Consumer Reviews of Goodman central air conditioners
Read more about Goodman central air conditioners
Reviews by Series
- DSXC16 (9 reviews)
- DSXC18 (14 reviews)
- GSC13 (29 reviews)
- GSH13 (10 reviews)
- GSX13 (36 reviews)
- GSX14 (10 reviews)
- GSX16 (11 reviews)
- SSX16 (12 reviews)
Date created: 2010-06-14 Name: James
"Goodman units are as good as the installer"
If your installer does not pressure test after soldering the refrigerant lines, then how can you expect not to have problems. Also, they should know the ashrae code for installing an HVAC unit. I have installed and repaired all types of units and these and Rheem are better than Trane or Carrier.
Date created: 2010-06-14 Name: Kimsey Lantz
Years owned: 5
"Goodman System Works Fine"
Used best installer I could find. Equipment easily cools home in summer and heats it up just fine in the winter. Dealer included the best warranty coverage.
Date created: 2010-06-10 Name: Keith Doughty
Years owned: 3
What a waste! This unit has never worked properly. Runs constantly and the coolest air to come from any vent is only 77 degrees day or night. It is 95 degrees here in the summer and the best this unit can do is to cool my new totally insulated home down to only 80 degrees. The Goodman engineers came to my house and said my attic was too hot so I installed additional vents and turbines on my attic and brought the temp down in my attic but no change in cooling. Never buy a Goodman. Stick with the better brands and be done with it.
Date created: 2010-06-08 Name: J. L.
Years owned: 11
I installed two 3 1/2 ton gas packs eleven years ago. Last year, the blower motor went out on one unit but I was able to replace it myself for $120. This year, the compressor froze up on the same unit so I will replace the entire unit. I will try to replace it with another Goodman but it will depend on what I can purchase.
Date created: 2010-06-07 Name: C. Ferrante
"I got screwed"
Put the unit in 6/07. Since then, 3 a-coils, one relay and non stop leaking either outside and inside and $1100 in labor and recharging the unit. This is not a Goodman but a good for nothing A/C. Been waiting now a week for the 4 a-coil.
Date created: 2010-06-07 Name: Rick
Years owned: 4
This is the biggest piece of junk that I have ever owned. Had new outside unit installed 4 years ago. Was installed under home warranty. Labor was not covered. Cost $1100.00 to install. Compressor was out within 1 month. No charge but no a/c for a week. (July in Texas). Has been out of freon every summer since. ($25.00/lb with a min. of 4 lbs each summer.) Well, it went out again on Saturday, the first 100 degree day of the summer. Repairman came on Sunday and replaced multiple parts @ a cost of $432.00. Worked for 6 hours after he left. The compressor is now out. Still under warranty but will cost $1100.00 to install when they get it. Can get a whole new unit (different brand) for $1500.00. Guess what decision I made. I will use the housing to make a compost box. If anyone is seriously considering any legal action against this company, please contact me at [email protected]
Date created: 2010-06-07 Name: M. A.
Years owned: 1
"Goodman = Garbage"
From day 1, the unit never worked like the Trane unit I have. Now, the compressor is not working and although it is still under warranty, it only covers the materials. Labor is $600. Never again will I buy anything from this company.
Date created: 2010-06-05 Name: Pauline Mitchell
"Goodman 13 seer a/c 410 A 3 ton"
We had a hole new A/C full unit $ 2970.00 and twice since it was installed on 7/21/2009. The fan motor went out. It works very good when it is running. But now the Williams company that installed it is not returning the calls. So it is the Goodman A/C. It keeps breaking down, and the A/C company which installed it got me mad. Not knowing where to go from here to get this fix and under warranty.
Date created: 2010-06-01 Name: J. Manuel
Years owned: 3
"Leaking Goodman Coils"
Purchased our home in June 2006. We have two Goodman/Amana air conditioner units. Last Oct 30, 2009, one of the units air handler coils was found to be leaking/iceing up. Since the units are still in warranty, the parts are free but service and labor cost us over $800. We just found out that both units coils are once again leaking. We have had techs out to the home 4 times to fix/service this coils. It is unacceptable to think we will have to replace these coils every six months for a cost over $800 each time. The techs say Goodman knows there is a problem (bad design/metal). I have spoken to an attorney and next the bbb. Federal Lemon Law often extends protection far past State law, making warrantors responsible for irrepairable defects for up to four years after the factory warranty has expired. This federal statute generally provides cash compensation where the warrantor cannot make your product free from defects within a reasonable opportunity. Magnuson-Moss Warranty Act applies not just to vehicles but instead to all consumer products – including boats and appliances. As a Quality Assurance Engineer and an Operating Excellence Blackbelt. Who runs the Quality Department at Goodman?
Date created: 2010-05-26 Name: Kevin
Years owned: 2
"Goodman Air Conditioner Terrible"
I have owned a Goodman central air for 1.5 years. We installed it in August 2008, used it maybe 15 times in the last 18 months (last summer was very cool) and it needs a new compressor. The celonoid was replaced under warranty, I now have to pay $350 in labour to replace the compressor. Terrible piece of garbage.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.