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Consumer Reviews of Islandaire central air conditioners

#59  of 66 brands of central air conditioners

16% of customers recommend
2 of 5 stars 25 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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  • EZ (10 reviews)

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Date created: 2014-01-30 Name: Burned by Islandaire
Location: Amherst, NH

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Islandaire Horrible Experience"
I made the mistake of buying an Islandaire ptac in 2011, a through-the- wall combination air conditioner and heater, the kind you see in motels and lower price hotels. It never made it one full year without repairs. First it melted itself, then it wouldn't cool. Then the fan shaft assembly broke. I had to threaten to sue them to get them to replace it under warranty. Then the new replacement unit started breaking down right after the warranty expired. I finally bit the bullet and junked it last year and bought a new Amana. This was a very expensive mistake. All of this is true and I have the documentation to prove it. Do yourself a favor and do not buy, it is absolute junk.

Date created: 2012-05-26 Name: G. Huang
Location: New York

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

The fan stopped working right after the 12 months warranty ended. Almost every owner in my condo building complained about their units. The fan is too laud and one owner had a gas leak.

Date created: 2011-08-07 Name: Joe Nagrano
Location: Downtown - NYC
Years owned: 4

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Islandaire Air Conditioners Suck"
I spent $2,000 on a Islandaire 18,000 btu air conditioner and it never worked. I got it through Norwest. The unit does not cool, it vibrates and is very loud. The company and the reseller have done nothing. Norwest Air Conditioning and Islandaire have left me holding the bag. They stalled so the warranty would wear out and I got stuck with the thing. Do not buy Islandaire air conditions.

Date created: 2010-09-16 Name: Vessi

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Worst company"
This is the worst company. I ordered a sleeve in April. Currently is middle of September and I still do not have it. Last time I spoke with the sales person he told me that they have quite a few 6 months old cases.

Date created: 2010-07-24 Name: Vlad

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Model EZ RM"
The worst ac. Seven units were installed in our building and 4 failed in one-two years (fans on the condensers). Customer be aware!

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