecm motor for the 3rd time, 10 days to have replacement shipped
in in the middle of the winter.
Date created: 2013-06-28
This is a good unit. The last one was 12 years old. A lot of the reviews
here don't make sense. This gas furnace is the best. Really gets us
toasty. If you don't know Coleman then you are from another planet. A
lot of people don't realize it but all brands have bad reviews.
Date created: 2009-07-31
Best furnace ever
Just purchased a Coleman cp9c080bmp11a furnace it s the quietest
furnace I have ever owned and keeps our house very comfortable Highly
The Echelon is available in different models which vary in efficiency and capacity.