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Baxi Luna 3 Comfort Boiler

#5 of 5 Baxi Boilers

Updated: May 4, 2016

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Overview of the Luna 3 Comfort

The Baxi Luna 3 Comfort is a modulating wall-hung gas boiler with an efficiency rating of 85.5% AFUE. One of the two models of the Luna 3 Comfort, the 310 fi, is a combination heating and DHW boiler which prioritizes to domestic hot water and does not mix boiler water with domestic hot water. The nickel-chrome, stainless steel design of the premix burner and primary heat exchanger provide resistance to corrosion and low heat inertia. A direct vent and sealed combustion chamber provide quiet operation, and the Luna 3 Comfort is approved for closet installation.

Consumer Reviews of the Baxi Luna 3 Comfort

Compare to Other Baxi Boilers:
  • Very Satisfied
    0
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    0
  • Very Unsatisfied
    8


Date created: 2016-05-04 Name: Don Nowak
Location: Barrie, Ontario, Canada

Satisfaction Rating:

1 of 5 stars

Review:
"Piece of crap"
Nothing but problems for 5 years. Consistently leaks and no heat situations. Marathon Industries in Canada who distribute the Baxi are terrible to deal with. They never call back. Say they don't have any records of any issues despite having come to the site themselves twice. Advise never to buy a Baxi.


Date created: 2016-02-16 Name: R Lee
Location: Brooklyn, NY

Satisfaction Rating:

1 of 5 stars

Review:
"Do not even think of buying!"
I have 5 Baxi units for my apartment building. Within 2 years, all have had to be repaired.


Date created: 2015-11-29 Name: Judy Storm
Location: Long Beach, NY

Satisfaction Rating:

1 of 5 stars

Review:
"Worst boiler ever"
I have had nothing but problems with this boiler since day one. I've only had it for 2 1/2 years, and I've spent thousands on repairs! It's very difficult to find anyone to work on it, and nothing is ever under warranty. I would be very interested in starting a class action suit. Seems like there are a lot of disgruntled Baxi users.


Date created: 2015-08-06 Name: Dan Church
Location: Roseboom, NY

Satisfaction Rating:

1 of 5 stars

Review:
"Support? Parts?"
We don't have any stinking support or parts. Rude suppliers with phony inventory lists. The importer does not answer emails.


Date created: 2015-05-11 Name: Jo Petroff
Location: Midland, ON

Satisfaction Rating:

1 of 5 stars

Review:
"Boiler making me poor"
I have owned my Baxi for three years now and have had to fix it twice a year. Last winter I went with out heat for a week cause they couldn't get parts and had to pay to get them express shipped. I put over $2000 worth of new parts into it and it once again is not working. I wouldn't recommend anyone wasting their money on this product. It is a money pit.


Date created: 2015-04-10 Name: J. Gignac
Location: Midland, ON

Satisfaction Rating:

1 of 5 stars

Review:
"Bad investment"
I've had two Baxi boilers. The first one was in the house when I bought it. It worked well at first, had two sensors replaced once in 2 years. Then one day it quit, the cost of repair was about $5000. It was about 10 years old. Decided to replace it with a newer Luna 310f at a cost of $7000. It worked well for 4 years, had the pressure switch replaced once at a cost of $180. Now I'm in the same situation as before, it quit and needs major repairs. Bad investment.


Date created: 2015-03-09 Location: Brighton, MI

Satisfaction Rating:

1 of 5 stars

Review:
"My boiler is crap"
I have had this boiler for 4 years in my house, it does not work well, ive had to have it repaired in the past year twice, I don't know why but it wasn't turning on when it should have been, I would never buy a baxi product again and I would never recommend it to anyone, it is a crap brand, it was brand new when I bought it and It has created nothing but problems please don't even buy this boiler, maybe other models by this brand are good but this one is not.


Date created: 2014-10-22 Name: Sandy
Location: Medicine Hat, AB

Satisfaction Rating:

1 of 5 stars

Review:
"Don't waste your money"
I've had this boiler for years and have had lots of problems. Since June, I will have had it serviced 3 times. Someone will be coming out tomorrow because I have no hot water again! And I haven't even gotten the bill from the last time they were here for the same problem. Don't waste your money on this brand!


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Luna 3 Comfort Warranty

The warranty for the Baxi Luna 3 Comfort boiler is comprised of the following:

  • 10-year heat exchanger warranty
  • 1-year parts warranty (2 years if installed by a qualified installer who has earned the Baxi installer and service technician certification)

An optional 10-year extended parts and labor warranty is available.

 
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