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PEERLESS Pinnacle Boiler


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Read more about PEERLESS Boilers

Overview of the Pinnacle

Peerless offers in its Pinnacle Series both a gas- and oil-burning boiler. Offering a 95-percet AFUE, the gas burning unit is available in five models, using either natural or LP gas. The oil burning model is Energy Star-approved and has an AFUE of up to 92 percent.

The Pinnacle has two wall-mounted options and, according to the manufacturer, its compact, lightweight design was intended to ease installation in tight spots. This model also features a user-friendly control board equipped with outdoor reset control, advanced water temperature monitoring and an LED digital display of system settings.

A direct vent, a spark ignition, stainless steel construction, fully modulating burner and a metal mesh burner designed to reduce emissions are additional components of the Peerless Pinnacle.

Consumer Reviews of the PEERLESS Pinnacle

Compare to Other Peerless Boilers:
Popularity:
#3  of 3 Peerless Boilers
1 of 5 stars 37 reviews

  • Very Satisfied
    1
  • Somewhat Satisfied
    1
  • Neutral
    0
  • Somewhat Unsatisfied
    2
  • Very Unsatisfied
    33


Date created: 2015-03-23 Name: Susan D.
Location: New Hope, PA

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"My 10 year old boiler is shot!"
My home is 10 years old and after dumping $4,000 into repairs on this piece of garbage, I was just told my boiler is shot and needs to be replaced. The model # is P-104LPREV1 (not available above so I just picked the closest) and the rep told me they only last 10-15 years. I had this boiler serviced every year but it just keeps going out and left me without heat and hot water for more than 15 days this cold winter. I was living out of a bag and staying with friends. How can they get away with selling such an inferior product? After reading all these reviews, it looks like most everyone is very dissatisfied. I am more than happy to join a class action suit. Looks like a new boiler is going to cost me another $9,000. I am extremely frustrated.


Date created: 2014-11-09 Name: B. Mader
Location: Schofield, WI

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"PI-140"
Have problems with this boiler. The P1-140 is a piece of SH*T. This company sucks!


Date created: 2014-02-09 Name: Sean Votier
Location: Connecticut

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"I'm lucky I'm such a handy guy"
I replaced my scary old reliable 30 year old boiler in 2005 for $8000. The plumber didn't know what he was doing. I'm an embedded systems engineer and work on commercial boilers so I know my way around this kind of stuff. Flame would burn back through supply a/f tube. Very noisy and scary. Upgraded cpu, experimental burner assy, sensors over first two years. I've finally got the hang of it. Frequent cleanings, clean flame sensor, lot$ of gaskets. Adj air fuel by ear, manual specified %co no good. I generally get about 2 months between fiddles.


Date created: 2014-01-03 Name: N. McCarthy
Location: Schwenksville, PA

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Breaks once a year"
I bought this unit in the Fall of 2008 and have had to replace 2 control boards since then. Each time well over $1,000 to replace the boards. I would NOT recommend Peerless/Pinnacle equipment to anyone.


Date created: 2013-12-28 Name: Tom H
Location: Beaver Creek, CO

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Not worth the aggravation"
The system works great when its running. Problem is how unreliable it is because of the faulty circuitry . Am seriously considering a replacement, can't afford to risk freezing pipes in our Colorado home


Date created: 2013-12-03 Name: jim bitters
Location: lowell in

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"This Unit Almost Made One Winter"
This unit almost made one winter. Company is one of the worst I have ever had to deal with. They can't even give me the name of someone that is trained on these things. We have tried different HVAC people, they all come up with the same answer. I don't know but that will be two hundred plus parts. I offered the company to fly one of their reps here but had no takers. If the guy in New York that thinks it's the installer, give me the name of your guy. Maybe if fly him here.


Date created: 2013-10-16 Name: Z. Koos
Location: Duluth, MN

Satisfaction Rating:

4 of 5 stars Somewhat Satisfied

Review:
"Understanding of the Unit is Evolving"
Unit had been installed in 2005, I bought my home in 2007. Initially, it ran well. Chewed up the dungs valve swirl plate and noticed corrosion. Concrete inlet/outlet is a recommended fitting, but allows for combustion products to be sucked in and will foul the equipment. Use 3" diameter PVC pipe to extend exhaust a few feet. Combustion chamber must be cleaned, use a plastic credit card to run between the coils. Buy replacement burner gaskets, make sure the internal burner screws are very clean which allows the flame rectification circuit to operate properly. Keep flame rod and igniter rod clean with Scotch-Brite. Treat it well and it will keep you warm.


Date created: 2013-07-30 Name: Steve Schilder
Location: Spring Grove,il

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Terrible"
Don't ever buy one. Totally unreliable.


Date created: 2013-06-16 Name: Alex Provan
Location: Wolcott, NY

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"This Company and its Products are a JOKE"
New home constructed in 2004 and equipped with a Pinnacle boiler. Within 3 months, it failed and was rebuilt under warranty. Next year, it failed again and this time it was replaced with another Pinnacle. When it failed a year later it was replaced with a Purefire, which worked well for about two years, and then the cycle began again. The last repair bill a month ago was more than a third the cost of a new one. And, it has failed again! I am now replacing it with a different brand, but the reviews on them are not much better than the performance I've experienced with the Peerless Junk.


Date created: 2013-01-07 Name: Bill
Location: MA

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Worst ever!"
The Peerless Pinnacle gas fired boiler was going to be efficient. Professionally installed in 2003 October. Heated house that Winter. Broke down October 2004. Could find no heating company to perform repair. Peerless would not do anything to make get unit running, it was under warranty. Finally, removed it, installed an oil fired boiler (not Peerless) and this one has been perfect for 8 years with only routine cleaning. Very poor company. This cost me a lot due to re-installing and oil tank, the cost of the bigger gas line initially, etc. I will NEVER buy a Peerless boiler. If you like Peerless, I will sell you this $2,000 unit cheap. In MA. $500 takes it.


Date created: 2012-11-30 Name: Pete Raketic
Location: Valparaiso,Indiana

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Absolute junk"
This product is junk. I Was told by Peerless Tech support they have never encountered the problem I am having. But reading other reviews it is common. When the outside temp gets cold I have to replace the igniter 5-6 times a winter. We have replaced virtually everything on this unit and it's only 7 years old. The standard error we get is f09. I would participate in any action against Peerless to get this resolved.


Date created: 2012-03-26 Name: murry
Location: Toronto,Canada
Years owned: 8

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Piece of cra####"
Do not buy this brand. I got 1 year trouble-free then replaced all sensors, motherboard, harness and all wiring to control panel. Now constant f-09. Unable to take vacation for 6 years as pipes will freeze when I am away. No more this summer out this crap goes and in with a viessman. Will not buy another North American manufacturer of condensing boilers as they are mostly second rate obsolete technology with lazy r&d and sh#t service.


Date created: 2012-01-17 Name: tobin
Location: Lancaster PS
Years owned: 6

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"I HATE this thing"
Installed at the recommendation of hvac guy 6 years ago. It has gotten progressively worse every season - nothing but f09 error codes (flame sensor). The cover was taken off so many times in the first few years the screws are stripped. Every service call resulted in the same... hit the reset.. clean the sensor.. nothing ever goes wrong with these - right. This year the error codes were up to once a week then once a day.. You cannot reach the company other than by email - no response. Our hvac people (who suggested replacing all the sensors - done, then figured it's the control panel) got us the number for Quality Sales who is a company rep. They came out (almost a two hour drive each way, won't that be a nice bill). He said it just needed cleaning inside so he took it apart and also found a broken ceramic collar that was broken. Cleaned it, replace the collar and all was well for about 8 whole days!!! No f09 - until last night. I is now flashing about every 2 hours. I never thought I would sign up for something just so I could say something but very interesting to see so many posts with the same problem - guess there's a reason Peerless won't publish their phone number.


Date created: 2012-01-13 Name: Larissa Llewellyn
Location: Prompton, PA
Years owned: 6

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"DONT WASTE YOUR MONEY!!!!!"
We put this furnace in our house in 2006 since then we have had our plumbing/heating man at our house at least once a year. Gone without heat for a week in the middle of winter in NE Pennsylvania waiting for parts from manufactor. Blah! Always need to pull parts out and shop vac debris, the flap that stops things from going in fell apart and went through the fan and broke the fan a $700 part plus labor, replaced sensors, and this year a new power panel that runs it. And a high electric bill for running space heaters. Loved spending my day today going into the basement for over 3 hrs just to get the damn thing to light. Finally after hitting the re-fire button over 30 times I have heat now that the house is in the 50's in January. Don't buy this peerless boiler!!!! It was rated high eff. yeah maybe if it worked so now it will be one for hours just to get the temp back up. This is the last winter it will be in our home. In total we have spent over $1,500 in repair bills


Date created: 2012-01-03 Name: Leo
Location: Connecticut
Years owned: 6

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"F09 and no heat! JUNK"
Over the past 3 winters when it gets cold (under 30 degrees) my boiler shuts down with a f09 error. Am I the only one getting up 4-7 times a night to reset the boiler? If you have had this issue and fixed it can you share the resolution? This really sucks, we spent a lot of money on this boiler and it's Junk! I had to replace the blower/fan 2 years ago and that was a $600 bill!


Date created: 2011-12-29 Name: David Holland
Location: REDBANK no
Years owned: 10

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Junk"
I installed the unit 9 years ago, first 2 years the unit was fine. Every year after that I have replace flame sensor! Either that or cleaned it with a emery clothe. Unfortunately there is no customer support. I spoke with a support technician and was told if I was not licensed they would not talk to me. Bad product and worse customer service. Sooner or later I will have to junk the unit and go with a Weil which I probably should have done in the beginning. Junk don't buy it.


Date created: 2011-12-26 Name: Eric Larson
Location: Middletown NY
Years owned: 9

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"High Efficiency Boilers"
I am a heating contractor and I can tell you most problems with stainless steel modulating condensing boilers are that they are not installed properly. I have seen several installations with the piping done without a low loss header or primary secondary piping done and the wrong circulating pumps. These boilers work fine and are trouble free when they are properly installed.


Date created: 2011-12-23 Name: E. Els
Location: Cleveland, Ohio
Years owned: 6

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Flame detection faults"
The flame detector circuit is horrible. During the summer the flame detector will last 3 to 4 months, in the winter when you really need the unit, I have to replace the flame detector about every month. It is not only costly but very irritating to get into a cold shower. Does any one know a fix?


Date created: 2011-12-06 Name: Mad mom
Location: Chicago suburbs
Years owned: 7

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"CLASS ACTION LAWSUIT"
I have spent at least $2500 in repairs which is more $$ than I would have in extra gas if I had kept the old cast iron boiler it replaced during a remodeling six years ago. I have spent two winters with electric space heaters, in addition to pushing heat down from the forced- air attic unit that was only intended as supplemental heat for the second story addition. My kids and I have also become common visitors at the park district locker rooms where we shower for the past two years. We also have bathe “pioneer” style; boiling water on the stove… The Peerless representative came in and said that my floors had a leak, so I spent months trying to find someone who can detect the underground leak, and getting quotes to for a new furnace or baseboard heat. (Not to mention mentally preparing to tear my home apart). After spending another $500, I found there is no leak, and the problem is just the boiler. The boiler is trashed, and the Peerless Representative tells me the new boilers are far better. Is he kidding? Fool me once… I am now looking into a Triangle Tube vertical boiler, where the design helps the scale to be washed out by the condensate. Still researching.


Date created: 2011-12-06 Name: R. A. Rizzo
Location: Iron River, MI
Years owned: 7

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Pinnacle P140"
Traded a low efficiency low maintenance unit for this high efficiency high maintenance piece of junk. Peerless support is non existent. Finally purchased a $700 gas flue analyzer test equipment to set co/co2. During heat season flame sensor needs to cleaned at least twice. Combustion chamber needs to be cleaned at least twice a year, always lots of small nugget kernels of black residue. I'm told this is normal for LP. Most recent replacement was water pressure sensor. Kept sticking on low side shutting down boiler.


Date created: 2011-11-27 Name: J. Flynn
Location: Wilmington IL
Years owned: 8

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Residential Boiler"
I have had nothing but trouble with this unit since we had it installed in our new house eight years ago. We use it for supplementary floor heat and domestic hot water. Every year around the beginning of heating season we have to have a repair technician out to repair anything from leaking seals, to malfunctioning thermistors, wire harnesses, and most recently, a new leak. I would not recommend this product to anyone. I am now researching replacement options for this system.


Date created: 2011-11-21 Name: Jeff
Location: Minneapolis, MN
Years owned: 4

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Piece of JUNK"
Do yourself a favor and save yourself a lot of time and money by refusing to buy any Peerless Pinnacle boiler products. We built our house 4 years ago and have had problem after problem with our Peerless boiler. We are now in the process of replacing this junk, for what we have spent on repairs so far we could have replaced it once already. Terrible company, terrible products, terrible support...


Date created: 2011-10-11 Name: Bill
Location: Devon, PA
Years owned: 4

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Don't buy this product"
Our builder put this boiler in when we renovated our house 4 years ago. We never questioned why they chose this brand Peerless PINNACLE-P1-140. We have regretted it ever since. Every season we have experienced issues that have shut down the unit. Our builder has bailed out on us saying the warranty was limited. We are now once again faced with failing parts (timing switch and temperature gauge). Probably $750-1000 repair. Ready to strangle someone!


Date created: 2011-08-28 Name: C. Agvent
Location: Reading, PA
Years owned: 5

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"HEARTBREAK HOTEL"
"This boiler made our life hell!" Is an understatement. It took only a few months before repairs were needed. The money I've put into it could have bought us a new boiler, which is what we finally have to do now. Would work fine for a month or so and then f09 or f10. Just 3 months ago we had a Peerless factory representative out who replaced all of the wiring and harnesses. The past month the errors returned and now f06 and f03 and completely inoperable. I have never previously owned such an unreliable piece of equipment. There should be a class action suit against this company.


Date created: 2011-06-24 Name: A. Black
Location: Westchester, NY

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"In a Word JUNK"
I'll keep this short. THIS BOILER IS A PIECE OF JUNK. There should be a class action lawsuit for fraud against this company.


Date created: 2011-06-24 Name: Ed
Location: New York

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Most unreliable piece of equipment I've ever owned"
This is the worst piece of junk ever constructed. I have spent more than $4000 on repairs and parts on this boiler in the last 5 years. The only reliable thing about it is that you know it's going to break down at least 4 times a year, mostly in the winter. No one should ever be subjected to the junk they make. Tell everyone you know to boycott Peerless boilers. They need to be put out of business.


Date created: 2011-05-24 Name: P. Pfeiffer
Location: Phillipsburg, NJ
Years owned: 7

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"THIS BOILER MADE OUR LIFE HELL!"
Once again, this "State of the Art, High Tech, Super Efficient Boiler" has let us down! Our HVAC guy has been to our house more than a dozen times and has replaced every part on the furnace at least once - He even had a representative from Peerless come to take a stab at the mysterious boiler. This boiler has ruined Christmas (no heat for 5 days - no parts available) 2 Winter vacations were cancelled due to the furnace running poorly and the fear of coming home to broken pipes. We have an attic full of electric heaters, radiators and a propane heater as backup for this thing since it always seams to break down during the coldest times of the year. As I sit here writing this I have not had hot water in 5 days - still waiting for that UPS guy to arrive with the part! Guess what - after all the money and stress this thing has caused us, I wish we would have kept our old furnace!!! Worst investment ever!


Date created: 2011-01-12 Name: D. Beutler
Location: Mechanicsburg, PA

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"I would never install this product"
We just moved into a 6 y/o house with two Peerless Pinnacle boilers. Not even two months into the move one boiler stopped working and the other shuts down twice a day that needs firing up usually in the afternoon and wee hours of the morning, if not we freeze and have no hot water. I was told by one heating/cooling business the part is on back order for two weeks so there's no telling when this $900-1200 part will be in. Currently I'm working with another company hoping they can get it in faster.


Date created: 2011-01-02 Name: Mary Walsh
Location: Farmington, MN

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Pinnacle"
We've had our Peerless Pinnacle gas fired boiler for 4 years. Our basement is dry but we've had problems with corrosion from the beginning. Our installer was top notch and has stood behind us every one of the many breakdowns (Peine Plumbing and Heating). It's 52 degrees in my house this morning and it's the second time in 3 days that it wouldn't come on. This is the poorest quality product I've ever had the misfortune to buy. It's a Lemon with a capital L.


Date created: 2010-11-29 Name: m. bern
Location: boston, ma

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Pinnacle High Efficiency Gas Boiler"
6 years ago I spent almost $10k to have a Pinnacle system installed in my home. In spite of its btu rating it struggles to keep my home warm. After only 3 years of operation the blower motor assembly failed- that cost me $1000. It seems to have a problem shutting itself down and I have to cycle power on the boiler to get it running again, especially if you are away from home during a cold winter. I called peerless directly and asked them if the system was ok to charge with antifreeze- could not get any meaningful answer. it's down again and i am thinking why should i spend another $1k or $2k to have it repaired. I will never buy another peerless


Date created: 2010-08-17 Name: P. Danese

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Non-existent customer service"
I sent this letter to Peerless two times and received no response: April 9, 2010 Attention: Customer Service Good day. I sent an email a few days ago and had not heard anything so figured I would write you. I had my home in Franklin Lakes, NJ completely renovated from April 2005 to April 2006. We had a brand new Peerless Pinnacle gas boiler and water heater installed. Boiler Model # PI 199, serial # J04L0479, mfd 10/05 During the winter of early 2008, the boiler failed. We had to replace the Combustion Air Blower (stock code 91425). This was done under warranty. This past Sunday, April 4, 2010, the boiler again failed. We had to replace the same exact part of the system. Unfortunately this time, the part was no longer under warranty and we are out of pocket close to $1,000.00 for the service and replacement. We had been living in the house for 20 years prior to the ’06 renovation without a major boiler problem (not a Peerless). I have always thought of Peerless as a quality company and am very disappointed in this same part needing replacement two times in such a short time on a relatively new boiler. Please let me know if there is any recourse for me and also if this has been a recurring problem for Peerless as I am nervous about future issues as well as cost. Sincerely yours,


Date created: 2010-02-11 Name: Jan
Years owned: 6

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Maintenance Nightmare"
Purchased pi-199 in 2004 for radiant heat and hot water. Radiant heat is wonderful. The boiler is a piece of junk. In 2006, (dead of winter, of course) the blower motor died. $700. In 2008, the new blower motor wheel moved on the shaft. $700. Now (Feb 2010), it cuts out because of a fault error with the air pressure switch which from what I can tell is directly related to, you guessed it, the blower motor. Calling for service again tomorrow, completely disgusted.


Date created: 2010-01-11 Name: Jerry
Years owned: 2

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Peerless Pinacle Oil Boiler"
Installed 2 Peerless Pinacle boilers in a primary secondary loop. Nothing but problems with the product. No customer service from Peerless. Vendors, including er Stevens from NH trying to help. This boiler is a disaster.


Date created: 2009-04-13 Name: PEERLESS
Years owned: 3

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"PEERLESS BOILERS"
Started having problems with the boiler 2 years after install. have replaced the plastic impeller blades on the blower motor. have replaced the circuit board. it leaks water from the pressure relief valve. have had 49 f-09 fault codes to date. have replaced flame sensor 3 times. would not recommend this product unless you like living without heat and hot water. peerless pinnacle p1-140.


Date created: 2009-03-07 Name: Steve
Location: Duluth, MN
Years owned: 1

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Peerless Pinnacle"
Got Peerless Pinnacle 4 months ago, it has broken down twice. Incredibly disappointed, wishing we had gone with cheaper, more reliable boiler made by somebody else.


Date created: 2008-11-24 Name: Sergey K.
Location: Fair Lawn, NJ
Years owned: 5

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied

Review:
"Not reliable product. PI-140"
In less than 1 yrs I had to call technician because boiler pi-140 was making too much noise and vibrated badly to the point that it was almost jumping up-n-down. He made some adjustments that reduced vibration. Still at some point of working cycle boiler still tend to vibrate a little bit. Couple day ago blower finally disintegrated. Replacement part run from $517.00- $750.00 very hard to obtain. Consider Munchkin 140 boiler. This is 99% the same boiler but better parts availability. Also electrical parts have signs of overheating.


Date created: 2008-07-17 Name: Joe
Location: Oneonta, NY
Years owned: 1

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied

Review:
"Do not buy!!"
After having unit Peerless Pinnacle residential boiler unit pt-80 for only 1 year, it is already malfunctioning. I've been having issues with the ignition of the unit and for a unit that cost so much money, no one in Upstate NY has ever heard of your product. They have the absolute worst customer service and trying to get in contact with tech. support is almost impossible. Word of advice stay away from peerless.


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Other Pinnacle Reviews

Overall, HVAC contractors and consumers on hvac-talk.com recommend Peerless products to shoppers looking for a new cooling system. Happy homeowners comment on how quickly the unit heats up their home and the longevity of the unit.

Conversely, threads and comments on complaintsboard.com and heatinghelp.com reflect various troubleshooting issues with this unit. Homeowners report frequent system errors, temperature swings and key electrical components breaking down, including the fan/board assembly, gas value and hot-surface igniters. Consumers also note the high cost for the repairs, even with the warranty.

Poor customer service from Peerless also is a frequent grievance on complaintsboard.com. Improper installation, failure to follow up with maintenance issues and a limited warranty are among the most common complaints.

PEERLESS Pinnacle Model Numbers

The Pinnacle is available in different models which vary in efficiency and capacity.

Model Number AFUE BTUs per Hour
PINNACLE-P1-140 92 140000
PINNACLE-P1-80 92 80000

Pinnacle Warranty

For the first year after installation, Peerless offers a full warranty for all defective parts and labor. In addition, the blower assembly is covered for three years and the heat exchanger is warranted for 12 years after installation. Peerless also offers extended warranties for parts and labor on specific residential models.

 
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