Crown Bimini Residential Boiler
Updated: Nov 16, 2018Write a review
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Overview of the Bimini Residential
The Crown Bimini Residential boiler, also known as the BWC Series, is a cast aluminum gas-fired unit with an efficiency rating of up to 92.8% AFUE. Select models are designed to be wall mounted when necessary, including a combi unit which produces both heat and domestic hot water. The Bimini Residential features direct spark ignition and a microprocessor-based control system with features including digital touch pad and display and outdoor reset temperature sensor. It is available for use with LP or natural gas, has multiple venting options, and comes fully wired and ready for installation.
Date created: 2018-11-16
Name: F Barreiros
Location: Dartmouth, MA
"7 thousand dollar mistake"
7 thousand dollar mistake. In the Spring of 2012 I had a local licensed plumber replace an old oil heating boiler with a High Efficiency Gas fired direct vent condensing boiler. According to the plumber this was the way to go, it was manufacture by a reputable company by the name of Crown Boilers now owned by Velocity Boiler Works, it was efficient and reliable, a good fit for rental and residential properties. The boiler know as a Bimini bwc070 worked well the Fall of 2012, Winter and Fall of 2013 and Winter of 2014. The heating bills were very reasonable. The Fall of 2015 the unit abruptly failed to work. The same plumber determined the blower motor was deceased and had to be replaced. Crown Boiler refused any warranty and during some heated conversations with Crown support people they actually hung up on me. The plumber supposedly tried to help, but did not succeed either. The total bill came to $973, $550 for the part, the rest labor, five man hours to replace a blower motor. I knew I was in deep trouble right away because the plumberís technicians had no clue how to service this unit and were basically on the phone the whole time trying to find out how to remove the next screw. Totally unfamiliar with the product they suppose to service, it was pathetic. The Fall of the 2016 I hired the same plumber ( I know, Iím an idiot ) to give the unit a once over before the start of the winter. Again the technician sent to perform the procedure had no clue, but deemed the unit in working order, which it did for another year. During the Fall of 2017 my tenant informed me the unit was not turning on. I was away and neither the plumber nor its answering service picking up. Discovered that by turning the ac power to off for a few minutes and then back on, the unit would continue to work, sometimes for weeks and months before failing again. Limped a long for the winter of 2018. Made several attempts to have the unit checked out by a factory rep without any success. One did finally come by without any notice when I was away on business, so nothing got resolved. This past September, Fall of 2018 I started to get really worried, no support from the Plumber and the unit would not even run one complete cycle without the controller crashing and shutting down. Called the original plumber, they were on time but again no proper tools and had no clue what the errors meant. Got a hold of a different plumber somewhat familiar with the Crown Boiler, after and hour of trouble shooting and some calls indicated the computer was now bad as well as a possible clogged heat exchange. According to him and not mentioned in the maintenance schedule the heater exchanger is supposed to be removed and cleaned every year, a procedure that takes several hours. Wow. The repair with parts and labor would be practically the price of a new unit. Nice, 7 thousand up in smoke in roughly five years. Ripped it out of the wall and replaced with a Bosch. Welcome to the joys of rental properties and dealing with unscrupulous vendors and contractors. How do they sleep at night is beyond me. Will never buy anything Crown again.
Date created: 2018-03-05
"Very poor warranty"
I purchased a Crown Boiler just over 2 years ago for my home. The blower motor went out this weekend and we had no heat or hot water. Velocity refused to consider it under warranty and I'll have to buy a $550 part for my new boiler after spending several thousand dollars on a boiler and water heater from them. The company that sold it to us tried to persuade them to replace it and they still refused. I will never recommend a Crown/Velocity boiler to anyone!
Date created: 2018-02-26
Name: Brian Fettig
Location: Bismarck ND
"Crown boilers and their warranties - what a joke."
Where do I start! When we first started using the boiler I notice that it was using water. I contacted Crown and they told me that it was impossible for boiler to be using water because they pressure test them before they leave the factory. Well it turns out it was not properly pressure tested because it was leaking and it destroyed the mother board in the boiler which was replaced. However the water consumption did not stop. And we continually had to reset the computer after that. At one point we came home and I had to deal with frozen water pipes. I have contacted Crown and they say there is nothing they can do I have to go back to place were it was purchased. When I try to get someone there to address the problems they say it is Crown that has to send them a new boiler or parts. What a circus act. Do not trust this company called Crown and now I believe they changed there name to Velocity Boiler Works. I can't understand why?
Date created: 2018-02-15
Name: A. Hoxha
Location: New Jersey
"Works well. cant get parts right away"
I have a Bimini 120. when it works its great. I have had 3 repairs already. Two sensors and blower assembly (over $500 part). Parts always have to be ordered. Never in stock. Informed Crown about this. Their response was to give a name of supply house which doesn't sell to consumer. My friend is an HVAC guy who has an account with the supply house none of the 3 parts that went wrong on my boiler were in stock. So plan on being without heat for 3 days minimum. Would I recommend them, not at this point. Also didn't care that they didn't address my email with a reasonable answer instead pointed me to a supply house. I felt shrugged off. Next boiler Weil-McClain.
Date created: 2016-06-17
Name: F Roberts
First, the unit requires manual reset anytime there is a power outage...dumb. Freezes up in the building if I'm away for a day or so. So Crown now sells an add-on kit for $270 plus install. Really? Second, after only 2 years the fan assembly is giving an e28 error message 3-4 times a day. Restarts fine after I manually reset but then it fails. The factory said no warranty on components. So the fan is $550 plus the unit needs to be recalibrated so probably a $200-300 tech call. That adds up to over $1000 for two years of service and making their poorly engineered product right. Buy another brand.
Date created: 2016-04-05
Name: D Linssen
Location: Green Bay, WI
"Nightmare after 5 years"
I bought a Crown BWC151 high efficiency unit 5 years ago to take advantage of energy credits and upgrade from an older (but very reliable) conventional boiler. First 4 years were great - saved about $200 per year. In year five the boiler began to randomly kick out with an error code. Each time I would hit the reset button and the unit would resume operation for anywhere from a couple days to a couple weeks, then kick out again. Had I not been home each time I likely would have had a frozen house (winter in Wisconsin). After a couple visits the certified Crown service contractor determined the inducer/blower was failing. Replacement cost nearly $1,000. So there went my energy savings. A few months later the burner began to pulse when it cycled to low heat, causing the boiler to kick out again. After several service calls, during which the technician spent considerable time on the phone with Crown's tech support department, I've been told the problem could be any of three things: (1) the inducer/blower is failing again, which would be covered under warranty as it's only a few months old, (2) the main control board is failing, which would cost me about $1,000, or (3) the gas valve is faulty, which would cost me about $500. Even then, I'll have no assurance of reliability. The Crown certified service contractor has suggested I might want to think about replacing the unit with another, more reliable, brand, which would cost me in excess of $5,000. Don't buy a Crown!
Date created: 2015-10-02
Location: Los Angeles, CA
"Amazing and cheap boiler!"
I've had my Crown boiler for about a year now and I can't stop talking about it! It seriously is the best boiler I have ever owned. It was so affordable, I kind of was not expecting it to last very long. I imagined it to be a quick fix. But I was so surprised that it brought the temperature up to a boil in no time at all! It saves money on my monthly energy bill. It is so great! I even bought one for my mother's house and she can't stop raving about it either! We are just so enamored with our Crown boiler! I wish I had a need for more, it is that good. I might just buy one for my sister's house even though hers is still working, just because I know that this model is by far a better deal. She'll be ecstatic with the quality and affordability of this boiler.
Date created: 2012-10-02
Name: Jeff Muschlitz
Location: Easton, PA
"Bimini Natural Gas Boiler"
I have installed 3 Bimini Gas Boilers. The unit is easy to mount and install. Follow the piping recommendations from Crown, this boiler is not piped like a normal boilers. I have had no problems with start-up and annual use. The unit is very quiet, well built, and reliable. I recommend this boiler.
Other Bimini Residential Reviews
Among the few online comments regarding the Bimini is one from a homeowner on heatinghelp.com who had several problems with his unit and was not pleased with the customer service. Members on the site suggest that some of the problems may have been installer error and one stated that Crown usually bends over backward to help installers. On the same site, a homeowner asked for advice on choosing between the Bimini and a Weil McLain unit. More responders chose the Bimini, with a couple members stating that Crown has excellent customer service.
Bimini Residential Warranty
The warranty for the Crown Bimini Residential boiler is comprised of the following:
- 1-year full unit warranty
- 15-year limited heat exchanger warranty
A 5-year and a 10-year extended warranty covering parts and labor are also available.