Consumer Reviews of York central air conditioners
Read more about York central air conditioners
Reviews by Series
Date created: 2014-05-11
Location: Midway, Ga.
We built our house back in 2005. Hired contractor to install York complete a/c unit. We add problems from day one with the unit. Contractor came out several times to get unit right. Here is a list of the problems we experienced. Rewired couple of times, compressor failure, capasitor about every three or four months, fire in the air handler and now air handler. We worked with the contractor each time they came out to get the unit right. It took a month and two weeks to get the compressor put in. That was unacceptable with a baby in the middle of summer. We stayed with York because of this new contractor that we was told about. He came out, looked the system over and replaced the air handler. I talked with the warranty dept. About some policy on this unit but was told i'm sorry. I'm satisfied with the product but very unsatisfied with the way this all was handled.
Date created: 2014-02-03
Name: Louisa Daniels
Location: New York
"5 YEARS OLD - NOTHING BUT PROBLEMS"
I have a 5 year-old combination furnace and a/c system. In the summer the ac stopped working in 100 degree weather and the contractor can't figure out why - hasn't been able to fix it. Now it's the dead of winter and in 2 degree weather the inducer motor on the heater failed while we were on vacation. The cold caused my pipes to freeze and burst, both for kitchen, bathroom etc. and for the indoor fire sprinkler system. It also caused the moldings to separate from the ceiling, baseboard to separate from walls, and leakage damage to floors and ceiling. Many many thousands of dollars in collateral damage later, and it appears there is not even warranty coverage for the heater repair.
Date created: 2014-01-06
"Do not buy a York...Ever"
Highly dissatisfied with our 5 year old unit. We have had multiple problems and have spent a couple of thousand since we have owned it. We have twice yearly maintenance. We just had to replace the motor that actually caught fire and almost caused a house fire . If my husband had not dashed outside and turned off the breaker. Also very quick response from fire department. This cost us 800. Also replaced mother board for 400.. Among various other things. Shame on York for a poor product and poor customer service. Just dropped another 437.00 as I am writing this review. Shame on the so called hvac contractors that York pays to say good things about their products. As you can see the very dissatisfied outweighs the satisfied by a long shot.
Date created: 2013-10-03
Location: Spartanburg, SC
"Defective Blower Motor in Heat Exchanger"
I bought a York air conditioner/heat pump on 7/23/12 for $5800. On 10/1/13, the unit stopped working so I called the contractor who originally installed it and I was told that the blower motor was burned out. The warranty is 10 years for parts but not labor. The contractor was going to charge me $350 to replace the motor, but I refused and decided to do it myself. I could not go to the contractor's supplier because I was not a licensed contractor, so I had to go to another supplier to exchange the motor for a generic motor. I do not recommend a York heating/air conditioning system!
Date created: 2013-08-14
Name: Jamie Baldwin
"York Distributor, Purchased Your Central A/C System"
York distributor, purchased your central A/C system model #B6BMM048K-c 13 seer 4-ton split system 8-12-2013 installed by contractor in Kissimmee, Florida my house is 1530 sq ft. The home does not stay cool. The living room kitchen area is maintaining 77 degrees when thermostat is on 75, but our very small bedrooms are sweltering at 80. I called the contractor back and he responded everything is running fine. I am very dissatisfied.
Date created: 2013-07-02
Name: Patricia Houldson
Location: Palm Springs, CA
"What is York Doing?"
My York air condition unit was purchased July 01, 2008. It is now July 01, 2013. I have had trouble with this system ever since. After my husband purchased the unit in July, he passed away in October. But if he was here in December of the same year, he probably would have sent this unit back to York. That is when the problems started. I see my air conditioning contractor more than my own family. There has to be some type of compensation from York. I have had more than 40 visits from my contractor. And all the times, I have suffered without the comforts of air conditioning. It is not right and I should not have to go through this. None of my neighbors have the problem. Of course, none of them have a York. One neighbor has her original air conditioner from 1986 and it works fine. What can we do???
Date created: 2013-06-25
Name: Angry Customer!
"Unit has Been Nothing but Trouble!!!!"
I had a brand new furnace and AC unit installed in August of 2008. Ever since then, I've had nothing but problems!!! And when my AC man calls York they give him a problem saying my warranty expired in January. How is that possible when I have a receipt stating it was installed August 2008! York obviously does not stand by their equipment or service and it looks like I am going to have to take them to court to get back all the money I've been paying to have the piece of junk fixed month after month! And now I am going to have to buy a new system and you can be damn sure it will not be a York! And I will never recommend this brand to anyone!!!!
Date created: 2013-05-06
Name: L Christman
"York IS One of the Best"
I have been reading these reviews concerning York heating and air conditioning equipment. I see most of the reviews are negative toward this manufacturer. As a licensed HVAC contractor, I can attest to the fact that York equipment is no better or worse than any other equipment on the market. It is currently the only manufacturer that builds their equipment in the USA however. Over the years I have installed all the major manufacturer's equipment or serviced them. They all have some problems, ALL of them. The biggest problem I see is improper installation. The installing contractor is the cause of 90% of the equipment problems I have seen over the years on relatively new equipment. You get what you pay for folks, that saying has never held as much sway as it does concerning heating and air conditioning equipment. When you buy from the lowest bidder, expect to get a lowest bidder install, and then you can expect problems. Take it from someone that is in the business, the installation makes all the difference. You can choose to believe it or not.
Date created: 2013-02-18
Plain and simple save yourself a lot of heart ache. These units are awful Including the ac unit, heating element,thermostat and UV light. Buy anything else but not a York.
Date created: 2013-01-11
Name: C Smith
Location: St. Augustine, FL
"DO NOT BUY A YORK"
We live in Florida and have had a York for less than 2 years. We are on our 4th compressor! After 3 repairs on the uv disinfection system our hvac contractor gave up so that is inoperable. Currently we have had the 4th compressor running for 3 weeks but yesterday a pressure switch failed so no air conditioning. The biggest lemon we have ever owned. Don't buy one!!!
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.