Date created: 2017-11-02
I had this furnace installed January 2, 2014 at cost of $3,455. On April
28, 2014 discovered water leaking from furnace. Hose connecting to
collector box was leaking. On January 29, 2016 found more water leaking. Attributed to leaking plug in collector box resulting in vestibule plate badly rusted and corroded. On February 10, 2017 we had no heat. Attributed to plugged drain. On October 30, 2017 we had no heat and, once again, attributed to plugged drain. I have lost total confidence in this furnace and would not recommend Armstrong to anyone.
Date created: 2016-05-16
Had a brand new Armstrong gas furnace installed when I bought this 1972
tri-level 1100 square foot house - March 1997. Maintained with twice yearly checks
before heating/cooling seasons. April, air filter changed 2-3 times per year. Had
two problems with that, one minor. 12/2011, it quit working. Part broken and
no longer made. Got a new furnace, another Armstrong (dumb move?!). Now it
is 5/2016 so it's 4 1/2 years old, quit working over a cold spring weekend.
Need a new pressure switch or sensor, the guy is here right now. Obviously
I am not buying a brand new furnace, but I have absolutely no faith in
this brand. Would never buy one again, nor recommend it to anyone.
Again, for the record, well maintained (did switch companies for maintenance
due to ownership change) with biannual checks and more than recommended
filter changes (allergies). Pretty disgusted.
Date created: 2012-04-19
Contractor is everything Don't blame the equipment for a poor install
We are a contractor based just outside Milwaukee and have been in
business 55 years. We have carried Armstrong products for 16 years. As I
read through most of the reviews here there are a couple of things I
would like to touch on here. I noticed a fair amount of reviews have
ties to a blower motor problem and a builder. I would like people to be
aware that a lot of builders chose their contractor simply based on one
thing, and that is price. a failed blower motor to me is a sign of a
couple of things. First, an undersized or poor filter choice. Remember
the best filter for your air quality is not the best for equipment. If
you want better air quality go to an electronic or 4" pleated. The super
pleated 1" are terrible for equipment. Second, an undersized duct
system. to figure out if either of these are a problem a simple static
pressure test will tell that.Third there is a blower setting on the
furnace, if your contractor does not make sure to set this up as
required with the air conditioner it can also cause problems. The
cheapest contractor is usually cheapest because he cuts corners. I also
noticed someone say their heat exchanger rusted out in 9 years, I find
this hard to believe as every heat exchanger that Armstrong produced
since 1986 as far as I know is stainless steel. As for the person who
stated their second floor doesn't heat and the furnace is super loud, I
can bet you that there is a distribution problem and this is not the
fault of the furnace. Both issue you have stated about this lean me
toward that. You could put any furnace you want in there but until the
distribution system is fixed the problem will always exist. I will say
that there has been some pressure switch issues with the new 33" tall
models as one contractor noted, however when redesigning the furnaces
for new government regulation all companies have had some bugs to work
out. Also as another contractor pointed out this equipment is made in a
factory and there is some error on any product produced in any factory.
I have installed other equipment and it works fine, but I just have
fewer issues with the Armstrong. It all comes down to the Installer. Is
that $500 you save now worth the higher energy bills(and yes if not
installed properly a furnace will cost more money to operate), constant
failure of equipment, thousands in repairs, and the sacrificed comfort
you get with a poor install, well, that is for you to determine.
Date created: 2011-08-31
I am a Hvac Contractor
I am a Hvac Contractor. This business (family owned)has been in
business since 1956. I have been installing high efficiency furnaces since the
80's. In the 80's and 90's I used to do warranty work for about 10
manufactures on tanks and boilers and furnaces. Number one rule 97% of
all problems are installation. Second rule is that out of 100 units
built 2 will fail. No manufacture builds a unit that wouldn't heat your
home but thousands of contractors out there can screw it up with out
the training or knowledge. Yes 40 years ago units were simple, but I
have found that the furnaces are more dependable now. But I sell
Armstrong furnaces (99% are the 95% models) and I recommend these and
promote them because of their dependability. I get my business from
referrals and happy comfortable customer not the fact I sell Armstrong but
because of the way they are built which helps my reputation. Did your
service person check everything, gas pressure, manifold pressure, temperature
rise, grounding, clock the unit to make sure it was proper. I have gone
to check units that homeowners were unhappy with a product only to find
that it was not installed or set up properly. There are to many out
there just slapping these units in. One common problem on a condensing
install is there is not enough slope on a side wall exhaust and no
support so water will collect in the low spot and the unit will shut
down if the pressure switch will not stay closed and turning the power
switch off and on is not a repair. Blower motors burning out, are the
ducts big enough? Was the unit over sized? If you had an old furnace
that was 100.000 Btu's (at 60% efficiency) you don't put in a 100,000 high efficiency furnace you would put in a 60,000 btu at 95% the old 100,000 gave you
60,000 btu's of heat the 60,000 hi-efficiency would give 57,000 btu's of heat.
So if you put in 100,000 new furnace it would del 30% more air so
chances are the static pressure is too high and the motor would work
too hard to try to get the volume of air to the outlets. There are lots
of reasons homeowners would be unhappy and these are just a couple
possibilities. Sorry for being so long winded but anybody wanting to
check out a product google class action lawsuits (and the product type -
e.g. runners, desk or whatever they are checking out) I really hope
customers go with the contractor they are comfortable with, and if your
gut tells you something, listen to it. Hope all are comfortable and
happy from now on. Cheers!
Other Enhanced 95 Reviews
An Armstrong Enhanced 95 furnace owner writes to justanswer.com because his blower motor won't turn on. After interviewing the customer, the HVAC contractor that assists the owner believes that insects have entered a drainage pipe, so the problem appears to be not a malfunction of the furnace but a maintenance issue.
A potential furnace customer asks for a comparison between the Armstrong Enhanced 95 and the Rheem Prestige Series Plus, as these are the models his builder is offering. All but one of the experts recommended the Rheem model, as this brand seems to be preferred for its quiet operation and reliability. In fact, at least one professional on this forum point to the Enhanced 95 as a particularly noisy unit. Several posters mention that Armstrong offers a good product, and opinions differ widely about which of these two options is superior.
Another Armstrong Enhanced 95 furnace owner asks for advice on diychatroom.com regarding the fact that his furnace will not stay lit. A contractor responds with a checklist to go over, and mentions that this model has had repeated problems with the heat exchanger in his experience.
The Enhanced 95 is available in different models which vary in efficiency and capacity.