GOODMAN SSX16 Central Air Conditioner
Updated: Aug 16, 2017Write a review
Read more about GOODMAN Central Air Conditioners
Overview of the SSX16
The Goodman SSX16 is a high-efficiency, split system air conditioner with an efficiency rating of up to 16 SEER. The unit features a two-stage Copeland scroll compressor and a compressor sound blanket to reduce noise levels. A three-bladed fan and louvered sound-control top also help reduce sound levels. The condenser coil of the SSX16 is made of corrugated aluminum fins and rifled refrigeration-grade copper tubing. The louvered, heavy gauge galvanized steel cabinet protects the coil and is coated with a corrosion- and rust-resistant finish. The SSX16 uses the environmentally friendly R-410A refrigerant.
Date created: 2017-08-16
Our Goodman system is 5 years old and we're on our second coil replacement. But parts are not in stock so I am sitting in a 90-degree house waiting for a part to be trucked in from Houston to South Florida. I offered to pay for overnight service quoted at $400. The next day overnight shipping jumped to $1,200. They had no intention of ever shipping overnight or 2 day air. I will never buy this system again. I wish their Executives would come work out of my house. I am looking at two to three weeks of 90 degree indoor heat in South Florida in August. This is reprehensible customer service.
Date created: 2016-07-10
Location: Pooler, GA
"Coil failure and valve failure"
Coil had to be changed twice within one year. Second unit already requires a new regulating valve. Both units were installed in 2009 and have been used sparingly. The longest use was for one month in summer and one month in winter. Total use in the past 6 years is less than 10 months. Past repairs have already cost more than $2000.
Date created: 2015-08-28
Name: Jayendra Patel
Location: Central Florida
I bought the 16 SEER AC/heat pump in 2010 for $6000 installed from a very reputable AC contractor here in Florida. The air handler coil developed a leak in less than two years. The contractor had to order a new one under warranty, which took 10 days. Although the coil was under warranty, the labor cost me $500. Now again, the new coil developed a leak and the serviceman told me they would have to order a new one which will be 5-10 days. It would cost another $450 +. My original Carrier last me 20 years without a major expense. My neighbors Carrier is still humming after 25 years. So in retrospect, I think I should have stayed away from Goodman as $500 expense every two years is beyond my budget!
Date created: 2015-02-22
Name: carl Egean Edwards
Location: Dallas, TX
We own rental property in the East Texas area. Out of several properties, one being apartments (80 units) located in Longview, Texas, we have replaced all our units. We upgraded to 16 SEER to help the tenants with energy costs. Going on our 5th year with only minor maintenance and few electrical failures, we are very pleased with our investment. With our other properties, Reem/ Heil/ Trane have been a money pit. Goodman has the best warranty in the HVAC industry. I think the biggest problem I see is the tech and installer. You get what you pay for. We use only a qualified Authorized Goodman Contractor. This is all they deal with and they know the product. I hope this information helps in making your choice. We are glad we did. Carl Egean Edwards Dallas Texas GMAC Property Management Inc.
Date created: 2014-04-24
Location: South Florida
"Installation is everything"
I am a contractor in South Florida. Any compressor that fails in the first few years was not properly installed! Any brand will fail without a proper vacuum or line set flush. I've been doing this over 20 yrs and have zero compressor fails. We install about 8-10 systems a month. Mainly Goodman or Ruud. Customer should call a local distributor and ask them to refer a contractor. They know who brings in all the warranty parts and who doesn't .
Date created: 2013-12-09
Name: Elisa Enzyme
Location: South Carolina
Goodman product are horrible and their contractor service is horrible as well. After the installation of the 16 seer system with 4 ton, it's broken 2-4 times a year.
Date created: 2013-10-03
Name: Franklin Sullivan
Location: SanAntonio, Texas
"2 Years, 17 Days - Freon Gone - Only 2-Year Labor Warranty"
New A/C furnace cost $7500, 09-13-2011. I was told when I replaced it all that I will have no problems for many years. My old unit was 15 years old and my furnace was 33 years old. No major problems for over 14 years. With this new unit now I had a loss of cooling. Will fix it (who installed it) came out and said, I would need to pay almost $400 to install freon since my (labor) warranty expired about 2 weeks ago---What a crock. Oh sure, they said all parts are warranted for life but now all labor is on me. If this is an indication of the reliability of this unit, I am extremely disappointed.
Date created: 2012-10-01
Name: BN Sanneman
Location: Naples, FL
"Poor Condensate Capture"
From new - condensate not captured by drain system - leaks into ah cabinet and into secondary pan. Installer has attempted numerous internal mods without success, all at his expense. Goodman rep visited and could not fault installation or offer a remedy. Installer will replace entire system with another brand at his expense as Goodman has denied replacement/correction under warranty.
Date created: 2012-07-05
Name: Joe Ramirez
Location: Adelanto, CA
This unit isn't even 4 years old and it has quit working and we have spent 10,000 dollars on purchasing it. Now for problems we have spent 365.00 just to see what is wrong!!! Penguin Air installed and did a Horrible job. Then we called Advantage Heating and Air and they could not find the problem and when we call back we get the run around. So, I tryed e-mailing Goodman and received Really No help what so ever?? We live in the desert and temps reach 109. Would never recomended Goodman
Date created: 2012-05-30
Name: Jo Lynn McCurley
We replaced our 21 year old system ,that by the way was working great, but like fools we thought we probably were due for an update, with a 4 ton Goodman unit--nothing but trouble from the first month ( July 2009)We have had service calls upon service calls --as I write this I am waiting on a technician to arrive for repairs. Most companies won't even come out for Goodman repairs--the a/c company that we purchased it from went broke & now is out of business-so they're no help in this matter.I See another $5,000-7,000 being spent in the near future for another system---Goodman is the worst.
Date created: 2011-06-01
Location: Melbourne, Fl
"Coastal Environmental, VacuVent"
I contacted [email protected], of Goodman for an assistance with the compressor, which is less than 10 month old. I got printed form reply, telling me how great their quality is, but did not offer any help. Basically saying, too bad.. The VacuVent installed the airconditioner, who do not want to help either.. I strongly ask consumers to avoid Goodman product from what I've experienced, and most of all from VacuVent.
Date created: 2010-09-15
Name: M. Rogers
Location: Durham, NC
"Goodman AC unit"
I purchased a Goodman ssx16 2.5 ton unit in August after my Trane unit of 11 years died. As of 9-15-10 I have not had any issues and the company who installed it did a very professional job. I would recommend this unit and company to all my family and friends in the future.
Other SSX16 Reviews
The few online reviews of the SSX16 seem divided. A consumer on gardenweb.com states that the SSX16 is not worth the investment, especially when used with certain furnaces. Another consumer said he is impressed with the warranty and price of the unit. A reviewer on doityourself.com had trouble with the compressor being loud and starting often, and said he'd heard of other consumers having the same problem.
Online product registration is required within 60 days of installation for maximum warranty coverage. The Goodman SSX16 is covered by a 10-year limited compressor warranty and a 10-year limited parts warranty.