Consumer Reviews of Triangle Tube boilers
Read more about Triangle Tube boilers
Reviews by Series
Date created: 2015-05-01
Name: W. Ilsley
Location: Catskill, NY
We replaced an old oil fired boiler, over 30 years old (which we were not having a problem with except the high cost of oil), with the new gas boiler in 2008. We were told there was a 10-year limited warranty. However, we have found the major parts that run the furnace are only guaranteed one year. The furnace was barely 6 years old and the blower motor went at a cost of $800. Four months later the control panel went at cost of another $800. Do not buy one of these units!
Date created: 2015-04-30
Location: Danielson, CT
Our home was built in 2006 with a PG Plus Triangle Tube combi boiler. We've had nothing but problems with it and the contractor went out of business. Now we found out there was a Consumer Safety Commission recall of this unit due to excessive carbon monoxide emissions into the home.
Date created: 2015-03-09
Location: Queens, Ny
"To expensive for such a short life span."
My husband was talked into getting this boiler from the sales person at Home depot. We paid over $5,000 for this boiler almost three years ago and it has broken down several times already. We were out of heat and hot two times last winter for over a week each times. With a newborn in the house we were forced to stay in a motel for the whole time. Our repair man finally traced the issue to the gas valve rectifier coil. He tried many times to track down this part but apparently this part is not stocked in most places. Finally he was able to locate it in Boston but it took a couple of days to arrive. So far this winter we haven't experienced any issues with our boiler but I still would not recommend this boiler to any one. This situation has proved two things that I have always thought 1) Never buy anything a sales person recommends 2) Never let your husband make any big purchases with out you.
Date created: 2015-01-19
Name: J. Yakel
Location: Schenectady, NY
The Triangle Tube boiler was sold to us in 2013 as a high efficiency boiler and replaced a 20-year-old converted oil/gas unit. Since installation, I have been tracking the daily water, gas and electric usage of the unit. While the Triangle Tube is slightly more efficient than our 20-year-old conversion unit with respect to gas usage, the Triangle Tube is significantly less efficient with electric usage, as it runs all the time. Overall electric usage from the unit, as measured on a monthly basis, has far exceeded the electric usage of the old unit and the stand-alone water tank it replaced. In addition, the unit shuts down an average of 2-3 times per week, error code e02, and requires manual restart. The heating company that installed it has made several cleaning/troubleshooting visits to the home, without success in resolving the issue. The Triangle Tube fails to start in all 4 seasons. This is most problematic over the course of the winter here in the northeast, as temperatures are well below 30 on a regular basis. I would not recommend anyone purchase this company's equipment. I have read similar problems reported by others, and no reliable, long term solutions appear to be found. Thus, I attribute this to poor design and manufacturing, and it's not worth the cost, time or frustration that one will receive with such a purchase.
Date created: 2014-12-15
Location: Denver, CO
"Simply pathetic, and extremely poor quality"
The moment we moved in to our new home with two Triangle Tube boilers we had problems. I have never seen such terrible boilers. Our contractor said they would cost around $15,000 each to replace, and they're relatively new boilers. He said they should last a long time but we have only had problems. It also seems that the repair companies love these boilers but many homeowners don't. Hmm...a shoddy manufacturer? I'm done. My husband will be very upset. When Momma is not happy no one is happy.
Date created: 2014-10-28
Name: Tim Lefebvre
Location: New Durham, NH
"Very disappointed with multiple internal leaks"
New construction in 2011. I must say that the plumber we used turned out to be a terrible example of the trade. He may have screwed up the glycol mixture, which could have resulted in the leaks. He also plumbed the radiant floor manifold backwards and made numerous other stupid mistakes. The Triangle Tube has had two sensor failures and an intermittent controller fault which shuts it down. So it has been unreliable. But now it is leaking glycol all over my floor and has to have all the internal gaskets replaced (not covered by the warranty).
Date created: 2014-10-27
Name: ellen kelly
Location: Barnegat, NJ
"Triangle Tube is terrible"
Triangle Tube is the homeowner's worst nightmare. A disaster awaits you with the changing of pipes, leaking pipes, bad wiring and water all over your house. And they get away with it. Shame on this company, in bed with builders who couldn't care less in South Jersey. Shame on the executives of this company, as well as the builders who cheat their clients.
Date created: 2014-10-01
Name: S. Berry
Location: Kalamazoo, MI
My Triangle Tube Prestige was installed in 2009 with a remodel. It has been a continual problem since installation. I have to call the installer 3-5 times year when I can't get the system to restart. I experience the same things as many of the other dissatisfied customers. I woke up again this morning to a cold house, no hot water as the unit has failed in the night. Its in the 40's here this morning! It's great trying to get ready for work in a cold house with no hot water! I never had to call a repairman in the 14 years with the previous boiler. And I agree that I have not seen any energy savings.
Date created: 2014-09-02
Name: Erik Chidester
Location: Belgeade, MT
"Triangle Tube is the most reliable condensing boiler I have installed."
In the last 20 years of installing and servicing boilers, I have found that the new Triangle Tube Prestige boiler and control is the easiest and most reliable. With their down fire and self-cleaning combustion chamber in most conditions is easy to service and maintain. I especially like the fact that most all of their units are wall mount. This allows for easy clean-up of the mechanical room floor and prevents damage to the unit when moisture is present. They continue to listen to their consumers on items that would improve their boiler. The wiring harness on the new Prestige is a huge improvement from earlier models. The LED interface is also a great feature for diagnostics and troubleshooting. Many times I can talk to the client/customer over the phone and know what needs to be addressed before I leave the shop. This is currently the boiler we install on 95% of projects and when we replace other cast iron boilers.
Date created: 2014-08-25
Location: Toronto, Ontario, Canada
"RE: Triangle Tube"
It could fail easily if not installed properly. My advice: read the manual after it is installed. Make sure the venting is correct. A simple mistake can cause you a lot of money in repair and labour. Get a reliable contractor to install it.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.