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Payne PA10 Central Air Conditioner

#1 of 4 Payne Air Conditioners

Updated: Jun 13, 2016

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Overview of the PA10

Payne's PA10 air conditioner is a discontinued, 10 SEER electric unit. The series, for which last available data dates to 2004, consists of nine models in a range of sizes for residential to light commercial use.

According to the manufacturer, the PA10 features a durable, long-lasting exterior with a weather-protective cabinet of pre-painted steel, enhanced by a galvanized coating and zinc phosphate finish. Exterior rust-resistant screws also are feature, further contributing to the unitís long-lasting performance.

This unit also was designed for simple maintenance, with strategically placed service values, one panel for all electric controls, an easy-to-remove base pan and straightforward access to all of the unit components. It includes an enclosed fan motor for additional durability, copper tube aluminum fin coil for efficient heat transfer, and vertical air discharge.

Consumer Reviews of the Payne PA10

Compare to Other Payne Air Conditioners:
  • Very Satisfied
    2
  • Somewhat Satisfied
    1
  • Neutral
    0
  • Somewhat Unsatisfied
    2
  • Very Unsatisfied
    4


Date created: 2016-06-13 Name: Bob Johnson
Location: South Dakota

Satisfaction Rating:

1 of 5 stars

Review:
"Needed"
Big mistake buying and owning one.


Date created: 2015-08-11 Name: Tim K
Location: Kansas City, MO

Satisfaction Rating:

2 of 5 stars

Review:
"Lasted only 10 years, noisy, not recommended"
I'm pretty disappointed with this unit. My 2.5 ton Payne AC just went out after only 10 years of service. The failure was a dislodged pin in the terminal plate on the compressor, causing a coolant/oil leak, and allowing a fault between phase wires once the oil bridged the gap between them. It's not something that can be related to install or even operation; a dislodged pin is due to wear and tear, especially vibration. Even when it worked well, the unit was loud, much louder than my 4.5 ton Ruud heat pump sitting right next to it. 10 years of service isn't terrible, but I feel that 15 years is expected now. It's not at all uncommon to see 20 or 25 year old units still going strong with proper maintenance. This Payne did not live up to expectations.


Date created: 2015-05-10 Name: Bill
Location: Maryland

Satisfaction Rating:

5 of 5 stars

Review:
"Mine has been flawless"
My Payne heat pump just went out and she gave me 15 years! Amazing unit. To all the people that have had so many unusual failures, I have one bit of advice: most systems failures are attributed to a poor install by the technician. As a builder I have some input to fact: Payne and Carrier are the same company. My outside heat pump is a Payne matched to a Carrier air handler...my system has been flawless and my HVAC technician is superb. Its all about the installer 99.9% as associated to issues. -15 to 108 degrees, it's worked like a charm and they are builder grade. 15 years is superb; these usually go 10-13 years! I'll get another one in the next few days.


Date created: 2014-06-27 Name: W. Maxey
Location: Omaha, NE

Satisfaction Rating:

4 of 5 stars

Review:
"New house install."
Our house was built in 2001 and this is the unit the builder installed. Very reliable so far. Decided we should have it's first "routine" service this week. No problems when we called the hvac people but they informed us that the condenser has bad points and will fail soon. Suggest that entire hvac system be replaced at a cost of $5,900. We see no signs of any problems and will wait for it to fail, if it does.


Date created: 2013-08-14 Name: CHARLES HILLMAN
Location: MOBILE ALA

Satisfaction Rating:

5 of 5 stars

Review:
"13 Years Old, No Problems"
13 years old, no problems.


Date created: 2013-06-10 Name: Mimi Best
Location: Aurora, Colorado 80015

Satisfaction Rating:

1 of 5 stars

Review:
"A Woman?!"
I bought my Payne unit from Sears in 11/28/09. The first summer, all it did was heat up my house. I paid Sears $105 to come out and they determined that the condenser coil was leaking. They sealed the leak and refilled the freon. The following summer the same thing happened and again, 105 for Sears to come out and replace the condenser coil. This year the outdoor unit is not working at all and Sears will come out for 105 and of all the companies I have called, only two will come out and work on it. This product is very bad news so never buy a Payne. I wish I would have known this before I bought one. I will never buy anything again without researching it first.


Date created: 2012-08-30 Name: J>S> Reed
Location: Newmanstown,Pa

Satisfaction Rating:

2 of 5 stars

Review:
"Evaporator coil bad"
Same problem at other houses in area, less than ten years old. My in laws had theirs over 20 years with no problems.


Date created: 2011-04-27 Name: elizabeth findley
Location: savannah GA
Years owned: 3

Satisfaction Rating:

1 of 5 stars

Review:
"Incompetent? A polite description"
Shoddy workmanship, Incompetent Air Conditioner Repairmen. This is VERY polite as a description of PAYNE. Let them rename themselves PAIN for Obvious reasons. Heat related headaches among them. You may find this amusing. But I assure you , it isnt.


Date created: 2007-10-03 Name: Tammi Dickerson
Location: Williston, ND
Years owned: 1

Satisfaction Rating:

1 of 5 stars

Review:
I bought a payne central airconditioner and model PA10JA036-G, in late August and had to already replace the compressor and it wasn't even 1 year old to date of installation and then had to pay for freight, labor - huge bill!!! almost $400 and it didn't even last a year. I think to total bill for the new one was $1300 and already had to put 1/3 back into it. Not a satisfied customer. My old central air lasted for over 12 years.


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Other PA10 Reviews

One review on hvac-for-beginners.com highly rates Payneís basic units, recommending them to other shoppers and complementing the full warranty Payne offers. A contractor on askville.amazon.com suggests Payne basic air conditioning units as well, stating these units provide good longevity and performance.

Despite the positive reviews, consumer and help forums around the web are littered with complaints and other issues with the PA10. One homeowner on diybanter.com states that the unit doesn't keep his home cool, while another on allexperts.com reports that his unit simply stopped working after continuous issues with the air conditioner. However, in these cases, homeowners and contractors suggest that faulty installation and using the wrong size unit for the home may have played a role in some of these problems.

Payne PA10 Model Numbers

The PA10 is available in different models which vary in efficiency and capacity.

Model Number SEER BTUs per Hour
PA10JA018-C 10 17,200
PA10JA024-C 10 22,000
PA10JA030-C 10 27,600
PA10JA036-C 10 33,800
PA10JA042-C 10 40,000
PA10JA047-C 10 44,000
PA10JA048-C 10 45,500
PA10JA060-C 10 57,000

PA10 Warranty

Payne typically offers a 10-year limited warranty on all cooling products. Units need to be registered on payne.com within 90 days of installation to receive full coverage. Failure to register the product will result in a 5-year limited warranty.

 
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