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Consumer Reviews of Bryant furnaces

Popularity:
#47  of 93 brands of furnaces
38% of customers recommend
3 of 5 stars 192 reviews

  • Very Satisfied
    66
  • Somewhat Satisfied
    8
  • Neutral
    2
  • Somewhat Unsatisfied
    10
  • Very Unsatisfied
    106
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Date created: 2007-03-29 Name: L Reeder
Location: Middletown, OH
Years owned: 8

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
Have owned a Bryant 355 for 8 years now. Other then changing filters Have never had the front door off. My only regret is buying a 10 year Parts & Labor warranty which I will never use. I hope it breaks soon.

Date created: 2007-03-10 Name: S. Polizzi
Location: Northern Illinois
Years owned: 2

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
Upgraded from 40 year old furnace to 80% efficient. Absolutely no cost savings per therm used. Comfort level questionable. Also affects the AC which now is causing too much moisture in basement, and a mildew problem.
Date created: 2007-01-20 Name: M, Strain
Location: British
Years owned: 13

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
Problems from the get go with moisture/condensation/corrosion. Had to replace the board after 5 yrs. Recently stopped working and repair man said it was to corroded/rusted to fix and I need a new furnace. Have had a few quotes and have been told by some that it is the installation that caused the problem. I don't know if this is true or not. It was installed by a Bryant approved distributor. I have written to Bryant as I expected the furnace to last at least 20 yrs and asked if they would give me a credit towards a new Bryant. I have not had a reply (not that I really expected one). Do they really think word of mouth (good or bad) doesn't count?
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