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Triangle Tube Prestige Trimax Excellence Boiler

#3 of 6 Triangle Tube Boilers

Updated: Dec 21, 2015

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Overview of the Prestige Trimax Excellence

The Triangle Tube Prestige Trimax Excellence is a high-efficiency condensing stainless steel wall-mounted gas boiler. The boiler is combined with a built-in "tank-in-tank" indirect fired water heater. The Prestige Trimax Excellence features quiet operation and an efficiency rating of 95% AFUE. A 14-gallon in-cabinet water heater gives the Excellence the highest water content in the industry and the ability to provide up to 180 gph of domestic hot water. The Prestige Trimax Excellence offers unparalleled resistance to corrosion and is impervious to chloride cracking.

Consumer Reviews of the Triangle Tube Prestige Trimax Excellence

  • Very Satisfied
    3
  • Somewhat Satisfied
    0
  • Neutral
    1
  • Somewhat Unsatisfied
    0
  • Very Unsatisfied
    5


Date created: 2015-12-21 Location: Las Vegas, Nevada

Satisfaction Rating:

5 of 5 stars

Review:
"A Boiler You Can Trust"
We have owned our boiler for two years now and we're very happy with it. Though we rent, we did choose and install this model specifically, based on customer reviews and our own research. It's been a dream to own so far. The best home appliances are the ones you never notice, that stay in the background and don't bother anyone. It's been like this with ours - nothing but two years of constant, reliable service. If there's anything I don't like about the thing, it's the price (which is a little spendy at about $5,000) and the profile, which is kind of oddly-shaped. It's hard to fit it into a traditional space with the squared-off edges. But those are small considerations. No, it's never had to be replaced or repaired, though since the warranty just wore off, I'd expect that soon. I'd absolutely recommend it to a friend who was in the market for one, though most folks might be happier with a traditional furnace instead.


Date created: 2015-11-05 Name: T.young.
Location: Canada

Satisfaction Rating:

1 of 5 stars

Review:
"Piece of junk"
This is the worst ten grand ever spent. Live in Canada, sort of really need heat. Every year there is something wrong with this system. Beyond disappointed. So violently upset by this.


Date created: 2015-03-27 Name: Bill Trabold
Location: Bellevue, WA

Satisfaction Rating:

1 of 5 stars

Review:
"Go elsewhere"
Bought this pricey boiler in 2012. It started leaking in February 2015. I called the original installer. No answer, never returned my phone calls. I had to call an outside service. They came out and charged me $590 but I couldn't fix the leak. They said Triangle would replace the outside tank but that's it. Estimate to fix it would run about $9,000, so back to square one. Looking to go to another system . Goodbye to Triangle forever.


Date created: 2014-07-01 Name: Arbrena and John Prestipino
Location: Albany, NY

Satisfaction Rating:

1 of 5 stars

Review:
"Contractor"
Purchased Triangle Prestige Excellence boiler. Sorry didn't go on line to review reviews. Most people have had a problem with their products. This unit died in the winter....woke up to a freezing house. The main computer component malfunctioned. Went to replace part...$500.00. Called company....rude personnel. Granted the 1 year warranty had expired...surprised about that...they do not stand by their product. A unit that has to heat your home should last. The last boiler lasted over 20 years with only minor repairs no where near costing $500.00..so much for saving on utility costs. I am sorry I replaced my previous boiler... Could have just had it fixed. But because it was very old, decided to get a more efficient boiler. Purchased this one because was wall mountable and did not need a separate hot water tank. However other reviews show they have constantly put money into this unit when reaching five or less years. I hope not. Will have to replace with another unit. Before purchasing something so costly and very much needed, please read all the reviews. Granted, today, it appears everything manufactured turns out to be junk. No longevity to any products. Cost a lot of money, however. Customer service everywhere stinks. The company don't even investigate complaints and improve on the product....BEWARE!


Date created: 2014-04-04 Name: Paul Speitel
Location: Lancaster, Pa

Satisfaction Rating:

5 of 5 stars

Review:
"Triangle Tube- Pestige Very reliable boiler"
I love the Triangle Tube Prestige Excellence boiler because of It's efficiency and ease of programing. Boiler has worked exactly the way my installer said it would. I'm so glad I bought this boiler. The savings & comfort have been great .


Date created: 2014-01-31 Name: Richard Parzoch
Location: Ellenville, NY

Satisfaction Rating:

1 of 5 stars

Review:
"Failed in less than 2 years + bad service"
I am very disappointed with the prestige excellence water boiler and the service. The boiler failed after less than 2 years of operation. I traced the problem to the gas valve rectifier coil. This part is not in stock anywhere and my customer is without heat for the last 4 days with outside temperatures in single digits F. I checked with Pex supply and Boston Heating and none of them had the part available. I ordered the part from Boston Supply last Friday and was told that the part would be here today. After calling them they couldn't tell me where the part is and offered to cancel the order. The customer is still without heat..


Date created: 2011-11-17 Location: Granada Hills, CA

Satisfaction Rating:

5 of 5 stars

Review:
"A relative helped me purchase our home's hot water boiler."
When I moved into my first home with a few of my family members (making it a family-oriented home), I was in tremendous need of having to sustain energy whenever possible. Often, when making significantly huge purchases on items that will affect your home's value, one tends to look for objects that can do more for a lesser price. Making up my mind that I would need assistance in terms of buying something that would help my home save energy, I was referred by a relative to The Triangle Tube's website. I purchased this boiler with a family member of mine about two years ago. I like that it can clean itself, and I have completely got used to this excellent factor. I dislike that compared to the overall aesthetic layout of my home's washing facilities, The Triangle Tube is very shiny and quite bulky. I have had no problems to date with my water boiler, as I have gotten used to a low-maintenance cleaning cycle as it cleans itself. I would definitely recommend The Triangle Tube to anyone I know!


Date created: 2011-11-08 Name: T. D'Albro
Location: Poughkeepsie, NY
Years owned: 2

Satisfaction Rating:

3 of 5 stars

Review:
"Boiler & Generator Don't Mix Well"
We experienced the same problem as recent reviewer. I have a new high tech generator. During the recent power outage, the heating feature of the boiler wouldn't work, although it was still providing hot water. The suggestion has been made to adjust the cycles on the generator (b&s 20 kW) to match the 60 hertz requirement of the boiler. The electrician will try that. But if it doesn't work, the boiler goes out the window! Just wondering if the previous reviewer with the same situation wants to share efforts to remedy the problem. UPDATE: Follow-up on previous "Unsatisfactory" review about the problem of running the boiler using a b & s standby generator. I was told by a Triangle Tube engineer that the frequency of the generator had to be set at 60 Hz for the boiler to work. My electrician came, adjusted the generator, and the boiler now runs on generator power. Will have to wait for a real test when the power goes out again for an extended period. In the meantime, I'll change my rating to "Neutral."


Date created: 2011-02-16 Name: Mike
Location: Bellingham, MA

Satisfaction Rating:

1 of 5 stars

Review:
"Shop against other options"
Installed Triangle Tube Prestige Excellance in home..what a title! Worked well first year. Unit stopped working in November. Columbia Gas of Massachusetts Guardian Care cancelled my membership after techs failed to find or fix problem. No training on high efficiency equiment. Installer fixed dhw thermostat. Now having repetitive noises while heat running that no one can figure out. I would not buy again or recommend this equipment.


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Other Prestige Trimax Excellence Reviews

A reviewer on terrylove.com complained of limited domestic hot water on very cold days. A heating professional responded that it is a common complaint of not just the Prestige Excellence but of all combination boilers/water heaters. Consumers on gardenweb.com say that there is plenty of heat and domestic hot water on the coldest days. There were a few comments about high chlorine levels and corrosion, but nobody seemed to have actually experienced it happening.

Prestige Trimax Excellence Warranty

Proof of annual maintenance is required for maximum warranty coverage. The warranty for the Triangle Tube Prestige Trimax Excellence is comprised of the following:

  • 10-year limited heat exchanger warranty
  • 2-year limited control and blower warranty
  • 1-year limited Prestige condensing boiler component parts warranty

 
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