CARRIER Infinity 96 Furnace
Updated: Nov 29, 2016Write a review
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Overview of the Infinity 96
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The Carrier Infinity 96 is a precision-engineered gas furnace with IdealHumidity™ to ensure a constant, comfortable temperature in the home. The Infinity 96 is Energy Star rated in all sizes, with an AFUE of up to 96.7%. This is a two-stage, 4-way multipoise model with a variable speed blower motor. It will operate in low stage up to 90% of the time to prevent temperature swings, save energy, and provide quieter performance. The design of the Carrier Infinity 96 Furnace is CSA certified. The Infinity 96 is part of Carrier's Infinity Series furnace line.
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Date created: 2016-11-29
Location: Waukesha, WI
Installed this unit in Oct. 2005. Within 1 year, the circuit board failed, and although the cost was covered under warranty, the tech said it would have been $900 without coverage. Fast foward to Nov. 2016, and same circuit board failed again. Not to mention water leaks in the unit. I call the original installer and although the Infinity 96 was sold as "top of the line", suddenly we are being hard sold on a new 3 -stage unit. I think a furnace should last longer than 10 years and common circuitry failures indicate a design flaw to me.
Date created: 2016-01-25
Name: K. Burmeister
Location: Racine, WI
"Done with Carrier"
Furnace installed in 2010. In 2013 had a problem with the inducer motor. Service man oiled the motor as he said it wasn't under warranty. It lasted one year, had to be replaced and they did replace it under warranty. Now in 2016, it's starting to make the same noise again. Not under warranty now, hope it's not the same thing again. No more Carrier products!
Date created: 2016-01-05
Name: Nihal Maligaspe
Location: British Columbia
"Experience with this furnace"
Installed in 2007, in 2008 no heat; problem with the condensate filter (plugged) - how the heck I don't know! Cleaned by service man and worked well. Then in 2013 the thermostat malfunctioned. This was replaced by the service man. Then again in August 2015 the thermostat was replaced again by the service man. No heat, this worked. Then on January 2nd had no heat again. Now we have to replace the motor unit (there is a motor and a fan together). Cost $850.00 just for the unit. Could hear a rubbing sound from the little motor that is attached to the fan. I was told that this may have to be replaced as it is overheating and cutting off. My old furnace may not have been high efficiency, but it lasted over 30 years with a few service calls. The replacement of this motor unit is about half the cost of a new furnace! Is Carrier screwing people, doing fraudulent advertising? Total cost to get this going could be about $1200.00. This is not high efficiency (only for the Carrier makers).
Date created: 2015-05-02
Name: Mike Frantz
I'm a service tech. We sell Trane and Carrier. We dropped Trane. Their stuff got real bad when they went to selling at Home Depot. As far as evaporater coils leaking for air conditioning, you can thank your Uncle Sam for that. It's every company, making the coils metal as thin as possible to meet efficiency standards. In fact, I know of customers that went through two coils in 8 years. And not a Carrier unit, either. If you're dealing with a certified Carrier dealer, some of these problems would be easier solved. I know. Carrier is a great company to deal with. Here is some advice: a high efficiency equipment is great, but all the money you saved on utilities is out the window on repairs unless you have very high bills. For me, I'll be putting a 80% something gas furnace in. And I'll still save money because I'm getting rid of the standing pilot, which cost about $10 a month. And yes, it will be a Carrier gas furnace with A/C and an ECM blower motor to help with comfort.
Date created: 2015-03-22
Name: Chris Hebbeler
Location: Portland, OR
"Won't buy Carrier again"
Installed in 2006, the furnace broke down 4 times, and here in 2015 the furnace is leaking water from a rusted-out evaporator. I think a $7200 (with A/C install) furnace should last a hell of a lot longer, considering it's only turned on half the year. I will rebuild it myself, make do. But I will replace it with something better (anything).
Date created: 2014-11-13
Location: Ottawa, Ontario, Canada
"Very satisfied after almost 10 years"
We went from a mid-1980's furnace to this high efficiency one in 2004. It has worked without an issue since the install. The high efficiency has reduced our gas consumption and paid for itself years ago. The DC fan also uses less electricity, so savings there both in the winter and in the summer (when the A/C is on).
Date created: 2014-11-04
Name: D Sewell
Location: Burlington, Ontario
"Do not buy it."
The blower quit after only 3 years, with no warranty. Now, something is making a humming noise. Hmmm...
Date created: 2014-09-09
Name: David Tullis
Location: Alberta, Canada
"Inducer fan motor failure"
This furnace is just over 6 years old. The inducer fan motor failed. Cost of a new one is over $940. The Carrier warranty ran out just over a year ago. Customer care is not interested in any form of assistance. Basically told me to get lost - politely. It would have been easier communicating with a brick! Last time I buy a Carrier product. A motor like this should last the life of the unit.
Date created: 2014-07-23
Location: Brookville OH
"Carrier is Junk"
As part of new construction, the builder installed a Carrier Infinity gas furnace (Model 58mbv) in April 2006. In June 2011, the blower motor went out. Since it was outside of the 5 year waranty, cost to replace was $1,029. In June 2014, started to experience air conditioning problems. Like others that have posted on here, the cause was a leak in the evaporator coils. Cost to replace was $1,500. So in just 3 years, I have shelled out over $2,500 on this piece of junk and the furnace is only 8 years old. I had a Trane furnace and air conditioner in my other house and never had a repair problem with either the furnace or air conditioner in 17 years. Wish now I would have insisted the builder install a Trane furnace and air conditioner. Never again will I have Carrier. If I continue to have problems with this furnace, will cut my losses and replace the Carrier furnace with a Trane furnace.
Date created: 2014-01-03
Name: John Olmstead
Location: Mississauga, ON
"Don't buy a Carrier Product"
We purchased an Infinity 96 Furnace in 2005. It has stopped working every winter. Most repairs were not covered under warranty. We purchased the furnace from Cozy Comfort Plus Inc. In Toronto, on and when we complained, they said they'd be happy to sell us another furnace. This year we have a warranty with Direct Energy but they've been out three times in the last three weeks and can't seem to keep it going. It's now 5 degrees in our house. My wife and children are in a hotel. Don't buy a Carrier if you don't want this to happen to you!
Date created: 2013-06-02
Name: L. Markowski
Location: kentwood, MI
"58uvb60-14 2 stage"
Had my Carrier installed by one of Carrier's recommended dealer in Kentwood, Michigan. In August of 2010. This would have been my 3rd summer turning our ac on with zero results. Repairman came out, we were his 4th call this week for same unit and same problem, corrosion coil. What was suppose to be a 3-hour warranty job turned into a 2-day process due to the toxic chemicals that were now in. y system. I was also told that, although Carrier is aware of the faulty coil they will not cover the labor. Here is the fun part, a friend of mine in a different town had the same unit installed and all parts and labor were covered. Stay tuned, we will see who is telling the truth soon. Carrier or Kentwood Plumbing and Heating. The biggest issue however is Carrier has a huge issue with the coils and they need to do something about it. We had toxic chemicals in our unit, who's to say if my family was breathing any of that in.
Date created: 2012-10-18
Very disappointed in the Carrier furnace and the company. We bought a Carrier furnace 6 years ago ($5600!) and 5 years later we started having problems. We have had to pay for many service calls and now it's finally broken down- basically, the cost to repair is too high and with no guarantee that something else won't go wrong we figure we may as well invest in a new furnace... but it certainly won't be a Carrier!! ...Nor will I recommend this product to anyone.
Date created: 2012-10-09
Name: M. Holtzman
Location: Ontario, Canada
Bought the furnace and less than a year out of warranty the ventor motor has died. Carrier would not stand behind the product. For a "so-called" premium product (at least one with a premium price), I would have expected better reliability and at least a customer service department that gave a damn. Parts are very expensive - better to stay away from carrier and buy a product from a manufacturer that is reliable.
Date created: 2011-11-14
Name: S Brunton
Location: Alexandria VA
Years owned: 4
"Infinity is Total CRAP! Will never buy carrier again..."
Have Infinity hvac system installed brand new in one of my rentals and has had to be serviced at least 3 times a year. Average cost is around $400 for labor and they always have to wait for a part which is "covered" under warranty! Both ac & heat are a problem. Will be going with Trane or sears for other properties. CARRIER SUCKS!
Date created: 2010-02-28
Years owned: 3
"Warm and fuzzy from our Carrier furnace!"
We love our Carrier furnace (Infinity 96). The heat is always consistent. It is quiet and it heats our house very evenly. We're moving now and planning on upgrading the furnace in the new place - I don't think that we'll choose any other brand.
Date created: 2006-12-20
Name: MATT J
Location: COTATI. CA.
Years owned: 6
I have been installing Carrier furnaces since 2000. I have lost count of how many 96% Infinity 58MVB / 58MVP furnaces we have installed and honestlty would not use anything else. As a contractor I can sleep at night knowing that our installations are up and in operation keeping our clients warm and coo, 24/7. For ownership, if I put them in, 88HVAC owns the responsibility of keeping the unit running. They are quiet, long lasting and trouble-free. My mom has one, her neighbor, and my cousins all have a 58MVB in their homes. Oh, by the way, Carrier are at the apex of their brand. Their other brands are good, but are not Carrier. I had two inducers fail on me, on board in the last 6 years. And Carrier replaced it immediately under warranty, no hassles.
Other Infinity 96 Reviews
Comments on HVAC-Talk message boards and heating contractor sites are mixed in opinion but generally favor the Carrier equipment:
- In the HVAC-Talk forums some posters claim that Carrier's air blowers and inducer motors are loud and rattling but do run consistently and provide good results.
- Others in the HVAC-Talk forums state that Carrier requires a considerable amount of precision and maintenance to run, but the wiring is easy and consistent with industry standards, and repairs are very easy to conduct.
- One author at the HVAC-Talk forums claimed that a Carrier's inducer motor failed after 13 years and was easy to fix.
- Another person, presumably a professional in the heating and cooling industry, insisted Carrier was one of the best brands on the market, in engineering, performance, and dependability.
CARRIER Infinity 96 Model Numbers
The Infinity 96 is available in different models which vary in efficiency and capacity.
|Model Number||AFUE||BTUs per Hour|
Infinity 96 Warranty
The Carrier Infinity 96 Furnace comes with a 10-year limited warranty on parts and a lifetime heat exchanger limited warranty. An optional labor warranty is available.