Viessmann Vitodens 200-W Boiler
Updated: Nov 3, 2018Write a review
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Overview of the Vitodens 200-W
The Viessmann Vitodens 200-W is a gas-fired, wall-mounted condensing boiler with an efficiency of up to 95% AFUE. The Vitodens 200-W was name an Energy Star Most Efficient 2016 product. The unit features a compact, lightweight design and, according to the manufacturer, is quieter than most refrigerators. It has an Inox-Radial stainless steel heat exchanger and provides low-emission combustion for environmentally friendly operation. The Vitodens 200-W features an intuitive control that manages the entire heating system, with a high-contrast, monochrome display that is easy to read in poor lighting conditions.
Date created: 2018-11-03
Name: C. Mark
Location: Osterville, MA
"Viessmann is junk"
This boiler was installed 6 years ago and has never functioned correctly. Every few days we have no hot water in the morning and I have to go to the basement and re-start it. Now every morning I go down to the basement as soon as I wake up to make sure that it is running and does not have to be re-activated. In the winter, if the temperature is below freezing, we cannot get the house above 50 degrees. I called the regional representative and he was not helpful at all. The alleged service person has added pumps to the system, but nothing works. Stay away from Viessman.
Date created: 2017-10-24
Location: Owen Sound, Ontario, Canada
"Another failed module"
I have sold viesmann boilers for many years and they have always been top of the line which are also more expensive than other boiler manufacturers. To my surprise they have produced poor quality for their electronics. Last year I had a main controller go on the vitodens 200 first thing the tech asked is there moisture on the gas valve or on the controller. There has been no signs of moisture so he states must be a power surge. Nothing else in the home failed by a power surge. The fix was to put a new circuit board in and coding plug this is when I learn there is only two year warranty on boiler parts which is 2 years 6 months old. So I am the person to give the bad news to home owner of the huge cost to repair. Now a year later I just had another client who has identical boiler and approximately same age ( now it is 3year 6 month old) once again tech at viesmann says is there any moisture on gas valve or circuit board and I say no there is nothing. Says it must be power surge and once again nothing else in home is effected Tech then states it's an easy fix you need a new board. Easy fix ! I know now the cost and again I have to inform my client the news. With two units doing the identical problem this is not a one off problem. I have written to sales rep to discuss my dissatisfaction with their product. No reply. Shame on viesmann for putting on the market an inferior product which we have paid too much for. Don't be fooled by Viesmann's idea of now offering 5 year warranty on their boilers now. They dragged their feet for two years. They are one of the last manufactures to offer this. Other boiler manufacturers has offered 5 years on parts for two years now. I hope more people voice their concerns about the vitodens so maybe viesmann starts to stand behind their product. Looking forward to the trade show in March to speak directly to the Viesmann Brass.
Date created: 2017-04-26
Name: Gordon Briggs
Location: Edmonton, Alberta, Canada
Wish I would have read some of the reviews. Less than a year and need to replace flame sensor and igniter which is apparently not unusual and will only cost $1540.00. Repair tech needs your manual so they can read how to repair the unit. Suppliers talk about how Viessman is the best, the other brands could not be worse. Spend $6000.00 to buy and then $1500.00- $2000.00 per year and they call it efficient!!!
Date created: 2017-01-09
Name: Patrick McKnight
Location: London Ontario
"Viessmann is garbage"
I am a contractor for Viessmann out of London Ontario. I can without a doubt say that Viessmann is by far the worst brand of boiler going. When they break they are the most expensive and the hardest to troubleshoot costing the customer a fortune not only to replace the failed parts but to diagnose the problem. I am currently on site and have been waiting for a return call from tech support for over 2 hours now. The customer will be billed $89.00 an hour for the delayed call back as always.
Date created: 2016-11-30
Location: Boston Area, MA
"Viessmann does not stand by their product"
Main control board failed in a residential clean environment after only 3 years and Viessmann would not stand behind it. Granted the warranty at the time of install (2013) was only 2 years but new ones (2016) are now 5 years. If this was really a top product then the manufacturer would stand behind it when an occasional failure happens to maintain its reputation and customer satisfaction. Take my $1600 lesson into consideration when making your choice.
Date created: 2016-08-30
Name: Zac McCormick
Location: Nelson, BC, Canada
"A reliable workhorse"
We've had our boiler for over 10 years now and it has never had a single parts failure, which is surprising as it isn't piped in the most ideal fashion (either primary-secondary or low-loss header). It's just piped in series running in slab heating (with a basic, fairly primitive mixing arrangement) in the basement and panel radiators on the main & second floors. I do open up the combustion chamber every other year and give the heat exchanger a good scrub down with citri solv and water. It even saved our house from tipping over when we had to get it jacked up to replace the crumbling foundation. We left the boiler & related piping connected to a sheet of plywood hanging from the main floor joists and one of the temporary supports gave way while the house was being lowered back into place but was stopped by the boiler getting jammed between the central beam and the floor joists. It survived with a bit of frame bending and fired right back up like nothing happened once the broken piping was repaired! I'll definitely be upgrading to a new Vitodens when this one finally gives up the ghost which might be later than sooner.
Date created: 2015-10-12
Location: Fredericksburg, VA
"Solid Viessmann Vitodens 200-W Boiler"
I've owned this boiler for about 6 years now without any issues thus far. It is a solid no hassle unit that has needed little work over the years. I am still utilizing the same radiators that came with it as well. The only thing that I didn't like so far was that it was a little bit pricey. Although with the money I am saving on my heating compared with the old unit, and with no maintenance, I am probably saving money at this point. If I ever had to replace the unit again, I would strongly consider a similar one, if not the same unit. We can have some pretty cold winters here in Virginia, and this unit has really stood up to the test so far. I have recommended the unit to a couple of friends of mine. I do recommended having it installed professionally as it is a bit difficult to install.
Date created: 2015-02-15
Name: Terri Groh
Location: Ontario, Canada
"Really unreliable, breaking down over and over again"
We have had this unit for 10 years now and it is always breaking down with high costs to repair - generally between $700 and $2000 each time. Also, there is never anyone trained to service it so this adds to the time and cost. And the parts for repair take literally weeks to be delivered (the last time it was 14 days in March - imagine not being able to shower or wash clothes for 14 days in March). I am extremely unhappy with this unit. Any savings from heating your house this way is taken up by repair costs and being inconvenienced for such long times. Do not buy this brand of tankless water heater. It has once again broken down on the coldest day of the year, -23 C. Oh, the stress it causes.
Date created: 2014-12-08
Location: Boston, MA
We have a boiler with a Viessmann indirect hot water tank. It had a leaking air valve and no parts were available. We fixed that and the next day we had no heat. The hot water works fine but there is no neat. The techs are clueless, the distributor and factory are useless. No heat for 5 days in December in Northern Massachusetts. It's supposed to be the best...not!
Date created: 2014-12-07
Location: United States
"Avoid, avoid, avoid, avoid"
Before you go out rushing to buy a Veissmann, be sure to know that repairs on this unit are so expensive that you may be better off buying a new unit at the time of repair. I've had this unit for 6 years and the recent repair for a fan replacement cost me $1700. The repair man tells me that I cannot just buy the fan unit, but I need to purchase the entire combustion unit. I am buying a new domestic unit and throwing the Veissmann into the garbage.
Date created: 2014-11-21
Name: James S
Location: Toronto, Ontario
"Avoid Viessman boilers"
Installed in 2009 and repaired every year, sometimes three or four times a year, through 2014. It drives both heating and domestic hot water, in theory. But we are ready to trash this piece of garbage. The sensors fail. It leaks. The inlet air clogs with snow. It cannot produce enough water for a high volume shower. Take the high efficiency and shove it! The whole stupid idea of on-demand water is farcical. Toronto contractors are too stupid to install it or troubleshoot it. We've had trained technicians with 20 years experience scratch their balls all day long staring at the unit, charging $100 per hour to vacuum the dust off. The error codes require a degree in mechanical engineering to comprehend. Buy something as simple as a potbelly stove because when you have problems with the electronics, you will be alone. This unit might be good for a studio apartment in Berlin, but not for a house in Canada.
Date created: 2014-02-23
Name: Joerg Klempnauer
Location: Vauxhall, Alberta
Hello, I am very unhappy with Viessmann (or the total lack of) the company's service. It is not tailored to the Canadian country, where a service technician is not just around every corner, but for us about 250km away. Don't buy Viessmann boilers.
Date created: 2014-01-24
Location: ontario, canada
"7 year and very happy"
In 2006 my local heating guy talked me into the Veissmann Vitodens 200. It was enormously expensive but he managed to convince me it was worth it. I live in Canada and our winter days are regularly -20 C. On top of it I have quite a large home, 4,000 sq ft, built in the 1940's with almost no insulation. The radiators are still the original ones. The first thing I noticed was my gas bill was cut almost exactly in half and has stayed that way for the past 7 years. This alone was unbelievable. The extra I paid for the boiler was paid off in 3 years. After 7 years the boiler has more than paid for itself. The other thing I noticed is the quality and evenness of heat. Just beautiful. I just had to have my first repair last week. I am pleased to say it was only a few hundred dollars, for a cracked insulating ring. I am embarrassed to say I did not get the furnace cleaned or maintained for 4 years. I travel a lot during the winter and the furnace is so quiet and problem-free that I just forgot. Yet, other than the cracked ring, not a single problem. I'm going to guess that most of the problems reported on here have to with the installers. This boiler is a tricky installation and you don't want to be the first boiler installed by someone who just finished taking the installation course. My neighbor, with a similar house to mine, went with Triangle Tube and has had nothing but problems.
Date created: 2013-12-07
Name: Paul Berger
"First the main circulation pump failed, then the radial fan motor and poor parts availability"
The main circulation pump failed the first year of operation and it took three days to get a replacement pump. Then six years late the combustion fan failed. Three days later and a $2,000.00 bill, the unit was back-up and running. Conclusion, in seven years the two most important and most costly components failed. These units are too fragile, too complicated, too difficult to get repair parts and too costly to be considered for my new building project.
Date created: 2013-06-17
Name: Ken eggleston
Location: Suffield, ct
Had this very expensive best boiler available for seven years. Contact faults replaced two times the $1,000.00 main board. Now not working with fault 14. Will not light. Can't get anyone to stand behind it. Do not buy one of these. Having it priced now to replace it with a new boiler.
Other Vitodens 200-W Reviews
Online comments regarding the Vitodens 200-W appear to be mostly positive. There are several posts on sites such as heatinghelp.com and diynot.com discussing the unit. Many of these posts are from homeowners asking for opinions on the 100-W and the 200-W, and it seems that more professionals prefer the 200-W, although both are referred to as good units.
In a comparison of the Vitodens 200-W and a similar Triangle Tube unit on heatinghelp.com, most members chose the Triangle Tube, although both were described as good units. In response to consumers on hvac-talk.com and doityourself.com thinking of installing Veissmann boilers, members stated that the Vitodens 200-W is an excellent unit.
Vitodens 200-W Warranty
The warranty for the Viessmann Vitodens 200-W boiler is comprised of the following:
- 2-year limited warranty on standard equipment
- Limited lifetime warranty on the pressure vessel of the boiler, prorated after the 10th year
The warranty does not cover labor or shipping costs.