Consumer Reviews of Goodman central air conditioners
Read more about Goodman central air conditioners
Reviews by Series
- DSXC16 (9 reviews)
- DSXC18 (14 reviews)
- GSC13 (29 reviews)
- GSH13 (10 reviews)
- GSX13 (37 reviews)
- GSX14 (10 reviews)
- GSX16 (11 reviews)
- SSX16 (12 reviews)
Date created: 2011-07-22 Name: D. DeFazio
Years owned: 4
Replaced our old unit (Carrier) with a Goodman unit -- very bad mistake! The house gets cool but it constantly feels wet. We went out and purchased a digital temp. gauge which also tells the humidity and the humidity in the house. It is in the upper 50's low 60's, even when we have the temp set on 67. We gave the gauge to neighbors and family to see what their houses read and they were in the 40'S. No-one seems to be able to give us an answer as to why this is happening and they have adjusted settings on the unit but it is still the same. Even the repair people say it is like there is an opening in the house somewhere. NEVER had this problem with our old unit and now we are stuck with this one! Would never, ever recommend this brand to anyone!
Date created: 2011-07-20 Name: Michael G.
Years owned: 1
"Unit freezes up"
Our builder installed a high-effeciency Goodman unit in our house for an extra $2000. When the furnace was running, the unit made a thumping noise that you could hear throughout the house. I hope that is fixed. When the a/c runs on hot days, it freezes up. Each time they blamed it on dirty filters (4 days between filter cleanings and freeze up last time. Give me a break. They think they have it fixed this morning but I'm not betting on it. When I replace it, it will not be a Goodman.
Date created: 2011-07-17 Name: Anthony Williams
Location: Dallas, TX
I had this system for years, I have never had no problems. Definitely great quality at an affordable price.
Date created: 2011-07-17 Name: G. Fundora
Location: Miami Fl.
Years owned: 4
"Stay away from Goodman"
I live in South Florida. Prior to buying this unit I had a 20 year old Trane. As old as that unit was it cooled better with less problems. This unit was recommended by my a/c guy because of the 10 year warranty. Since I dealt with my a/c guy for several years I took his advice (not knowing of Goodman). He also told me that Sears sold Goodman under the Sears brand. What a mistake this unit has been -- nothing but problems since day one. In the 4 years I have had it I have had 10 service calls. I have had it with this unit and have demanded my a/c guy to replace it with another brand. Stay away from Goodman -- pay a little more -- it is well worth it.
Date created: 2011-07-16 Name: Joel Edwards
Location: Winter Haven, FL
Years owned: 3
"Evaporator coils leak every time"
I had a new house built in 2009. It came with Goodman equipment. The new evaporator coil leaked out freon 8 months after moving in. I paid to have it filled, then it leaked out again 6 months later. I eventually had a Goodman approved contractor replace the evaporator coil. The new coil only lasted 6 months before it leaked out. This stuff is junk. Did I mention the $300 power bills for it running so much?
Date created: 2011-07-14 Name: Danny
Location: Bay area, CA
Years owned: 10
"Great units, poor contractors"
I've been reading some of the reviews here and can see the problem is not with the units them self but the contractors that install them! All of the units listed have parts that are made in other countries. With that said Goodman and Amana are the same unit. Made in the same place at the same time Just as American Standard and Trane are the same! So why different ratings? Area in which they are installed and the brands that the contractors install. The contractor installing must be qualified to install any brand. If there a good company they wont have as many problems as the units are being installed correctly! Leaks come from poor welding. And are many times blamed on coils etc as the tech is not trained to find the real leak!!!
Date created: 2011-07-11 Name: M. Irvin
Years owned: 1
"One year old unit not working"
We bought a Goodman last summer as advised by our heat and air technician. The unit is only 1 year old and is already not working. Something is wrong with the coil and the frian leaks out. The unit is under warranty. However, it has been 8 days and we still do not have the part. Goodman says it has "shipped" but according to the UPS tracking system, it has been sitting in Texas for 7 days. The heat index in our town was 109 today. It is dangerously hot here and Goodman has made no effort to expedite this process. Do not buy a Goodman.
Date created: 2011-07-11 Name: Bone Fuentes
Location: Ashburn, VA
Years owned: 6
"Goodman is Garbage"
Bought our house 6 years ago, new, with two goodman units that came with the house. Already had to replace one entire system. Most likely will have to do the other by the end of the week. Goodman stinks worse than dog sh**!!!!
Date created: 2011-07-07 Name: Angry Homeowner
Location: League City, TX
Years owned: 2
"Hot in Texas"
We bought a new home with a Goodman 5 Ton unit about 2.5 years ago. It has been nothing but a problem. We were just informed that we have a leaking evaporator coil. The technician told us that everyone who had these new units was having similar problems. I give up on this junk! I am about to spend big bucks to replace this unit. I wish had known that this junk was in our new home when we purchased it. Another case of buyer beware and I could have saved myself $$$$$.
Date created: 2011-07-07 Name: B Browning
Location: Western NC
Years owned: 2
"Warranty and Customer Service Stinks"
Just got off of the phone with Goodman customer service. I was informed that even though they understood that my REPLACEMNET coil had been installed for 2 months and failed again that I was responsible for labor on the obviously defective/improperly designed part. I have had the unit for a little less than 2 years and this will be the fourth service call for the same problem. I am planning on filing a lawsuit against this company if they do not resolve this issue. I understand it is a parts warranty but after less that 60 days the parts they sent fails and they are just acting like this is normal business. If I tried to run my business this way I would be out of business.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.