Consumer Reviews of Heil central air conditioners
Read more about Heil central air conditioners
Reviews by Series
- N4A3 (4 reviews)
Date created: 2016-09-14
Location: rhode island
After the compressor went bad the system never fired up. It burned all the parts three or four times. System is bad now. Heil doesn't want to hear it. Never buy Heil.
Date created: 2016-09-12
Name: Vicky B
Location: Mebane, NC
"Air conditioning coils just out of warranty"
Don't you all find it typical that as soon as your warranty expires your product fails? I am only 5 weeks over my warranty period and now have been told that no amount of complaining will help. I just have to pay to install new coils. You would think that a grace period might be in place. So disappointing.
Date created: 2016-08-08
Name: Ashish Kalani
Location: Reading, PA
"Too expensive & bad"
Brand new system installed in June 2011, and it's July 2016, 2 weeks after the motor warranty goes out, and the motor breaks. How does a motor break down in 5 years? I have seen systems running since the 90's. Literally, I would never recommend this company to anyone. Not to mention the terrible customer service. If you want a company that will never care about the customer needs or stand by their product when it fails, then please do purchase their overly expensive product.
Date created: 2016-07-26
Location: Bedford, IN
"Worst AC brand"
In the 10 years we owned this unit it was serviced 5 times. It came with a cracked coil which the original installer refused to repair. Today I am replacing this piece of crap with a Trane or Carrier.
Date created: 2016-07-06
I've bought and sold a lot HVAC equipment - Trane, Lennox, Carrier, Goodman, etc (they all pretty much share the same things) and I've been most pleased with Heil. The homeowners and contractors always want to blame the manufacturer but they should blame themselves. Some homeowners want to get the cheapest contractor and the cheapest contractor usually is someone that doesn't know a whole lot about HVAC. To the homeowners out there, make sure you get an HVAC company that you can trust and you know the company is knowledgeable. A lot of these reviews don't seem right. 2 bad transformers and a board? Sounds like a bad contractor to me. The units work great and haven't had much major or minor repairs. PS: It's the same thing as a Bryant, Carrier and Kenmore.
Date created: 2016-06-30
Name: Jeffrey Adams
Location: Tallahassee, FL
"Heil central heat and air"
We bought this unit in 2012 and had to replace parts each year. We always had maintenance on the unit each year and there has always been something wrong with the unit. I highly recommend you look at other brands besides Heil because if your wallet is big then buy Heil. You'll be spending tons of money each year.
Date created: 2016-06-28
Location: South Carolina
Heil air conditioner is a rip off! Only had mine not even a year and it quit working! I am so mad! Had it fixed and it still is not working! The guy sold me a piece of junk! Please do not buy it! It is nothing but trouble, and they don't want to fix it unless you give them more money and even then it does not work. They need to stand behind their equipment!
Date created: 2016-05-31
Name: Tom W.
Location: Chicago, IL
Unit was installed with new house. Nothing but problems since the start. The furnace is failing and now the outside unit is failing. This product is total crap. 10 years of problem operation and service by a trained tech and the entire unit is failing. Stay away from this product!
Date created: 2016-05-23
Location: Indian Trail, NC
"No problems with our Central AC"
I've owned my AC for 5 months, as it came with the purchase of our new home. It's worked very well and cooled the house very efficiently. So far, I don't have any dislikes. It's very quiet. You can't even hear it running. I would definitely recommend this to a friend, and if I were in a position of having to purchase another AC, I would deeply consider this brand again.
Date created: 2015-09-05
Name: Cherry Rafferty
Location: Alpharetta, GA
"Units failing after 6 years"
One unit blew two transformers and a circuit board. After both were replaced everything is running. Both units were low on Freon. One required 2 lbs. and the other 3 lbs. Opened up the coil to the unit that required 3 lbs. of Freon and it was rusting badly. Replacement of coil will cost $1,600. Brand is so not worth the money.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.