Consumer Reviews of Bryant furnaces
Read more about Bryant furnaces
Reviews by Series
- 340AAV (5 reviews)
- 925TA Preferred (3 reviews)
- 987M Evolution (6 reviews)
- Evolution 80v (5 reviews)
- Evolution Plus 90i (24 reviews)
- Evolution Plus 95s (7 reviews)
- Legacy (3 reviews)
- Legacy 80 (1 review)
- Legacy Plus 90 (8 reviews)
- Preferred Plus 90t (3 reviews)
- Preferred Plus 90x (1 review)
Date created: 2011-03-15
Name: Jay Martin
Location: Kansas City, Kansas
"If They Still Make Them Like They Used To..."
I have a home built in 1960, never a real problem with the old Bryant, just the occasional pilot light going out. I e-mailed Bryant on their easy-to-use website the model number, and yep, made in 1960! The thing has performed great, I've had it for over 10 years. I'm replacing it this week, just for peace of mind (I've had multiple CO detectors in the home in case the heat exchanger went). Gas bills? Mine maxed out at $150 here in the coldest Kansas City winters.
Date created: 2011-03-08
Name: Robert Drahnak
Location: Pittsburgh, PA
"I would think twice before you buy Bryantt"
My Bryant furnace is only 3 years old. I have had my BRYANT furnace looked at 14 times already. The last repair for the furnace was a complete circuit board replacement. I have call the Bryant office and told them about my ongoing problems with the furnace but they tell me that they have fixed it this time. I live in a brand new development and I have talked to other home owner that have Bryant furnaces. They all stated that they are very unhappy with the product and all the furnaces have needed repairs. Within the first couple of years of operation. I have asked the BRYANT representative to do the right thing and replace my furnace with another unit because this one is defiantly a lemon. Unfortunately they have not excepted responsibility for make a bad product. The only thing I can do at this time is make sure I post my story everywhere I can to make sure I inform as many people that I can. On how poor the BRYANT produce are and direct them to look at other manufacture for they're heating and cooling needs. I wish someone would have told me before I bought one!
Date created: 2011-03-08
Name: Bruce Augusta
Location: Chester N.H.
"Furnace or installation doesn"t matter it became my problem"
My 90 plus Bryant furnace gave me headaches from day one as it was always breaking down it seemed at the start of every heating season. Recently replaced this unit because of a crack in the heat exchanger,which was found by a propane gas technician. This crack caused a high level of carbon monoxide to be emitted into my home,therefore the technician red tagged the furnace and I was forced vacate the premises and replace my furnace immediately,as there was no back up heat source in my home. After 12 years of high maintenance costs,I was informed that the furnace was installed incorrectly.It seems as though the intake air line was reversed and the furnace was always starving for air. I can"t believe this was never detected before considering the amount of times this unit was serviced. I purchased an American Standard furnace because the supposedly dependable Bryant was not very dependable.
Date created: 2011-02-25
Name: J Mich
Location: s elgin Il
"Dont buy a bryant"
Out home was built in 1978 and the original furnace lasted almost 28 years with little or no problem. we had the new supposedly more energy efficient and "better" furnace (Bryant) installed in 2006 and have had to have numerous service calls the latest to replace the blower ($475) It is very poor quality and I can only think the technician got a good markup. We are very disatisfied and would definately NEVER recommend this brand!!
Date created: 2011-02-20
Name: E. Kulish
Location: Beecher, Il. 60401
"Furnace is defective. Received NO response"
I have written to both the Customer Service Dept. and to Mr. Cook in Indianapolis as well as having completed this form before. To date have not had a response. The Inducer motor is defective. We built our new home in July of 2005 and requested Bryant. I believe this should be covered by your warranty, however, I cannot receive any response to my numerous correspondence. If I do not hear shortly, I will take this up with the Chicago Tribune's Problem Solver, which will publish the fact that Bryant does NOT reply to customer's correspondence. I will also contact our Atty General and inform them. Hope to hear from someone. Bryant needs some public/customer relations expertise.
Date created: 2011-02-13
Name: steeler dude
"Bryant furnaces suck"
Had Bryant 95% (bs) 353BAV060100 2 stage furnace installed 6/28/2010. It routinely overheats and shuts off w/o reaching set temperature. The limiter that shuts off the furnace has twice failed to reset resulting in no heat and two service calls. The first tech banged the limiter on the floor to free the sticking part. Real high tech fix! We lost electricity due to storm and temperature dropped to 58 deg. It took 12+ hours to recover to 73 deg. after power was restored because the unit shut off every ten minutes. When it is running "properly" the airflow is so low it does not wasrm the more distant rooms. All the energy is being used to heat ductwork that cools because of excessive cycling. I'm told the blowers rate of airflow cannot be adjusted. Now I'm waiting for a Bryant representative. I'm sure he's got a well rehersed spiel as to why it's not the company's fault they produce a product that doesn't heat a house worth a damn. I've already heard the excuse that government regulations cause the problem.
Date created: 2011-02-09
Name: Lawrence Kesteloot
Location: Algonac, MI
"Byrant Multi Stage furnace"
I have purchased a Bryant heating and cooling system. I have had nothing but high quality performance along with service. It has been 6 years now and this system is a work horse. I am completly comfortable with my two stage furnace all winter long, and my two speed AC unit is incredible. I had nothing but terrific customer service from my sales call to the last clean and check. Most of you don't realize that 90 plus furnaces need a clean and check every year, if this doesn't happen, it can lead to heat exchangers issues early on. Maintenance is the key with the new wave furnaces, you need a contractor that installs it correctly and manages the system properly. Take extra time when choosing a contractor. Any high end furnace will work terrific, but if you ignore the quality and follow of a the contractor and choose to get complacent with you maintenance, then you will be setting yourself up for some high service bills. Really be extra, extra careful in choosing the contractor. NATE Certified, Esco Certified, BPI Certified, 24 hour 7 Day a week service, A+ Better Business Bureau Rating.
Date created: 2011-01-31
Name: Andrew leBoeuf
Had a Bryant high efficiency furnace install Dec of 2009. The original furnace was a Bryant that had lasted in my home for 22 years, with one blower replacement and the usual furnace cleanings. Have now had the new furnace for over two years and have had no problems. On the coldest days were are comfortable and have saved money on gas also. I will look at Bryant again when its needed.
Date created: 2011-01-20
Location: New Richmond, WI, USA
We installed this furnace in October 2010 along with AC and air exchanger, total sytem changeout. Anderson Heating,Houlton WI, did the work. They did a great job and we are very pleased with the performance of the furnace. Of course we haven't been able to use the AC. The furnace is quiet and are utility bills have been reduced. With the furnace and air exchanger being controlled thru the Evolution thermostat our humidity levels are now in check. I would recommend this product to anyone.
Date created: 2011-01-11
Location: St Catharines Canada
First mistake was buying a Bryant furnace as it has been nothing but a joke since new and is now just 5 years old, Model 340 M.A.V and is included in the models with bad heat exchangers and it appears Carrier just ignores this problem ,maybe it will take a death to ignite some action. It has at times sounded on ignition like a 747 going down the runway preparing for take-off. at other ignition times no noise at all other then normal sound. Two service technicians have checked it out plus the installer and the same old crap, one lowered the manifold gas pressure and the next raised it back up to print specs as he said that was a no-no.I will never buy another Bryant product,once stung is lesson enough.If anyone has this same problem i would appreciate the solution ,before i scrap this piece of junk.
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