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GOODMAN GSX14 Central Air Conditioner

#5 of 13 GOODMAN Air Conditioners

Updated: Jun 24, 2017

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Read more about GOODMAN Central Air Conditioners

Overview of the GSX14

The Goodman GSX14 is a single-stage air conditioner with an efficiency rating of 14 SEER. It features a copper tube/aluminum fin coil for increased efficiency and a factory-installed filter drier which protects the system from moisture and contaminants. Easy serviceability is provided by top and side maintenance access and easy access gauge ports. A three-bladed fan and a louvered sound-control top help keep sound levels as low as 73 decibels, while the heavy gauge stainless steel cabinet has a powder paint finish with 500-hour salt spray approval.

Consumer Reviews of the GOODMAN GSX14

Compare to Other Goodman Air Conditioners:
  • Very Satisfied
    3
  • Somewhat Satisfied
    1
  • Neutral
    0
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    4


Date created: 2017-06-24 Name: sandy stone
Location: Desert Hot Springs, CA

Satisfaction Rating:

1 of 5 stars

Review:
"Buyer beware"
We just had it put in, already had serviceman out here and the jerk says oh its running fine, with that electronic thing he has telling me oh its not cool in here due to no insulation. I know someone lives in mobile home and their place cools down in minutes the whole place...this brand is the worst, don't let them put in Goodman brand. I will be suing them over this cause 12,000 it cost me. The place isn't cooling down at all. Don't buy this lousy god dam thing. I'm totally pissed


Date created: 2017-04-20 Name: John V. Dow
Location: Leawood, KS

Satisfaction Rating:

1 of 5 stars

Review:
"UNABLE TO COMPLETE ONE YEAR"
The unit never worked properly from the beginning. It would not hold a charge for more than a couple of weeks. The installer made numerous trips only to recharge and look for leaks. He isolated the problem to the coil which he replaced under warranty, however we find it now leaks too. Our installer no longer returns our phone calls and obviously has washed his hands of the mess. I have hired another service company who found the coil outside has a major leak as well as the inside coil (that had been previously replaced). Replacement parts are covered under warranty but the labor would have exceeded $3,000. For similar $ we have purchased a replacement york unit. My wife and I being senior citizens do not have the resources to easily swallow such an expenditure. Hopefully anyone considering Goodman equipment will go elsewhere.


Date created: 2017-03-17 Name: Jason
Location: St. Petersburg, FL

Satisfaction Rating:

1 of 5 stars

Review:
"Awful, stay away please!"
My unit is a year and half old has never worked well. When it stopped cooling I called a Goodman a/c service rep. Off of their website. What a joke, said I needed a compressor and I did not. I got a second recommendation and they said It was low on Freon. Wrong again, and the second service messed up my unit as it does not even turn on. Whatever they did now probably did fry my compressor. Customer service is a joke. Hey Goodman fire your customer service employees and buy an answering machine to tell your customers you will not help them in a time of need. Take the extra $ left over from the firings and put it into decent parts and better service. I never write reviews so please if you need a new A/C go elsewhere.


Date created: 2016-06-13 Name: dle
Location: Virginia

Satisfaction Rating:

2 of 5 stars

Review:
"Somewhat"
I would not suggest purchasing the Goodman brand. Wished we spent a little more money to get Carrier from the beginning. Our AC broke down after 4 years, the parts had a 10-year warranty but no use. Just replaced our AC today & bought Carrier brand.


Date created: 2016-05-13 Location: Charlotte, NC

Satisfaction Rating:

5 of 5 stars

Review:
"My Goodman Air Conditioning Unit"
I have owned my Goodman unit for a little over a year now and I am very satisfied by its performance. I really like that it is a very quiet unit that takes up little space but is very powerful. I honestly can't say that there is anything that I dislike about the Goodman brand at all. In the year since I have bought my home, I have never had to replace anything on the unit nor have I had to have any maintenance on it. I am completely satisfied with this unit and would highly recommend it to a friend or family member that is considering upgrading their current heating and air unit or having one installed for the first time. If I was placed in a situation where I had to make a choice to get another heating and air unit I would definitely choose a Goodman again without hesitation.


Date created: 2015-07-24 Location: Orlando, FL

Satisfaction Rating:

4 of 5 stars

Review:
"Goodman central AC unit"
I have owned my Goodman central AC unit for 4 years. I like that it was cost friendly, but I have had a few problems with it. I live in Florida and it seems as though the unit needs servicing at least once every 2 years so far. Whether it is Freon or freezing up, it doesn't seem as though it can keep up with the cooling demands I need for my household. I would probably not buy the same brand again, and would recommend buying a brand that is reliable and suitable for the household needs.


Date created: 2015-07-17 Name: Ray
Location: Marietta, GA

Satisfaction Rating:

5 of 5 stars

Review:
"Great equipment"
Had two units installed in a 3600 square foot home in metro Atlanta - one unit 8 years old, the other 6 years old. No problems. One unit had a switch replaced under warranty, no charge. It depends on your installer. You get what you pay for!


Date created: 2015-07-07 Name: Greg
Location: Centennial, CO

Satisfaction Rating:

1 of 5 stars

Review:
"Died after two weeks"
I bought a unit online and had it installed by a dealer (which means the warranty is good). However, after two weeks, the compressor gave out. While Goodman says they honor the warranty for the part, I still have to pay for the service call and labor to switch out the bad compressor. This is simply a bad AC unit and a terrible company to work with.


Date created: 2013-11-09 Name: Larry Harman
Location: Memphis, TN

Satisfaction Rating:

5 of 5 stars

Review:
"It is All About How It is Installed... Any Brand"
I am an HVAC contractor in Memphis, Tennessee. I have this to say: if it is not installed correctly, you will have problems. Let me start with replacing older systems. Your older system was R-22. If the line set is not the correct size for the r-410 system, you will have problems. If the old line set is the correct size but isn't flushed properly, leaving residue of oil in the line set (refrigerant lines from evaporator in attic or closet to the condensing unit) from R-22 system, you will have problems. If your return air plenums aren't properly sized and many old ones weren't, you will have problems. Contractors that install or replace systems properly are going to be a little more expensive than one who is cutting corners to get the bid lower. I can't even begin to list how many times I have been called out on units that were in warranty, installed by God knows who, and found wrong line set sizes, wrong duct or plenum sizes, poor brazing connections, all from poor installation. Be more concerned with who you use than what brand you are buying. Check with BBB or Google the company that you plan to use and read reviews. Make sure you use a licensed contractor. Make sure they pull a permit. If you're not licensed, you cannot pull a permit to install a furnace, evaporator coil, or a condensing unit in most places. Read your estimates, ask questions. Another important fact: ok, now you have your new system installed. Just because it is brand new, doesn't mean it doesn't need to be cleaned (condensing unit coils) thoroughly each spring. It also doesn't mean you don't need to change your air filters regularly. You, the homeowner are responsible for preventative maintenance, to keep your new system running for years without problems. I have gone out several times, too many times on several brands, just two years old, with bad capacitors or condensing fan motors. Homeowner is upset because unit is brand new. What caused this? Was it the equipment or a bad installation? Neither, it was a stopped up condensing unit. Spraying a little water on the outside of the condensing unit to remove grass clippings, doesn't remove the dirt, dust and pollen that has built up inside the coil fins. The outside may look clean to you but air isn't getting through that dirty coil. The pressures run high, swell capacitors and get condensing fan motors hot. Then they fail. Yeah, you will get a new capacitor or motor under warranty, although technically you shouldn't because it was not caused by a factory defect, it was caused by lack of maintenance of your equipment. So, please don't be so quick to condemn the brand you buy. How it was put in and how it was taken care of after it was put in is the key!!


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Other GSX14 Reviews

Among the very few online comments regarding the GSX14 on HVAC forums, a consumer on city-data.com asked for opinions of the GSX14 and the SSX14, another Goodman model. Neither unit was named as a favorite and the comments about Goodman units was mixed, with one reviewer calling the brand cheap while another said he's never had a problem with his.

GSX14 Warranty

Product registration is required within 60 days of installation for maximum warranty coverage. The warranty for the Goodman GSX14 air conditioner is comprised of the following:

  • 10-year limited parts warranty

The warranty does not cover labor costs.

 
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