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Consumer Reviews of Bryant furnaces

Popularity:
#39  of 89 brands of furnaces

43% of customers recommend
3 of 5 stars 160 reviews

  • Very Satisfied
    62
  • Somewhat Satisfied
    8
  • Neutral
    2
  • Somewhat Unsatisfied
    7
  • Very Unsatisfied
    81

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Date created: 2007-09-18 Name: Sam
Location: Buffalo
Years owned: 12

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
I own a Bryant 80% Gas Furnace with peizo-electric ignitor. It's in service a a rental property. The only service call in 14 years, was to have a serviceman wire-brush the ignitor. Other than that its run perfectly. I also own a Heil 80% Furnace which needed a $400 gas valve after 5 years. I realize that Heil and Bryant are made by Carrier, but I consider the Bryant to be superior. I am skeptical of Heil, and they have a dubious reputation amongst installers.



Date created: 2007-03-29 Name: L Reeder
Location: Middletown, OH
Years owned: 8

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
Have owned a Bryant 355 for 8 years now. Other then changing filters Have never had the front door off. My only regret is buying a 10 year Parts & Labor warranty which I will never use. I hope it breaks soon.


Date created: 2007-03-10 Name: S. Polizzi
Location: Northern Illinois
Years owned: 2

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
Upgraded from 40 year old furnace to 80% efficient. Absolutely no cost savings per therm used. Comfort level questionable. Also affects the AC which now is causing too much moisture in basement, and a mildew problem.


Date created: 2007-01-20 Name: M, Strain
Location: British
Years owned: 13

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
Problems from the get go with moisture/condensation/corrosion. Had to replace the board after 5 yrs. Recently stopped working and repair man said it was to corroded/rusted to fix and I need a new furnace. Have had a few quotes and have been told by some that it is the installation that caused the problem. I don't know if this is true or not. It was installed by a Bryant approved distributor. I have written to Bryant as I expected the furnace to last at least 20 yrs and asked if they would give me a credit towards a new Bryant. I have not had a reply (not that I really expected one). Do they really think word of mouth (good or bad) doesn't count?

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