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Consumer Reviews of Utica boilers

#51  of 69 brands of boilers
25% of customers recommend
2 of 5 stars 98 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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  • MGB (10 reviews)

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Date created: 2009-03-20 Name: UTICA BOILERS
Years owned: 17

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

I put this ThermoTron unit in to replace a relic. This unit ran perfect for 3 years with out any service or adjustments. Plenty of heat and hot water.

Date created: 2008-11-01 Name: PND
Location: Newton, MA

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

"Real Eatate Developer"
I'm a Real Estate Developer and have used Utica boilers for years on all my projects. I have never had a problem with them, they are reliable, efficient and cost effective.
Date created: 2008-02-09 Name: Bob Gagnon
Location: Lowell, MA
Years owned: 10

Satisfaction Rating:
5 of 5 stars Very Satisfied

I am a plumbing and heating contractor and I have used Utica exclusivly for decades. I have had so few problems over the years that I now give a 5 year warranty on all boiler installs. I have had two boilers that needed replacement over that whole time because they were leaking, and they got me a new boiler that day! They still make boilers to last-old school quality. I WILL NOT INSTALL ANY BOILER EXCEPT UTICA. Every time I have had to call Utica over the years, I got through right away, and had my question answered or problem resolved immediatly. Many people choose the low bid, but piping a boiler wrong will cause banging pipes, high fuel bills and premature boiler failure, I see it all the time. I have serviced and installed other boilers but Utica stands head and shoulders above the rest. For more info go to my website at Thanks, Bob Gagnon
Date created: 2008-01-18 Name: Martin Hayden
Location: Fitchburg, Massachusettes

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

I am a contractor in Massachusettes, I had the missfortune of doing a warrenty replacement of a UTICA steam boiler this company is the worst company I have ever delt with, I have called their rep eight (8) times since November 12,2007 it is now Jan 18,2008 and I have still not received a response. I WILL NEVER RECOMMEND OR INSTALL A UTICA BOILER AGAIN
Date created: 2006-08-20 Years owned: 1

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

THIS BOILER WAS INSTALLED WRONG by a contractor and he never came back to clean or check is installation the efficiency of this boiler is very bad the way it is presently working I have contacted two other heating contractors one wan'ts 1,800.00 to change piping and will not gaurantte it would help. The other contractor said he does not want to get involved.
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