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Consumer Reviews of Guardian central air conditioners

#22  of 69 brands of central air conditioners
44% of customers recommend
3 of 5 stars 18 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2017-06-03 Name: Bonnie Vallis
Location: Minneapolis, MN

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Stupid compressor is quite slow, shuts off all the time. Energy assistance says not a good brand. Nothing like buying a brand new house and c/a which is like a year old and doesn't work properly.

Date created: 2016-08-14 Name: DRC
Location: California

Satisfaction Rating:
3 of 5 stars Neutral

"Generally satisfied"
I purchased this brand and model because, as I understand it, it is one of the few, if not the only, model that was compatible with the 35-year-old equipment/configuration of the system. It could be installed without a very expensive retrofit of the entire system, the rest of which was functioning fine. As for the unit itself, we have no complaint.
Date created: 2016-08-02 Name: David Hurst
Location: DeKalb, TX

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied

"Purchase of product"
Was told I was purchasing a York. Received a Guardian. I am not happy with the continuous running of the unit. I have the thermostat set on 72 which is our comfort level. The AC runs all day and most of the night. Our 1st unit purchased when the house was built in 2000 did not do this. Our home stayed comfortable and our electric bill was never over $250. I am waiting to see if this unit will eventually cool the house enough to stop running all the time.
Date created: 2016-03-19 Name: Ryan the Airguy
Location: Centralia, Il

Satisfaction Rating:
5 of 5 stars Very Satisfied

"Good product. Good price."
Guardian made by York wasn't built to be "top of the line", but if comparing with other "budget based brands", it's at the top. I've installed and serviced about everything out there in the last 20 years, and this is a good product. Overall well designed, quiet, and durable. Keep in mind that performance and reliability start with a quality installation. Proper unit size, correct airflow (supply & return ducts), system charge, and so on, must all be correct for any system to work right, regardless of the make. Most any manufacturer will stand behind its product if installed to their recommended specs.
Date created: 2015-11-02 Name: VLQ
Location: Dallas, TX

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

"2 months old and is junk"
Run from this company and run fast. Remember, you get what you pay for! This unit is 2 months old. It was loud from day 1 and freezes up. The company does not stand behind their product. My bedroom is now going to be in my dining area as my upstairs is being sealed off. There is nothing I can do.
Date created: 2015-08-15 Name: Daryl Duncan
Location: Clinton, UT

Satisfaction Rating:
5 of 5 stars Very Satisfied

We were told there was a 10-year warranty if we registered online. The Warranty Registration also says 10 years, but when we printed out the "Limited Warranty" after registering online, the warranty said 60 months which is only 5 years. How do we get the 10-year warranty?
Date created: 2014-08-19 Name: Linda Williams
Location: Moreno Valley

Satisfaction Rating:
5 of 5 stars Very Satisfied

"AC Condenser -5 ton"
Guardian is highly efficient, cools rapidly dependable. It's parent company is York which has longstanding reliable reputation.
Date created: 2012-09-16 Name: Carmen Hill
Location: Barnegat, NJ

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

"Goodman Air Conditioner"
I am totally dissatisfied with the Goodman Air Conditioner that I bought three years ago. Furthermore, I am also upset with the company. I wrote to them to see if they would back up their product and their response was inadequate. By the time I repair this product, I could probably by a new one. I urge anyone who needs a new Air Conditioner or a furnace to stay away from Goodman products because they do not backup their product or produce a good product.
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