Consumer Reviews of Rheem central air conditioners
Read more about Rheem central air conditioners
Reviews by Series
- 13AJN (8 reviews)
- 14AJM (10 reviews)
- Classic (16 reviews)
- Prestige (21 reviews)
- RASL-JEC (5 reviews)
- RSPM (6 reviews)
Date created: 2014-07-01
Name: Barry and Diann Dickman
"I hate Rheem"
We live in a condo in Tamarac, Fl. A new roof was being installed and a company by the name of Sawgrass said whoever wanted to replace their 27 yr old units would not have to pay for the crane to lift them onto the roof. Almost all 21 units opted to get new a/C. My 27 yr old unit only had 2 repairs all needing freon. My 6 yr old Rheem required a new motor in 2 years I know the service charge was $75. However when they came to install the covered motor which took 15 minutes the charge was $225. The actual cost of a new motor. No satisfaction from Sawgrass. Three yrs later another motor failed and replacement $375. Today our compressor went $850. Stay away from Rheem.
Date created: 2014-06-22
Name: Anu A
Location: Hollywood, FL
"Burning Motors within 3 - 4 years"
I decided to write this comment after having the same issue in two different Rheem air conditioners. I had an old a/c (not a Rheem), which worked for over 15 years without. It had some rust so the service person advised me to consider replacing it with a new Rheem a/c unit which I did. In about 3 - 4 years, the a/c stopped working. What I found out was that the motor was burned out. Since I could not locate the company which installed the a/c, I decided to pay a technician to replace the motor (paid around $750.00 for both labor and parts). Then I moved to this new house, which is only 3 years old. The builder had installed Rheem air conditioners in every new house. Guess what, two weeks ago (June 2014), the a/c stopped working. I called the company which had installed the air conditioners in this community. The problem was the same, the motor has burned. They came and replaced the motor, but charged me $290.00 for labor. I contacted Rheem by an e-mail. They were good at responding, but said "it is my responsibility to pay for labor." My point is "Rheem is making inferior quality products that break within 3 - 4 years." Otherwise, I do not have to go through the same problem with two different units. My suggestion for anyone who reads this is to do more research on other brands before making your final decision. If I have a choice, I will not go with Rheem air conditioner again.
Date created: 2014-06-04
Name: L. Tiberi
Location: Collingswood, New Jersey
"Old Rheems Good - Newer Rheems not so good."
I have had a Rheem central air conditioner for 16 years, and it has just now died. After reading many of the reviews here, I have concluded that the old Rheems were good and lasted many years with no troubles. However, all of the newer Rheems are getting bad reviews. So I guess they don't make them like they used to. Now I am hesitating to get another Rheem.
Date created: 2014-05-16
Name: Kimberly Ruiz
Unit is less then 2 years old and already broken. Repairman saying its a "valve that is stuck". Unit has been down 9 days. Takes 5 plus days to get parts from distributor. Unacceptable!! Would never buy another Rheem.
Date created: 2014-05-10
Name: Papa Herf
Location: ATL, GA
"Rheem = ream"
Paid $6000 for unit 3 years ago; just had to fork out $254 to find the leak. The leak was the coil that Rheem is being sued over.... And now it's gonna cost another $894 for the labor to replace it. Still working on getting them to honor the 5 year warranty. I bought mine through Home Depot... If they mention any kind of Rheem product tell them hell no... I am in contact now with HD to get them to drop Rheem or their installers to quit using them.
Date created: 2014-04-27
Name: A. Lathrop
Location: Killeen, Texas
Bought a new house in March 2012 used my ac unit for one summer and now this summer it does not want to work. In addition, my warranty was only two years for the ac unit. Now I have to figure out what to do. I do know the unit outside is a Rheem and it is not working, so I probably have to spend money to get it fixed or just get rid of it.
Date created: 2014-02-20
Name: T. Hill
"Rheem central air/heating units defective"
I have two Rheem central heat and air units for my house. Within the first three years, these units have broken down five times. Although Rheem has covered the parts under warranty, I have had to spend almost $4,000 in labor and refrigerant for these defective units. Very disappointed in Rheem products.
Date created: 2014-02-07
"Very poor performance"
I was talked into buying this pos by the a/c installation company. It is creating a gold mine for the a/c company. They can milk the consumer for service charges. I ended up paying $70 for replacing the fuse and then it failed within two days. Now they are suspecting the circuit issue. From my own experience, I strongly advise everyone not to install Rheem central air conditioner.
Date created: 2013-12-27
Name: M Weaver
Location: [email protected]
"Really bad. Always broken."
This has been a non stop nightmare. There is literally no way to change the filter. Fortunately, this is usually unnecessary as the unit is broken so often it's pointless. I bought a fire pit and set it up in the living room. The house is warmer than it's ever been; I just have to keep the windows cracked. Run away from this company.
Date created: 2013-12-10
Name: Mike K
Location: Cape Coral Fla.
"Watch the Warranty / Everything Excluded"
Parts just corroded away in 3 years, unit required $400.00 worth of repairs. Rheam slimed their way out of covering the warranty, said it was environmental . Now I have a unit that needs $400.00 of repair work every 3 years
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