Date created: 2017-02-20
Run away from Carrier
Made it last 20 years but needed 2 inducer ecms, some cheaper bits, and
the igniter went last week. Replacement lasted 5 days so looking at a
new control board. Or I could replace the igniter relay and insert
another igniter and hope that a sticking relay was the problem. Since it
is February I opted for a new furnace with psc motors rather than ecm.
The slight benefit of ecm is not worth the cost when they fail, which is
often. Buyer beware.
Date created: 2016-11-09
Don't Honor Warrantee
Carrier offers 10yr warrantees, but refuses to honor them after 5
years. They claim small print technicalities. I own two high-end
carrier furnaces, both of which crapped out at 6 years. Carrier refuses
to honor their warranteee. Suggest going with another manufacturer, for
Date created: 2016-01-04
Carrier Furnance Heats House Well
We purchased our house in May of 2015 and the furnace was installed and working when we moved in. It has worked well this winter so far, although it has not been very cold on most days and nights. When it is cold, it turns on and heats up quickly and does heat the entire home from about 65 degrees up to 70 in about 30 minutes. So far, we have not had to repair the unit and from our understanding from the previous homeowners, they have not had to do any maintenance either. While there is not much I do not like about the furnace, I do wish that the blower attached it to was a little stronger when it is very cold. It would be nice to heat the house a little quicker when needed.
I would have no hesitation in purchasing the furnace again if needed, assuming it lasts for many more years. I would also highly recommend any of my friends or family members to consider Carrier for replacing their gas furnace when the time comes for them to do so.
New Baltimore, MI
Date created: 2014-05-09
Bad product and bad service
If you know what is good for your wallet, do not buy a Carrier furnace
or after 10 years, you will be on a first name basis with your heating
and cooling serviceman. Furthermore, after calling Carrier's customer
service department, it is apparent that they do not care a whit
about you, the consumer. I have the feeling that I will buy my furnace
several times over with the huge repair expenses that I am encountering.
Never again will I buy a Carrier product nor will I consider buying a
house that has a Carrier furnace. Keep your money, that company does not
deserve your hard earned money.
Date created: 2014-01-01
Are all high efficiency furnaces junk?
58Mpv100-20 Infinity-(refers to needed pocket depth)
This 58MVP 2 stage replaced an Amana high efficiency furnace. The dealer replaced the Amana heat module 3 times before I called it quits and "upgraded" to the Carrier furnace. I'm glad I bought the extended ten year warranty because at the tenth year the secondary heat exchanger sooted up and had to be replaced, (free to me).
This year, (maybe two years after the heat exchanger replacement), I had to replace the main blower motor. The dealer quoted extreme prices - $600 if it was the control board, and $900 for the motor.
I found a control board on ebay for $250. After replacing it myself, (there are like 20 or 30 wires involved), the motor was doing the same thing. It would just slowly rock back and forth. Now I have a spare control board! Next I replaced the main blower motor with it's attached controller for $570. That fixed the problem. Carrier is proud of their parts!
I am just glad I can fix some of this crap myself. Never again Carrier. Luckily this happened in the fall when the temperature was moderate, because the dealer had zero parts available.
Date created: 2013-12-14
Infinity Series with up to 96.6% Afue
I had a Carrier Infinity Series furnace with up to 96.6% Afue installed
in my house in the fall of 2005. I had the furnace serviced each year.
In October, 2013 when I turned on the heat the exhaust pipes on the
outside of the house were noisy. I called in service personnel who told
me the motor has to be replaced. In 2005 when I bought the furnace I was
told it was a quality, top of the line furnace. I did not expect the
motor to be worn out in 8 years. The Carrier furnace was a replacement
for a mid-efficiency York furnace installed in the house by the builder
when the house was built in 1985. That furnace served me for 20 years
with no problems.
I contacted Carrier, Review Board, I was told (my own words) "We are sorry you have problems, your warranty on the motor has run out, go fix it, good luck in the future". From enquiries I have made, the cost to replace the motor will be in excess of $1,500.
I was unaware of the class actions against the company and complaints by purchasers when I purchased the furnace. Carrier has lost me as a consumer.
Date created: 2013-11-07
Purchased 2 years ago. Cost $12,700. The Carrier dealer Broom Heating
& Air, installed the direct vent furnace in my basement without the
external air intake, leaving it as open combustion. I had specifically
stated that I wanted a direct vent installation. They reinstalled the
direct vent flue/intake when I noticed it. The dealer stated that he had
installed 50 direct vent furnaces as open combustion with no complaints.
This installation reduces efficiency and increases carbon monoxide
hazards. The furnace frequently trips off under high load. Broom came
out several times and informed me that nothing is wrong. I had a different dealer evaluate it. There has been a hazard alert from Carrier. The furnace
will eventually require a high labor repair. Parts are covered for 10 years. Broom never informed me about the furnace defect despite my frequent
complaints. The independent technician informed me that until the furnace
is repaired, I should assure that I have a good carbon monoxide monitor.
This is my worst purchase ever.
Stony Plain, Alberta, Canada
Date created: 2013-01-11
5 years and the parts started going
Would never buy a Carrier furnace again. Overpriced and not a reliable
product. Extremely disappointed.
Date created: 2012-12-06
No Customer Service, Poor System Design
Carrier "customer service" will not provide any information to the end-
user, no matter how basic, citing liability issues. My issue is that
their TrueSense dirty filter technology throws repeated false faults to
replace the filter. Carrier directs the end-user to contact a Carrier
certified technician. I have been through three such technicians with no
fix, just repeated service call charges. Bad design and low-levels of
Carrier "certified technician" competence. Do not buy carrier products
Date created: 2012-11-07
What a pos ... at least 30 service calls in first 3 years ... now it's
10 years and is being buried.
Date created: 2012-02-20
It works to create heat. But the inducer motor/fan creates a high
pitched noise that is very stressful to me. There are times that I turn
the unit off because I would rather sit in the cold than deal with the
stress that the sound causes.
The sound isn't that bad if I'm two floors up from the unit. My portable electric space heater has been getting a lot of use this winter.... So much for saving money with gas heat.
Date created: 2012-01-10
Stay away from carrier furnace nothing but problems.
Saint Paul, Minnesota
Date created: 2011-12-16
Infinity Weathermaker Carrier
Inducer blower replaced 3 times, igniter replaced once, condensate tube
replaced once, pressure switches replaced once, condensate trap plugged
once. Awaiting the heat exchanger(s) to fail. The Class Action Lawsuit
won't help, our unit is too old. You cannot expect any meaningful
warranty coverage from Carrier.
Maintenance cost has clearly exceeded the installation cost of the unit. Add in the down time and unreliable nature associated with the unit and I can't recommend to a friend. Living in very cold Minnesota if it fails at -20 while we are on a trip we loose the plumbing, very expensive proposition.
If you attempt to reduce the cost of maintenance and do it yourself you can't because the parts cannot be purchased except by a Carrier dealer, proprietary not good IMHO.
I take blame for NOT researching the different brands and picking out the best for me. Back in 1994 there simply not many sources like this Blog for research AND not many efficent furnaces to pick from.
Do yourself a favor and consider ALL aspects of buying, maintaining, using, paying for a furnace. Carrier might be your choice, just make sure to minimize surprises post installation.
Date created: 2011-10-29
Top of the line carrier installed in new home. Have had 18 services
calls on this furnace since installed. I have used 3 different
contractors. Furnace circuit board burned up last night after service
people left. No heat for 3 days will they get the part.
Dollar Bay, MI
Date created: 2011-08-13
Leaks water, has rusted inside. Poor customer service.
Date created: 2009-11-25
Installed a 58 mvp 2 stage variable speed in my home 14 years ago. this
furnace has been maintenance free ever since. the only part I have put
on it is a new drain tube. furnace is the quietest I have ever heard,
and runs on low stage the majority of the time
Date created: 2009-11-25
As a dealer I installed a 58 mvp variable speed 2 stage in my own
home.furnace has been maintenance free other than replacing a 12 dollar
drain tube. furnace runs on low fire majority of time,even has original
hot surface ignitor.
Date created: 2007-02-24
We purchased our WeatherMaker Model 58MVP with our home in 2000. In 1997, the previous owner purchased it as a replacement for a Trane heat pump system installed when the home was built in 1993. She claimed the house never felt warm in the winter before she bought the Carrier unit. We are nearing the end of our sixth heating season and we've had no problems or expense with the system other than air filters. For added peace of mind, the previous owner bought the extended warranty which transferred to us -- but it looks like that's one that will never be used! A great product that will be replaced next time by another Carrier product!
The 58MVP is available in different models which vary in efficiency and capacity.