Consumer Reviews of Goodman central air conditioners
Read more about Goodman central air conditioners
Reviews by Series
- DSXC16 (9 reviews)
- DSXC18 (14 reviews)
- GSC13 (29 reviews)
- GSH13 (10 reviews)
- GSX13 (36 reviews)
- GSX14 (10 reviews)
- GSX16 (11 reviews)
- SSX16 (12 reviews)
Date created: 2011-12-21 Name: Miguel
Location: Laredo, Texas
Years owned: 15
"15 years of uninterrupted service"
Honestly, I think most of these reviews are written by people who are paid by other manufacturers. Some of the stuff being said here is horse pookey written by idiots. If you live in the dessert and it is 110 degrees outside there is no way to cool your house to 72. Impossible. It all comes down to the installation and having a little common horse sense.
Date created: 2011-11-21 Name: J smith
Location: miami FL
Years owned: 2
My problem with my Goodman Aruf18241ba unit is that the drip pan is too small for the air handler coil. Every couple of weeks it starts to drip because the water can't travel down the sides of the coil due to there being no space, and gook clogs the flow too easily. If there were more than a 1mm gap between the coil and the edge of the pan, for the water to flow, it wouldn't be a problem. Other than that the unit works just fine. Can I get a bigger drip pan for the unit so I don't have to open it to scrape the sides every other week?
Date created: 2011-11-04 Name: Claudette Day
Location: Allenhurst, Ga.
Years owned: 2
"Goodman unit inoperative"
This unit sucks. I have only owned it for 2.5 years. The repairman has spent the last 3 weeks trying to repair it. Good thing it is still under warranty.
Date created: 2011-10-30 Name: Jeff Brown
Years owned: 4
"I call it my JUNKMAN"
Have had this unit for 4 years, biggest mistake of my life. Service technician has been here more time than I got fingers and toes. Trying to get factory to replace, we will see.... at this moment can't turn on heat because of a blockage in the line for unknown reasons, technician was here and is trying to work with the representative if this don't work, guess I will have to replace it because I have no faith in it what so ever. Every season its something new with it. We as Goodman owners need to all get together and file a class action lawsuit against them because we all have been took for a ride. if you considering buying one don't I can promise you will live to regret it, no matter what warranty you get be it a 5 years or a 10 years parts and labor. As would I buy a new one again, no as would I recommend one hell no.
Date created: 2011-10-14 Name: M. Hunt
Location: Ocala Fl
Years owned: 3
Had a brand new Goodman heat pump professionally installed 3 years ago (technician recommended) and it has proven to be very costly mistake. I'm so sorry I ever laid eyes on it. I'm on fixed income and now must start scraping money together to get a different unit or go broke trying to keep this one running.
Date created: 2011-10-13 Name: Julie
Years owned: 2
"2 problems in 3 years"
One year after we had the unit, our zoning boards broke. Now, 2 years later, we have a major problem. There is a leaking valve from which the freon is leaking out. It costs about $1000 to fix with service charges and the cost of replacing the freon (crazy expensive). We live in a newer construction development. Our neighbors had the same exact problem one month ago. Their house was built exactly one month before ours (3 years ago). Coincidence? I think not. The system is a piece of shit (pardon my french!). We should not have had this much of a problem with a new a/c unit. I will never buy from Goodman again. I called their customer service department to complain. The lady I spoke to was less than sympathetic and of no help.
Date created: 2011-10-11 Name: R Cobb
Location: Atl Ga
Years owned: 6
6 years old no problems, replaced both a/c & Heat & Coil, you have to replace complete system to get total satisfaction. Great Installer & Price (Banks Heat & ac).
Date created: 2011-09-28 Name: JSouders
Location: WinterPark, FL
Years owned: 3
"The biggest piece of crap I've ever had the displeasure of owning"
We bought this Goodman unit to replace one that died in a 50 year old house. It was recommended by our service technician and we figured with a 10 year warranty on parts and a lifetime warranty on the product they stand behind their product, but that is not the case. Every summer we've had the same problem where the unit will just stop cooling. The technician comes out and diagnoses the same issue. The unit has sprung a leak (because of a faulty valve) and the freon needs to be replaced. Last summer we had to wait for over a month for the part to arrive. I have a special needs daughter who needs cool temperatures and no humidity. It was record temperatures over 100 and high humidity and we had to live with it for over a month. This year same thing. I don't even think we'll call the repair guy this time. We're just going to replace it. People on here have mentioned a class action lawsuit. Did someone file? If so, please contact me, otherwise, I'll be contacting an attorney in the morning. I've had it with this company and their piece of crap product.
Date created: 2011-09-26 Name: Pete R
Location: Ocala Forida
Years owned: 2
For Goodman GPH15, 18 months and 4 major service calls. Pretty much every major part has failed in less than 2 years.
Date created: 2011-09-20 Name: Dr. Randy M. McCown
Location: Piedmont, OK
Years owned: 1
"I'm a skeptic"
Purchased Goodman CPG0902103BXXXBA 7.5 ton rooftop unit in July 2011. Paid over $10,000.00 for unit and installation. August 2011 one of the two compressors blew up. Literally had a hole in the side of the compressor. New compressor finally installed at the cost of $950.00. I have never heard of a hvac that did not carry at least a one year warranty on labor and five year warranty on compressors. We have twelve more rooftop units. I promise that we will never have another Goodman on our roof.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.