Biasi Boilers

Pls pls avoid to buy Biasi UK boiler very very poor service, I buy Biasi boiler in October 2018 and December my boiler empty with water 1.5 I contact Biasi engineer he said to top up water till 1.5, after that every week this problem with my boiler we contact lots of time our engineers to shout out this problem but he comes 1 or two times in my home and he said the first time that the water leak in your radiator and he tight and he said problem shouted, but after one-week same problem we contact again and again he said I am on holiday he come in April second week and he open my one room brand new carpet and he said water is not leaking hear problems in your boiler so engineer order pray for boiler after 2 week part came to today 23 April 2019 he came my home to My house to fix my boiler but problem is not shouted engineer said again to my husband problem not in the boiler problem in your home so you want to open your carpet again we both new carpet in November 2019 my husband tell engineer this is my new carpet if is Not a problem in my home who is responsible for my new carpet because engineer open in April second week in my one room engineer said he is not responsible for this and he is gone he open my boiler cupboard but he not fix and he is leaving from my home so my husband contact Biasi company customer service said you do not contact me you contact engineer in privet so we not responsible for that you want contact Biasi you got contracts with Biasi not with an engineer but when I buy Biasi boiler that time engineer said you got any problem you contact me directly so we contact engineer I asking customer service forgot everything who shouted out my problem I have to 2 kids one is 4 and one 9 my bathroom cupboards he is not fixing he is open and he does not fix who is responsible for that customer service said engineer want to open excess so he opens it so I said ok he open it so he responsible to fix that time customer service said you contact privately now what can I do I am in 5 years grantees

My new house already had a Biasi Riva installed when I bought it. It worked fine for a couple of years, but then stopped. I had the repairman out multiple times and spent a lot of money repairing it (new circuit board and all kinds of other stuff). Hard to find someone that can service/repair a Biasi and the parts aren't readily available, they take months to come in. I would not buy or recommend a Biasi to anyone.

As per all the other reviews, this boiler is best avoided. Unlike more of the other reviewers, I did manage to get about 5 years relatively issue free heating from the Biasi ActiveA boiler I had, but once they start to get faults, then the best solution is to replace immediately. Don't waste time and money on repairmen and parts (in my case, about '200), simply replace with a quality boiler like ideal, Worcester or Valiant. Overall, a cheap boiler that will cost you more in the long run.

House renovation installed totally new heating system. Propane heated Biasi Model m135 30cm then converted to Natural Gas one year later when it became available in my area. Installer went out of business (no surprise) Nobody knows how to service them. Have had repair company here at least 4 times in the last 3 months and several times in it's short 4 year life. Need to replace with whole new system and I am not happy. Have had no hot water for 4 months (off and on) and the repair bills are breaking the bank. Do not buy this brand ever

We have had our combi biasi boiler for two years and had nothing but trouble with it. The company have very poor customer service now having to buy a new boiler please do not waste your money on buying this brand temperature drops 4-5 times a day no water no heating company offer no support despite extended warranty and guarantee.