Trane XL16i Central Air Conditioner
Updated: Oct 6, 2018Write a review
Read more about Trane Central Air Conditioners
Overview of the XL16i
The Trane XL16i air conditioner is available in single stage and two stage models and has an efficiency rating of up to 18 SEER. This unit uses R-410A refrigerant, which is healthier for the ozone layer.
The XL16i comes with a Climatuff compressor, and select models come with an advanced fan system and sound insulators on the compressors to provide noise reduction. It has baked on powder paint and Weatherguard fasteners to resist rust, and the DuraTuff base pan resists corrosion rust, and warping. The XL16i qualifies for an Energy Star rating from the US Department of Energy.
Date created: 2018-10-06
Name: Steve F.
Location: Atlanta, GA
"After 9.5 years, still running like a train"
We had our 2-ton Trane XL16i single-stage ac installed in spring of 2009, along with a 2-ton Trane xv95 furnace for the main floor of our 2-story home. They have worked perfectly, meaning absolutely no problems with either in the 9 1/2 years we've owned them. I'll put in a plug for the guys from Cool-Ray who arrived at 8 am and stayed until after 5 pm doing the installation (and that did not include any duct work). It was a straight replacement of an older builder grade Trane system. For the folks in the Atlanta area, Cool-Ray now does mainly Carrier installations and not Trane, but hopefully they still do the same high quality installations (and installation is the key for any system).
Date created: 2018-06-27
"How To Stop A Trace, Buy one!!!"
The ac lasted 5 years. Had to repair each year after. New motors (5 total), Leakes, and compressor noise. Compressor finally burned out on 9th year. (Arox $3000 of repairs) Trane was no help, by year 8 they told me my system was too old. The Trade Dealers they referred me to during this ordeal, once I told them there was a problem, did not want to know anything. How Do You Stop A Trane? BUY ONE!!!!!!!!!
Date created: 2018-06-01
Name: C Giles
Can't cool the house when our 22-year old model we replaced did a better job. Freezes up for no particular reason, requiring repairs pretty consistently every year. Had a hepa filter that we had removed just to make it keep our house a "cool" 82 in the summer. Granted we do live in Phoenix.
Date created: 2017-05-19
Name: Jeff Frega
Location: Pompton Plains,NJ
"Trane XL 16i is a lemon..."
We had the xl 16I installed 9 years ago. The first year was good but it seems like we had a problem every year thereafter. 2 motor blowers, 2 coils and now the compressor. My installer is now recommending we scrap the system and put in another Trane. I will put in a new system but not a Trane. I can't believe that there are so many complaints and company is not addressing the problems. The customer service people are very nice but they are no help... Anyone have any suggestions who to contact higher up in the company to get some satisfaction. This situation is very frustrating.
Date created: 2017-05-18
Name: Derrick Duerr
Location: Nashville, IN
"Don't make same mistake as I did"
Very good unit but be very Careful of the warranty. I registered a total unit as required. I was never told that the thermostat had to be registered separately. Am I the only idiot that would think the thermostat is part of the unit? The thermostat went out eighteen months after installation and Trane refuses to cover, saying the thermostat was no longer covered since it was not separately registered. If you register you get five years on the thermostat and one year if you don'T. I guess I am sol. Don't make the same Mistake Register your thermostat in addition to your unit or you could be looking at a $400 Replacement thermostat on an 18 month unit
Date created: 2017-05-14
Name: MIke Hughes
Location: Fort Myers, FL
"Don't buy Trane - Buy Carrier"
All I can say is I have had nothing but trouble with my 4 year old unit - Thank God there is a warranty. So far 2 compressors, one coil, one shorted/burnt out harness and other service calls to get this, at the time, state of the art unit, working. Very happy with my Carrier units we installed in our newly constructed home 3 years ago - have not had one problem or one service call yet.
Date created: 2017-01-09
Name: Nikki Hantira
Location: Orlando, FL
I spend a small fortune on my energy efficient Trane to save money. Spending a small fortune in repairs. Do yourself a favor: don't buy Trane!
Date created: 2016-12-14
Name: B. Laney
Location: Denton, TX
"Everything stops this Trane"
We had this unit installed about 4 years ago. Not exaggerating, we have had about over a dozen service calls. Stay away. We have a second unit for the bedroom side of the house, it is an Amana Elite unit, it has never once had an issue.
Date created: 2016-09-20
Name: thomas martin
Location: Kents Store, VA
"Trane unit sucks! XL16i"
This unit is only 8 years old, we had to repair it from day one! I don't recommend that anyone buy a Trane because they don't work right. This unit was brand new and we spent a lot of money for it. Now I have to replace it with a Carrier unit. So anyone reading this review, I will tell you to think before buying a Trane!
Date created: 2015-10-15
Name: M Carlton
Location: Phoenix, AZ
"Trane is the worst"
Never buy Trane anything! They are negligent with a clear lack of concern toward their warranty obligations. Poor quality equipment, poor customer service. I'll never give Trane another chance and my word of mouth advertising will be burning hot just like my house for the last week.
Date created: 2015-08-31
Name: Sandy C
Location: Tampa, FL
"Last Trane ever!"
We purchased a Trane XL16i 4 years ago and have had nothing but problems ever since. The most recent breakdown is the evaporator coil on the air handler has corroded. (The technician mentioned what thin copper they use on their newer models.) Although the new coil is covered by the warranty, the labor was over $1200.00 plus the cost of replacing the lost coolant! We have not had a single year go by without needing a repair on some component of the system. I can't understand why they have such a good rating with Consumer Reports - their product is truly shoddy!
Date created: 2014-09-16
Name: Peter D.
"Loyal Trane customer no longer"
Start of the third cooling season. The coil had a leak. I was billed $1600 (part was covered, labor and refrigerant not covered). I called Trane and the customer service person was great at dealing with my frustration. However, the bottom line is that Trane is not what it used to be. If it was, then their basic warranty would cover parts and labor for longer. Another company had offered a system that was thousands cheaper, with a 10-year parts and labor warranty. I turned it down based on the reputation of Trane. Never again!
Date created: 2014-08-06
Name: Laura W
Location: Sacramento, CA
"TRANE is JUNK"
In June 2009, I purchased a trane XL16i air conditioner and variable speed gas furnace for over $11,500; not to mention extra dollars to have the hard ducts in my attic changed out to flex ducts. Six months after the install, the fan blower motor and personality module went out and were replaced by Trane on a recall (which they now refuse to admit was a recall) and in July 2014, the fan blower motor and module went out again! In other words, in a period of five years, the fan blower motor and module have been replaced twice. The first time the replacement costs were covered; but the second time, Trane would only cover the parts, even though my extended labor warranty (good for 5 years) expired just 30 days before and despite the fact the second blower motor was less than 5 years old. The labor cost me almost $700. Of course there were no available parts on the west coast so the parts had to be ordered from Tennessee. It took a week for the parts to arrive (I live in California and the weather was over 100 degrees every day). Trane said they would expedite the delivery if I wanted to pay an extra $150! When the technician finally arrived with the part, the box was about the size of a large toaster and there is no way it would cost an extra $150 to have it shipped. My local dealer said that trane was bought out by Ingersoll Rand a couple years ago and ever since their customer service has gone to hell so they dropped trane. The XL16i variable speed air conditioner and furnace are junk. Do yourself a favor a stay away from trane.
Date created: 2014-07-24
Name: Vic Lockwood
Location: Las Vegas, NV.
"Must be installed and wired correctly"
I have owned the Trane16i 4 ton unit for three years. The company that installed it had no idea what was happening. I am not bitter just honest. It worked fairly well during most of the days, but in Las Vegas it can get real hot (110 to 115 f) and on the hot days it would start to fail . Set to 75f it would climb to 80 or 85 by days end. Then it would take till midnight to get it to a sleep-able temp. Finally I got fed up with the excuses of the company that installed, "Oh your house is not insulated enough, or The return must be too small" Etc. I called Trane. It took awhile but I finally heard "You know allot of companies install and know nothing about how to wire a "Two Stage" system . Two stage, ah. I called a Trane Certified Comfort specialist company and Viola! It works perfectly. I bore my neighbors with "Hey, hot ain't it?" Want to have a cold one in my house it's real cool". Lol
Date created: 2014-07-13
Name: Ron G
Location: Waldorf MD
"XL16i Five Breakdowns in 5 Years"
I had a single stage Trane that lasted 11 years no issues ever, I bought this variable speed air handler and 2 stage compressor and this has been one of my worst purchases ever. Junk describes this unit. Five breakdowns that have stopped the cooling process completely. Hard to Stop a Trane from Breaking Down! Never Again!!!
Date created: 2014-06-27
Name: Ronald Everett
Location: North Olmsted, OH
"Trane's warranty Worthless"
I bought a complete Trane Heating and Air Conditioning System in 2006. The Condenser Coil in the Air Conditioning unit was guaranteed for 10 years. It began leaking last year but the nature of the leak wasn't discovered until this year. Trane ran out of these parts in May. They say they will begin making them again in July. I have no promised delivery date. No warranty is worth anything if the company is unable to provide the parts. Meanwhile my family has been suffering without any air conditioning and it appears that we won't have any for at least most of this summer. Not only is this company's warranty program worthless, it shows the total incompetence of their management to allow this to happen and offer no alternative. Any reputable company would have simply replaced the whole unit if repair parts were not available.
Date created: 2014-06-24
Location: Phoenix az
"Not ever buy another trane"
Worst piece of shit I ever brought had problems from day one still having troubles I called trane and they dont care got there money I hope they sleep well at night knowing people are mad about there garbage they sell
Date created: 2014-06-17
Name: G W Bienek
Location: Peoria, AZ
"Happy Happy Happy"
I chose Trane to replace a Trane that was 18 years old and getting sick. My new unit cools my house better, and at a savings of 25% on my electric bill. I bought a matched unit with a gas furnace. It's nicer in the winter. I also chose a competent dealer for the install. I had duct work brought up to par for the new unit. A good install makes the difference. Interview your installer. I got 10 estimates with ten different installers. The price difference between dealers was within a few hundred dollars, but the quality and methods varied greatly. Choose your installer wisely, that is the key. I can give this unit a good workout, I live in Phoenix, and this is the second summer in use.
Date created: 2013-08-25
Location: Orlando, Florida
"Seven Years Later"
I got an XL16i in 2006. Seven years later, I got a nice big stack of repair bills and paid a big price melting over the years waiting for parts cause the dealers here don't stock spare Trane parts. A new coil, 3rd in seven years, was just installed. It's made of aluminum not copper like the others. It took six weeks after being ordered to arrive and three visits from a tech to get it working right. I live in Florida. It's August.
Date created: 2013-08-18
Name: Richard H Burns
Location: Pocahontas, ARkansas
Our Trane XL16i was installed in 2009 and ran fine the first year. After that, the air conditioner has required continuing repair. Two compressors were replaced prior to this year. In March of 2013, another compressor went out and required replacement. Now in August 2013, another compressor is required because the one installed in March died! That's 4 compressors in a 4 year period with 2 required this year. I'm paying most all of the labor charges, whatever my dealers conscience will let him charge me and some of the parts charges. So far, Trane has refused to do anything except warranty some of the parts including compressors. I paid around $8,500 for the unit installed. So far, I'm up to over $11,000 in expenses including initial installation. I would not recommend buying a Trane because of the lack of corporation concern for consumers having problems with Trane units. But if you do, get something other than the XL16i unit. If this was an automobile, the lemon law would have kicked in long ago!
Date created: 2012-08-18
Name: Willam Simoni
Location: Conway, SC
"Very very very unhappy!"
Trane XL16i installed on 8/16/12. First problem on 8/17 unit did not run from 2:00 to 6:00 pm. Called dealer when dealer arrive unit was working. He said unit must have a loose wire, but he cant find it because the unit is now working. Second problem 8/18 unit did not run from 2:05 to 3:00 pm and has stopped again. Called dealer and repair man (Repair man not available) left phone messages that if they can't fix it I will have the unit removed! I have not payed him as of today, will advise what happened!
Date created: 2012-04-30
Name: D. Bertotti
Location: Austin, TX
"Second failed coil in 6 years"
We had two Trane XL16i units placed in our home. I am very disappointed, as I believed they were a high quality product. The first coil failed within 3 years, and now it has failed again and the second coil has failed after 7 years (with an $2100+ price tag). Our home is 3000 square foot and the ac guy who installed these said they would be more than sufficient to cool our home. Once it gets in the 100's, it won't get much below 80 inside. We have had different ac guys tell us you can't get an ac to cool more than 20 degrees, but I know people with comparable size homes and units who don't have that issue. We are bummed with Trane!
Date created: 2011-08-16
Name: Jerry C.
Years owned: 3
"Better by comparison"
My neighbor and I both built our homes at the same time. We installed a Trane System and they installed Carrier. We compared systems and costs, both systems ran around $17,000 for Furnace, Coil, Electronic air cleaner, a/c Unit and thermostat installed. Both high end systems. My Trane is a XC95m furnace, Clean Effects air cleaner, XL16i a/c and Comfortlink II thermostat. The Carrier System my neighbor got was an Infinity 96, Air Purifier, Infinity a/c and Edgeģ Programmable Thermostat. After three years I've had zero problems, the system has run perfectly. My neighbor has had the coils replaced on the a/c, his furnace stopped working in the middle of winter the first year with a bad gas valve and his a/c makes a high pitched noise that the installer says is normal. Itís become a bit of a sore point with him. I know that all manufactures have issues with some percentage of products and donít believe Carrier is junk. But in my experience I got the better system.
Date created: 2011-06-21
Location: Seattle, WA
"Trane will break the Bank"
If I could give it -5 stars I would. Has had major problems twice in six years. We live in Seattle so this unit is NOT over worked. First major repair the contractor covered because the unit was a little over one year old and they talked me into Trane. Now to begin the sixth summer of use, we find that the coil leaked so needs to be replaced. This also caused the TXP valve to fail. Repairs for this require the system to be completely removed and re-installed, including the furnace. Nearly $2,000 in expenses and so far it's taken three weeks. We were told the parts would take 5 days to arrive and they took two weeks. I contacted Trane who suggested that the contractor must be to blame. Trane not only charges way too much for their substandard product, but they aren't very customer friendly either. I see many reviews here for satisfied people that have had their units 5 years. I hope after year six they are as happy. Six was when ours died. Save yourself money and frustration and buy a different brand.
Date created: 2011-06-21
Name: D. Graham
Location: Dallas, TX
Years owned: 10
"Never a problem"
10 years w/o a single issue. Installed the XL16i here in Dallas. It gets very hot and humid and this system never has a problem keeping the house cool.
Date created: 2011-06-17
Name: Stephanie Angelos
Location: Kenmore, WA
"Avoid Trane - Unreliable Poor Quality"
Our "top of the line" system had to be repaired within the first year. Though Trane did not warranty the labor, the dealer fixed it for free. Now the system is six yrs old and we are putting another $1,500 repair into it. The cooling coil leaked. The coil itself is covered but not the labor. The leaking coil also caused the TXP valve to fail, which alone is a $1,200 repair. This has been a very unreliable system and we would not buy Trane if given the chance to do over. We will be building a new home and Trane will NOT be in it. They are over priced, especially for the poor quality. We live in Seattle, so it's not like this system gets over used. Our system gets used 3-4 months out of the year and seldom for an entire 24 hr day. Also, the part was suppose to take 5 days to arrive and that was two weeks ago. Save yourself some money and frustration and buy another brand. AVOID TRANE
Date created: 2011-05-19
Name: R Berge
Years owned: 2
"WRONG !! "It's Hard to Stop A Trane""
Both the outside compressor unit and the inside air handler have been replaced. Just last week the compressor burnt out and was replaced.Called Trane to requested additional warranty and was told "our records show your system is currently working".If you want a longer warranty, buy it from your dealer. Great customer relations.
Date created: 2010-08-23
Name: R Acosta
Location: Duarte, CA
I just had a TRANE XL16i central air conditioner replaced an old PAYNE air conditioner. Compared to PAYNE, the only noise generated from the air conditioner is the sound from the propeller. TRANE air conditioner is creating an annoying sound generated by the compressor. The problem with TRANE company is that they don't have a customer support but instead route to their distributor. Since my air conditioner was instealled by a certified air conditioner installer but not a TRANE distributor put me at a very uncomfortable situation. The TRANE air conditioner works wonderfully and the sound is not heard inside the house. But if the air conditioner is closed to a place of gathering, DO NOT buy a TRANE air conditioner.
Date created: 2010-08-02
"Furnace & A/C"
I agree that it seems most people only write bad reviews. I had a xl16i 4 ton heat pump installed last Fall with an xc95m modulating furnace. The entire system has worked to perfection and we have not had one issue so far. There are several Trane systems intalls in my area and everyone I talked to loves their Trane equipment. I read that they are the only company that makes their own compressor and how long they last. I think if yours is prematurely failing, you may want to look at who you had it installed. Did they evacuate the system properly? Is the system properly sized and installed? The equipment is only as good as the installer you choose. I looked for a long time Trane dealer and checked references. Everyone should!!!
Date created: 2010-07-01
Name: B. Kerlee
Years owned: 1
"TRANE XL16I & 95% FURNACE"
Installed XL16l a/c and 95% furnace in April 14, 2009. 14 trips made by the dealer to repair the air handler unit and furnace in 14 months. Never any parts on hand. 7 days after installation, no heat. Claimed had bad sensor and had to order from Dallas, TX. (80 miles away). 6 days later, part arrives. Different tech said not bad sensor, rather water drain hose had kink. June 30, 2010, air handler fan bad order, outside temp 86 degrees. Tech comes, of course, no motor nor motor module at dealership, nor another unit to rob parts from. Right, have to order from Dallas. Called this morning, July 1, 2010, no parts in Dallas, so getting parts flown in from Georgia, promised to be here tomorrow, July 2, 2010. If you buy a Trane, put in the second system for back. Disgusting, dealer does not stock parts for merchandise they sell. Looking forward for tomorrow????
Date created: 2009-06-18
Years owned: 3
I got a XL16i three years ago with 10 year warranty. a year later on a hot Friday night, in July, in Florida, the outside fan failed, and the compressor shut down completely from overheating. That's when I learned dealers don't carry Trane parts. Had to wait for the Trane office to open Monday for someone to get the part, then put it in. The new fan failed a year later and again shut down the system on a Saturday, in the summer, in Florida. Again I had to wait until Monday for someone to go to Trane, get the part, and put it in. Last year a few other things broke. This year the evaporator coil went, and the replacement doesn't cool the house off completely.
Date created: 2009-02-26
Name: M. Gawdun
Location: San Antonio, TX
Years owned: 3
Installed Trane XL16i in July 2005. It heats and cools the house well and I notice a 15-20% reduction in my monthly bills over the prior systems. My only complaint is the dirty sock smell for about 2-3 days every spring when the cooling system begins to work on the return of hot weather. I never had this problem with a Ruud or GE system. The smell is so foul that I do not intend to ever purchase another Trane. I am baffled about why a supposedly quality system has such a problem. If ge and Ruud systems don't smell, why can't Trane design a system that doesn't smell? It is strong enough that it almost makes you want to vomit.
Other XL16i Reviews
The XL16i received generally mixed reviews on various web forums. Some users on doityourself.com compared it favorably to similar models from Carrier. Other said that the 16i was unnecessarily expensive compared to simpler models like XL14i and XL15i. Trane is cited as a good brand generally on city-data.com.
Users on gardenweb.com also like Trane, and preferred the XL16i to air conditioners from Lennox. But they agreed that the 16i might be unnecessary compared to lower-level models from Trane. Occasional complaints refer to strange noises and adverse effects on humidity.
Trane XL16i Model Numbers
The XL16i is available in different models which vary in efficiency and capacity.
|Model Number||SEER||BTUs per Hour|
The compressor for this model comes with a 12-year limited warranty. There are also 10-year warranties for the outdoor coil and indoor parts. To qualify for the full warranty, customers must register their unit within 60 days of purchase.
Extended warranties are also available for purchase. Extended warranty coverage includes transferability if the unit is sold and may cover labor and other costs not covered by the manufacturer's limited warranty. An extended warranty can be bought any time in the first five years of ownership.