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Consumer Reviews of INTERTHERM central air conditioners

#45  of 66 brands of central air conditioners

38% of customers recommend
2 of 5 stars 18 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2010-08-31 Name: Ellen Harpin
Location: Casselberry, FL

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

This unit started leaking freon within a couple of weeks of it's installation in a new home. The company that installed it replaced freon a couple of times, replaced both coils, and then refused to do anything more unless we paid, though the freon kept leaking. We've had the unit charged again and again by a major company, and they told us the unit is a lemon. We are seniors rearing a special needs grandchild who needs AC due to severe asthma. We are filing a complaint with the state.

Date created: 2010-08-24 Name: L. Lepow
Location: Weirsdale, FL

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Very BAD"
Our Intertherm unit was installed in our new home 4 years ago. In that 4 years, we have had 4 service visits including 2 faulty evaporator coils and 2 bad contactors in the heating fan. My last unit was a Carrier and went 7 years without any issues. When this one finally goes, I won't be buying another one!

Date created: 2010-06-20 Name: B. Ziz
Years owned: 17

Satisfaction Rating:

5 of 5 stars Very Satisfied

"Still going-17 years"
We're having our first problems with our 2 Intertherm units, after 17 years in our home. We need to replace with heat pumps and are trying to decide what brand to use. Our units are now leaking and our repairman is surprised that our units have lasted so long. He said they usually don't last past 10-12 years.

Date created: 2010-05-03 Name: D. Harlow
Years owned: 3

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Intertherm AC Unit"
This is the worst unit known to man. I have not even lived in my home for 4 years, and every year I have had an issue with this unit. Twice it's lost its freon. Just August of 2009, the compressor died! It took 6 weeks to get it fixed as Residential Technical Services-Group Owner Bob Reeser is the worst service group ever- Clayton Home buyer beware! Get it all in writing on this crappy unit and crappy service group!

Date created: 2010-04-28 Name: E. Parker
Years owned: 4

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Evap coil of A/C unit"
In Dec. 2006, I purchased this unit (model#Q3RD036K; serial# q3f060901943) for my home. Florida Home A/C installed it. As it has been 4 years since the purchase, I have had issues with the unit losing freon. I recently found that there were several leaks in the evap coil. I had hoped that once I purchased this unit for my home, that I would have a great long time before having to deal with any future problems, as I had with the previous unit that came with my mobile home. Now, I am looking at having to replace the bad coil, and after paying over $3900 for the installation and maintenance, and freon (up to 3lbs at one time of loss). I now have to put out close to $700 more dollars for the work to remove and replace this faulty piece. I would like to make it known that if there is a problem with this particular product, other people need to know. I am submitting this review as my complaint for this unit.

Date created: 2010-04-15 Name: S. Lawson
Years owned: 2

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Intertherm units"
I have owned an Intertherm unit for 1 1/2 years and it is a piece of crap. The warranty sucks and the only dealer in town that deals with this unit is rude.

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