Consumer Reviews of Trane central air conditioners
Read more about Trane central air conditioners
Reviews by Series
- TTA (2 reviews)
- XB13 (5 reviews)
- XB16 (4 reviews)
- XL16i (31 reviews)
- XL18i (4 reviews)
- XL19i (18 reviews)
- XL20i (25 reviews)
- XR13 (14 reviews)
- XR14 (7 reviews)
- XV18 (4 reviews)
- XV20i (6 reviews)
Date created: 2009-07-05 Name: A. Daigle
Years owned: 1
"Do Not Buy!!!"
I Purchased this unit because I wanted a quality worry free unit. I am very disappointed with the quality my Trane unit has given me. The entire system was a replacement to my 18 year old Janitrol unit that is now Goodman. The Janitrol went 15 years without having any major problems. I went ahead and replaced my Janitrol with a xl Trane inside and out. I paid a lot of money for that system, and now I regret it. The compressor fan motor has gone out twice. Once when the unit was 3 months old, and we were away on vacation. The fan not running caused the unit to freeze up for probably several days while we were gone. The motor was under warranty, but I had to pay for the labor to fix it. Not 6 months later, the exact same thing happened. Trane advertises how hard it is to stop a Trane. That is so not true. The Trane brand is overpriced, and the quality is not there. So far it is working alright, but I will not buy another one. I feel like I am stuck with Junk that I am still paying for. I advise people to buy something cheaper that does the exact same thing, and that is keep your house cool. I am afraid of having to change out my Trane before I pay it off. I should have took the service man's advice and went with a Goodman that was way cheaper with the same seer.
Date created: 2009-06-30 Name: N. Criscimagna
Years owned: 10
Never had a problem. I read all the bad reviews and must assume these are exceptions or had poor installation (or units are not sized properly).
Date created: 2009-06-25 Name: sabina
Years owned: 6
"Tranes faulty coils $$$$$"
We've had this unit for 6 years, after 3 years the coil was replaced under warranty - now 1 year out of warranty the coild needs to be replaced again - this time for 2,000.00 - Is there any help out there?? The repairman recommended a new unit telling us that this will probably happen again in another few years and that it would be cheaper - does trane offer any assistance in their clearly defective units
Date created: 2009-06-24 Name: RayInAZ
Years owned: 2
"Old Republic Home Warranty"
Based on my recent experience with not only Trane but owning rentals I've tried others. Basically they are all the same, it is the luck of the draw to determine how long they will last. My solution is to have all my homes covered by Old Republic Home Warranty. Replaced a recent 3.5 ton unit for $55/initial house call and $200 disposeal fee to haul awya the old unit. 3 years ago Old Republic replaced another unit that one was $45/initial house call and $50 to haul off the old unit. I will always have Old Republic on my homes as long as us products are junk.
Date created: 2009-06-24 Name: C. Leonard
Years owned: 3
"DON'T BUY TRANE!"
Leaks freon, had to have coil replaced after 1 year. Still having issues with freon leaks. I could've bought a whole new unit with what I've had to fork out in repairs. This ac is totally useless!
Date created: 2009-06-23 Name: Chris Macy
Years owned: 1
"Installed less than 24 hours, already broken"
Here I sit in an 87 degree house, with my lovely new Trane ac unit sitting in thr attic blowing hot air. The repair technician just left, and the compressor is just shot. This unit was turned on after installation at 7pm on 6/22. The house started warming at 3pm 6/23. Glad my money lasted me a whole 20 hours of Trane quality cooling!
Date created: 2009-06-23 Name: Amy Hannan
Years owned: 4
"Trane air conditioner problems"
We built a home in 2006 and our 3year old unit ttbo4 unit compressor is bad and will not cover the labor cost to place unit to the tune of 600 bucks! Now they are telling me we have to purcase new refrigerent to boot? Trane should stand behind their product when it breaks! We would go out of business if we treated out customers like this! Do not buy a trane! By the way our capasitor has been replaced already as well... What a piece of crap!
Date created: 2009-06-20 Name: Rod & Cynthia Dawson
Years owned: 3
We purchased our Trane ac in 2006 and have had to have the indoor coil replaced.....TWICE! What are the chances of having two defective coils within 3 years? Tells you something about Trane's quality (or lack of). Of course, the labor we had to pay for (around $500 for EACH instance!) We completely regret ever having purchased this poor excuse for a premier air conditioner. They should rename their units TRAIN WRECK....which would be much more fitting!
Date created: 2009-06-15 Name: D Miller
Years owned: 9
"3 strikes and your out"
I own 5 Trane units, 3 in my own home, and 1 each in two rental homes I own. My personal home has had one unit continuously in need of repair, and the latest was a complete replacement of evaporator coils. Very expense. The rental home unit for one house lasted 10 months before the compressor went out, and then it went out again 8 years later. The other rental unit lasted 2 years before the compressor went out, and then again two years after that. I am done with Trane. I am going back to Carrier on my next unit that I purchase. The last Carrier unit I had performed for 21 years without a hitch. I only replaced it with a Trane for energy savings. Big mistake. I've spent a bunch of time and money replacing the Tranes.
Date created: 2009-06-15 Name: D. Kerry
Years owned: 2
Compressor failed after 6 years. 5 year warranty. Not easy to find maintenance info or receive help from authorized service centers.
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