Consumer Reviews of Goodman central air conditioners
Read more about Goodman central air conditioners
Reviews by Series
- DSXC16 (9 reviews)
- DSXC18 (14 reviews)
- GSC13 (29 reviews)
- GSH13 (10 reviews)
- GSX13 (38 reviews)
- GSX14 (10 reviews)
- GSX16 (11 reviews)
- SSX16 (12 reviews)
Date created: 2013-07-12 Name: Teresa Day
Location: Peoria, AZ
"Original AC Still Working Good"
We just had our AC checked to make sure that it's all good. It's the original AC installed when the house was built in 2001. We have it looked at every year as we live in the Valley of the Sun (Phoenix, Arizona), so it gets a work out. We are not the original owners. Unit is in excellent condition! No problems, no leaks. I was very surprised at all the negative comments. So I thought I would put my 2 cents in. If or when the unit goes out we will probably buy another Goodman. Several of our neighbors still have their original Goodman units as well and everyone is very happy with them.
Date created: 2013-07-09 Name: John
Very simple, do not buy Goodman AC. Very bad product, I put it outside AC unit broke 3 times in 5 weeks. They did not replaced the unit, so I took it out and put a new Trane unit and love it. I will never recommend Goodman to anyone. Bad product and bad warranty.
Date created: 2013-07-09 Name: Steve
"Goodman Works Great"
I have 2 units installed by builder, 5 years ago. Just had them serviced for the first time. The upstairs was blowing cool but not cold. Slight amount of freon added, back to normal. House stays cool even on 95 degree days. 4 of my neighbors have Goodman as well and not one of them have had an issue in 4-6 years since homes were built. What do we have in common... The installer!! In fact, the inspector we used said that the heating/AC installation was one of the best he had seen.
Date created: 2013-07-08 Name: G. Wolfe
Location: Berlin, NJ
"Problems and More Problems"
Decided to update my reliable but inefficient A/C and heater in 2009. Had Goodman A/C installed professionally by Goodman dealer. End of year one, no freon, system was dry attributed to leak at shredder valve connection. Year two, no freon again, tech thought there may be a leak in the coil, but could not find it. Recharged system again. Year three, no freon, tech found leak in coil, replaced coil but would not replace the entire unit despite my concerns that the leaks had probably damaged the compressor. Year four, compressor dead, replaced compressor under warranty. One month later, unit won't cool. Waiting for service as I write this. Not at all warm and fuzzy on the Goodman products at the moment. Going to press for a fully replacement of the unit, preferably for equipment from another manufacturer. Probably going to add legal expenses to the experience, but enough is enough! Consider the consistent coil leak and compressor failures in the other reviews when making your decision!
Date created: 2013-07-01 Name: Mike Anon
Location: Glenn Mills, PA
I have an A/C license but am long-retired. I decided to replace my 50 year old home systems 2 1/2 years ago. I spent a lot of time evaluating the work of local contractors before settling on a 60 year old company in our city. I had certain requirements for components and Goodman met them all at the lowest price, even including a 10 year parts and labor warranty. The installation tech. did an excellent job and we enjoyed discussing specific details of brazing technique, TXV function, etc. The systems have functioned very well and are much quieter than a friend's 10 year old Goodman. Incidentally, that one was properly installed and has required no repairs. Bottom line: As many others have said, the quality of the installation is the determining factor governing how reliable a system will be. Period! There is only one right way to do the job. Educate yourselves before purchasing or you are very likely to be cheated. Talk to friends, neighbors, etc. Check with the BBB!!!! If there are a lot of complaints about a company, run away! Meet the installers if you can, not just some slick sales people! Protect yourselves and you will be happy with the equipment. I will say though that some systems are better than others from the standpoint of ease of repair or component replacement. American Standard comes to mind, but the cost for that convenience is high and certainly wasn't worth it for me.
Date created: 2013-06-29 Name: mb
Had a new Goodman 3 ton in my house. Aluminum coil failed in less than two years. Won't buy a Goodman again.
Date created: 2013-06-26 Name: S. Brown
Location: Phoenix, AZ
"Satisfied for 19 Years"
I have 2 units (2, 2.5) that were installed by the builder 19 years ago as of last month. Have never had a problem. I just make sure that I get an annual tuneup and change the filters. What else can I say? Either the product works or it doesn't!
Date created: 2013-06-24 Name: Cindy Ward
Location: Smithville, Tn
"Had AC Unit Placed on Houseboat"
Had AC unit placed on houseboat. It has been one thing after another. A local dealer did the work and I feel that the unit is a piece of junk. Service calls on top of service calls. Dang joke for a so called quality product. Step up and take pride in your product and stop sending out junk to hard working people. Teach your dealers about customer service. They don't know the definition.
Date created: 2013-06-18 Name: KG
Location: Killeen, Texas
"No Good at All Piece of Junk"
I purchased a new home back in Sept. '11 with a new Goodman AC unit. It hasn't been a good 2 years and the compressor has went bad. The cost to repair $1300 which is just crazy. I have never seen a new AC unit completely stop working. This brand is just a piece of junk.
Date created: 2013-06-16 Name: Craig Wiedder
"Quality of Installation VS Quality of Equipment"
I am amazed at the negative reviews posted about Goodman and Amana equipment. I have been in this business for over 40 years, and would advise you that, most of the horrible experiences that consumers relate are caused by the installing contractor and not the equipment manufacturer. Your first and most important selection should be the installing contractor. If you get this part right, you can be sure that he/she will not sell you a poor quality unit. Why would they? Lastly, my experience is that Goodman products are the best value equipment on the market. There are more expensive units available, but the higher price that you pay will go for national brand advertising and dealer rebate trips to Hawaii!
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.