Consumer Reviews of York central air conditioners
Read more about York central air conditioners
Reviews by Series
Date created: 2017-04-03
Name: Jody Steinmann
Location: McMinnville, TN
"Will never buy a York again.. Peace of crap"
Never buy again a York unit. Is not even two years old had nothing but trouble out of it. The company that put it in lost a lot of money us too. Had to come out 10 times to repair now everything is burned up. York will not stand by there product. We have a 5 year warranty. Now we are out another 7,000.00. for a new unit
Date created: 2017-02-28
Name: Gerald Wood
Location: Jackson, TN
"Dirty Sock Smell"
I had York central unit installed in November, 2015 and in December, 2016 when I turned on the a/c it had a terrible "dirty sock smell". York will provide the coil but I will have to pay to have it shipped to have the coil dipped to prevent this from happening again. I also must pay for the removal and installation and Freon. It will probably end up costing me about $450 dollars total. Too much for a brand new unit. When I called York to tell them I believe they should pay for the installation of the new coil, the person I talked to got a real attitude and raised her voice to make sure I understood that York stands behind their product. York, you need to have some customer relations training for your phone personnel. I certainly won't purchase York again and I will be telling family and friends to avoid this company. York won't stand behind their product plus bad customer relations.
Date created: 2016-12-02
Name: Jane Doe
"Unsatified with YORK prouduct"
Unit failed after six months and continued to have to replace parts every six months thereafter. Worst product I ever owned. Sold us a service contract and all the service man did was look at unit. Never combed the coils or performed any actual labor.
Date created: 2016-11-28
Name: K. McKinney
Location: St. Louis, MO
"Don't know yet."
We hired a contractor to add a room. We needed a larger A/C. Our contractor works with the A/C company. We have only used it for about 4 days before the weather got cooler so I don't know if it is a really good A/C or not.
Date created: 2016-10-23
Name: b wilson
Location: Florence, AZ
"A/C, furnace installation"
The whole purchase and installation process was very simple. Everything was explained in clear and easy to understand terms. The installation itself was quick and efficient. The installers were courteous, attentive to our questions and very polite.
Date created: 2016-10-21
Name: Leo Broadwater
Location: Cumberland, MD
"Pleased with contractor and equipment"
The unit does a good job, makes very little noise and is a good looking unit.
Date created: 2016-09-23
Name: A. Robichaud
Location: Edmonton, Alberta, Canada
The staff were very knowledgeable and provided great customer service. I wish I would have called years ago to have an A/C installed. I have only had my A/C for a year and do not have any concerns. I recommended them to my friends and they had A/C's installed as well and are pleased with the product and service.
Date created: 2016-09-20
Name: Doug Portell
Location: Brentwood, TN
"Do not buy these units."
Built a new home 2 years ago and have already had to replace coils. $2,000 in labor cost.
Date created: 2016-09-19
Name: Bob menkhaus
Location: Hillsboro, indiana
Four or five years old, the blower was replaced under warranty. It is out again. Every other York contractor I've talked to says our installer (**** ****** , ****** Heating and Air, Lawrenceburg, Indiana) is running the seven-speed blower too fast and the resultant back pressure is burning up the motor. He insists it must be on full speed at all times. Then why does it have seven speeds? Takes him a week to return a call, then another week to come out. Last time he was here he told me "well , I reset it, let's see what it does ". Getting really tired of taking off work for this idiot. Other contractors all tell me they can't work on it , it's ******'s territory. Never, ever buy a York. The Trane in my last house is now 21 years old and has never missed a beat.
Date created: 2016-09-13
Name: S. Havens
Location: Baltimore, MD
I had Turlington HVAC at my home working on my existing equipment over 20 years ago. From that point forward, based on their manner at my home and their apparent concern for my well-being as well as the owner's knowledge, I would not even consider using anyone but them. If they tell me that this is the best equipment for their needs I believe them, although they do show me SEER and other kinds of comparative info, and relative costs. The equipment works as expected and I'm happy with it.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.