Consumer Reviews of American Standard furnaces
Read more about American Standard furnaces
Reviews by Series
Date created: 2012-01-17
Name: C. Sun
Location: Monterey, CA
Years owned: 4
"Get the extended warranty"
Furnace works well as does the Acculean (Aprilaire) air cleaner that was installed at the same time. After 4 years the computer control board died and the replacement cost was over $500 plus the cost for the diagnostic trip by the tech and the second trip out to install the new controller. It was replaced under the 5-year parts warranty but we were still out the cost for the two service calls. It would have been a good idea to pay for the extended warranty with a part that when it dies will cost $800 to repair. With a 5-year warranty we may end up replacing the board another 2-3 times during the life of the furnace. The dealer that sold us the furnace and installed it turned out to be the one company in our area that provides the worst service after the sale.
Date created: 2011-12-10
Name: Frances Egerton
Location: Orangeville Ontario
Years owned: 7
"Never buy a Trane furnace"
I bought this unit between 7 and 8 years ago. And today is Friday December 10 2011 and my furnace died again for the 5th time -- the main board is gone. My first board went at the first year. I have had Trane rep. here and that did not fix the problem. So now here I am with no money for a new furnace and no heat. There motto is: "Nothing Stops a Trane" -- that's a lie. Don't ever buy a Trane.
Date created: 2011-05-31
Name: Honey Crosswhite
Location: marin county
Years owned: 2
"Freedom 95 now call Silver ZI"
Ordered Freedom 90, installed unit did not work, company upgraded to freedom 95 without charge but week wait for new unit. New unit difficult to install, expensive (almost 10k). Must have service yearly to maintain warranty ($100/yr). Now coldest weather in months and mother board zaps out. New part comes from L.A. parts distrib, wrong part. Wait 10 days new part. Still freezing, disabled and cold creates immobilizing pain. Still waiting. Know a good attorney?
Date created: 2011-05-29
Location: cary nc
Years owned: 5
"Very dissatified with american standard"
Have an american standard furnace. wow, what I could say about this. for some reason moisture & scum builds up in one of the pipes and then furnace or air conditioner will not work. have to suck out this mess periodically. I cannot believe anyone would build such a thing. I am not able to do this, and have to call repair man to come and it is costly. do not, I repeat, never buy american standard.
Date created: 2011-03-24
Location: Fair Lawn, New Jersey
"The Workhorse in the Basement"
This furnace has been in this house since it was built int he 1950s. My family first moved into this house in 1983, and it's been chugging along just fine since. Wow, it's been 28 years we've technically owned the furnace. We love how it does it's job. It keeps the house nice and warm and never breaks. It's even green, my favorite color! It's in an awkward spot in the middle of the basement, however. But we've been here for so long that we got used to it. Also, it scared the kids when they were younger. There was this giant dusty, fiery dragon in the basement! It hasn't broken. It just keeps working. I'd definitely recommend the brand American Standard to a friend. I don't think you can still get this model though. It is about 60 years old. I'm sure the gas heating technology has improved since then.
Date created: 2011-03-20
"The freedom 80"
I had this furnace for 7 years now and has done me well. It has never cause me any trouble and there has been no repairs. This furnace is a little noisy.
Date created: 2011-02-09
Name: Bill Evangelista
Location: EUCLID OHIO
"Noisy and loud."
I purchased Model# 4txcbo31bc3hcaa in 7/2010. The original exhaust motor burned out in 1 week. Then a second motor was installed and was loud as well as vibrating the furnace and duct work. It also was replaced and louder than the first two. I was told all of the motors are loud and vibrate. Now I can here it in my bedroom and feel the vibration on my bed. Is American Standard ever going to fix this problem? Untill this problem is solved,I will not speak well of American Standard.
Date created: 2011-02-07
Location: new orleans
All ways keep in mind that the unit is as good as the person repairing it. Just because joe mechanic says a part is bad does not necessarily mean it's bad, the tech needs to make money and secure his job, don't take everyone just on their word.
Date created: 2011-02-02
Name: Wilhelmina Cleveland
Location: Detroit Michigan
"I'm a very satified customer"
I wanted someone to be aware that my furnace was installed november 1964, and is still working well, I've only had minor problems with it over 46 years, each time I've had the local gas company come out they tell me that it's a good furnace, and the quality from back then was better than today, just wanted to give credit, where credit was due. I don't have the complaints that the others do, and had thought that I'd replace it with another american standard
Date created: 2011-01-08
Name: J. Insco
Location: Chicago, IL
"Beware of the 10 year, $ 700 warranty.."
Bought A.S. Model AUY 94% eff furnace in 2006. Installer I purchased from is no longer in biz and because I didn't read the fine print on back of the warranty, it became void after the 1'st year because I didn't know I had to have $115 annual, A.S. approved service (cleaning, etc) done. I just had my 2nd service call on this condensing furnace because it was making fan/water noise and found that the little plastic receptor was clogged w/dirt and was causing the inducer fan-motor bearings to fail. My old standard furnace that came when I bought the house (non-condensing, 80% eff.) lasted 30 years ('76 to 2006) when I made the mistake of purchasing A.S. Besides the bill I just paid for $157.80 to have the service man come out and clean the little plastic box(and dirty my bathroom sink), I'm was told that I need to replace the Inducer fan/motor at an additional cost $460.72 (not covered under warranty because I didn't have proper annual service, for a total of $618.22. I can then purchase the service contract for 2 years for an additional $340. It seems apparent, now, that this American Standard furnace was built to be serviced, not to last. The parts I saw the serviceman clean (sort of) and put back could have been off of a toy EasyBake oven. I'm too old to ever have the opportunity to purchase another replacement furnace, but if choose to gamble and buy American Standard or Trane, don't say you weren't warned. Or at least read all of the fine print and know how much it's going to cost you over the life of the system, before you decide to spend the money. In this 6th year of ownership with this furnace, after making the repairs and signing the service contract, I'll have over $1,400 invested in keeping it running. And to all of those who choose the new American Standard furnace because the old one lasted so long, think carefully and know that you will NOT be getting the same quality furnace that you once had.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.