Grosse Pointe, Michigan
Date created: 2016-01-11
Furnace for our family house
We have owned this furnace for a few years now. Unfortunately our old furnace, which we had since we originally built our house, was starting to fail so we had to find something new quickly. So far this has been great! It works very well for all rooms in the house and has been relatively maintenance free (besides checkups). The only thing I dislike about it is that it is rather big (these things normally are though). The furnace has multiple parts because we have each part covering a different area of the house (very large house). It is quiet, energy efficient, and seems to be of great quality. I would definitely buy the same one again or recommend it so someone in the market for a new furnace. These types of purchases give me anxiety because they cost so much money and the decision is so important but I am very happy with how it has worked out so far.
Vancouver, BC, Canada
Date created: 2013-02-28
Trying to understand, WHY.
In 2008 of Aug. I bought a new Carrier 58 mvc high efficiency 98%
furnace, to save money and have reliability. In Jan. 2013 this highly
recommended furnace stopped, and we woke to a very cold house. I phoned
furnace repair person he told me to reset the furnace and get him to
come out to clean the furnace. After $ 200 in labor, replacing the
electronic board, inducer fan, ($1300) in warranty parts, which was
Carrier support department idea of a fix. $220 for his vacuum truck try
to suck out the primary, and secondary heat exchangers, this was his
idea and Carrier wanted more proof that the heat exchangers were the
problem. Now a month has passed, the decision was made to replace the two
heat exchangers. no parts in Vancouver, had to wait. After a week or so
we got the parts and he came right away. This job to replace the heat
exchangers is a big job for someone who has never done it and it could
take up to 8 hours, more $$$$. Carrier only pays for 4 hours. Exchangers
installed we started the furnace and our home was warm again, and my
wife was happy. I was not, I think that Carrier should have paid all the
labour and parts as they sold a defective furnace in the beginning, they
knew that it was broken when they shipped here from the U. S. Carrier
customer service is a laugh, very polite and curteous, its like talking
to a wall. No words, we are sorry very for your hardship came out of
There is a helpful hint for any of you out there with this type of furnace, raise the furnace on the opposit side of the water drain at least 3/8 inch so water doesn't stay in the secondary heat exchanger
I have a personal goal in life NOW to tell my story to anyone who will listen,and hope when it comes time to buy CARRIER products, they don't.
Date created: 2012-02-12
Many of the negative reviews posted are caused buy lack of basic maintenance,
such as blocked condensate trap. Many of the posts sound like lack of
knowledge by the service tech and or customer. I have been installing
and maintaining Carrier furnaces for 18 years, a quality contractor is
key. I have installed many other brands as well, but Carrier seems to
have the edge on everyone. Talk to neighbors and friends to get a local
review of your hvac contractors.
Date created: 2011-12-07
Carrier ICS works fine...
I had the Carrier ICS gas furnace installed in my home 2 years ago. So
far, I haven't had any problems. Seems reliable. However, seems like the
electric bill is high with this unit. However, the gas bill is good.
Must keep it on 72 at least, to keep from freezing. 73 seems ideal. Pay
about $650 per year in gas bill. When the power goes out, so does the
furnace cause the Infinity thermostat has to be reset again. That's the
only downside. Overall, I am satisfied.
stevens point, wi
Date created: 2011-12-06
Replaced what might have been a perfectly fine 20+ year old furnace with
this "top of the line" model from carrier. We were off on a winter-long
trip and wanted to be sure the house would be safe. The furnace failed
three times that fall before our departure. Now year 3 and its the
inducer motor. What a piece of unreliable crap. Seems this is a fairly
common $600 problem. And this furnace has barely been used over the
three winters as we have been traveling.
Services have been friendly and on time.
Rochester Hills, MI
Date created: 2011-02-14
I had a complete furnace (58MVC) A/C (24PA7), humidifier and integrated thermostat installed in Oct of 2010. It is now Feb 2011 and all is well. I replaced a furnace that came with my house 31 years ago and an A/C from 19 years ago. The efficiency is GREAT. The old furnace was like standing next to a lawn mower when it was running. I have a computer desk and phone set up next to the new furnace and I can talk on the phone even when the furnace is on high speed. I have a large ranch style home that should have more attic insulation installed, but the furnace still runs on low speed and keeps us at 70 degrees even with a wind chill of zero or below. I have noticed some noise on start up of the blower and will get that check into. Sounds like is is out of balance, but does not happen all the time. The humidifier seems to pass more water through than I would like and I need to get that checked out too or study the book a bit more. This unit is such a step up from what we had it is like moving up from an old Ford Pinto to a Shelby Mustang. Then with a $1,500 tax credit, $1050 Carrier rebate and a State and utility rebate of $800 and a 10 year parts AND labor agreement I love it.
Date created: 2011-01-26
INDUCER HOUSEING NOISE
I HAD A CARRIER MODEL# 58MVCO80-F-1-14 INSTALLED IN MY HOUSE IN NOVEMBER OF 2010. I WAS HAVING TROUBLES WITH THE INDUCTOR MOTOR MAKING NOSIE ON RAMP UP AND DOWN. MY INSTALLER PUT SEVERAL IN BEFORE HE FOUND THAT THE MOTOR SUPPORT WASHERS WERE INSTALLED INPROPERLY. THE INSTALLER PUTS THE INDUCER MOTOR ON THE FURNACE. JUST THOUGHT I WOULD THROW THAT OUT FOR ANYONE THAT HAS THERE FURNACE IN AS A DOWN FLOW AND HAVING THAT PROBLEM. I HAD TO PUT UP WAS THIS PROBLEM FOR SEVERAL MONTHS. EVERYTHING ELSE IS WORKING GOOD.
Other Infinity ICS Reviews
An individual in Minnesota asks for input on the hvac-talk.com forum about whether to install the Carrier ICS furnace or a Trane furnace. The HVAC contractors respond that the Carrier is an excellent product, and should be paired with the Carrier Infinity thermostat for maximum efficiency.
The website hvac-for-beginners.com features ratings of various companies and products by an HVAC contractor. The site gives Carrier four out of five stars, and mentions that the Infinity ICS units are the premium line offered by Carrier. According to this website, the ICS units "provide maximum comfort and energy savings."
A homeowner asks the gardenweb.com forum about replacing her 30-year-old furnace. Contractors respond by supplying a list of tiers of HVAC brands. Carrier is in the recommended top tier of products. The installers say these top-tier brands are expensive, but provide the most comfort and efficiency. Other brands mentioned at this level are Trane and Lennox.
The Infinity ICS is available in different models which vary in efficiency and capacity.