GOODMAN GSX13 Central Air Conditioner
Updated: Jun 14, 2016
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Overview of the GSX13
Goodman markets the GSX13 air conditioner as an efficient and reliable product. This three-phase 13 SEER split-system series has models ranging in capacity from 1.5 to 5 tons and producing anywhere from 18,000 to 60,000 BTU/H.
The Smartcoil technology used to enhance the GSX13's heat transfer capability incorporates refrigeration grade, rifled, 5 mm copper tubing and aluminum fins that reportedly provide a larger-than-average surface area. The coil is protected by a steel louvered guard. The GSX13 has sound-reducing features such as a quiet condenser fan system and a louvered sound control top to provide reduced operating noise.
Goodman produces the GSX13 with a louvered cabinet made with heavy-gauge galvanized steel. The cabinet has a side panel that allows access to the controls and provides enough space for accessories. The liquid and suction line service valves are made of brass, and the GSX13 features R-410A chlorine-free refrigerant.
Consumer Reviews of the GOODMAN GSX13
Date created: 2016-06-14
Name: K. Smith
Location: Antelope, CA
"Goodman HVAC piece of junk"
I purchased a 4 Ton Goodman HVAC unit on October 2014 and the A/C unit quit after 1 year.
Date created: 2016-06-12
Name: J. DeMoranville
Location: Jacksonville. FL
"Worst unit I've ever bought"
Goodman units are junk. I need to replace mine again, this is the second time in four years. I will not be replacing it with Amana or Goodman. I will make sure all my friends know about my experience with them so they don't get stuck like I did.
Date created: 2016-06-11
Name: Frank Chie
Location: New York
"Good, solid A/C"
Bought a complete system, 4 ton compressor, air handler, lines, etc. online and installed it myself, replacing an existing system. Everything worked perfectly and it has been installed for over one year. I chose a 13 SEER system because I expect it to be less complex and more reliable than higher-rated units. Even though it is only 13 SEER my electric bills dropped by 15% during the cooling season.
Date created: 2016-04-20
Location: Christiana, DE
"Central AC as frigid as my ex-girlfriend"
I've owned this beast for nearly two years now and what can I say, I have very few complaints. It works just as advertised. It zaps every bit of moisture out of the air and brings ambient temperatures to what is set, keeping me and my family comfortable. The downside: it's loud to the point of being startling when it comes on (ruined rugs, but maybe it's the cat I should direct my anger towards), but it's a relatively trivial issue considering how comfortable it has kept my family, especially considering how humid the past couple summers have been. I would more than likely buy this brand again, so long as I can afford it.
Date created: 2015-12-28
Location: Malabar, FL
"Goodman AC piece of junk"
I purchased a 5 Ton Goodman AC unit on October 1, 2013 and the unit quit cooling after 2 years and 2 months . This occurred during the holidays in Florida with the temperature around 86 degrees during the day. I had to put my mattress in the living room under the ceiling fan to survive six (6) nights. I was able to get an AC technician on Monday after the holidays since no service calls were available. The technician had to order a new condenser coil which was under warranty ($900 if not under warranty). The system had a leak in the condenser coils which caused low Freon in the coils. I have to pay $846 for a diagnostic leak search, which includes a $500 to $600 Freon charge. I would not buy another Goodman AC unit if my life depended upon it. The unit is a piece of junk. Condenser coils lasted 2 years with a 5 year warranty on parts. Not a deal for all the inconvenience and discomfort; simply a piece of junk with no quality or pride of workmanship. I will tell everyone about my experience. The tech also said the Goodman product are poor quality. Just read the other reviews which of course I failed to do on the initial purchase. Never again. I hope this provides a review for caution for the next potential buyer.....buyer beware!
Date created: 2015-10-19
Location: Atlanta, GA
"Amazing Air Conditioner"
I have had this air conditioner for a year and a half after our main air conditioner of 5 years stopped working completely and in a time that was mid-summer. So it was horrible for us and we were able to get this Goodman installed rather quickly for a very affordable price. So far we have done 2 checkups on it and it is running like a champ and had no issues at checkup. I have recommended Goodman to friends and family and I will recommend it to any one that is in need. What it breaks down to is a great price, a constant sturdy life, and a lot of head ache off of your mind. Plus the energy consumption isn't bad either. I think one of the worst things about losing an air conditioner is the fact that it usually happens in a time when you really don't need it to. So if you have issues then get Goodman.
Date created: 2015-08-06
Name: Michael T
Location: Portland, OR
"Dont blame Goodman for poor installation and service"
After reading many of these reviews I am shocked by the description of the service and/or installation by the contractors used by the consumer. I am a commercial service technician with 20 years of in-depth experience in all aspects of the HVAC world. I only tell you this because it is obvious to me that the problem is with the service provider, not the product! In the majority of the reviews at least. I have been installing Goodman products for friends and family for well over a decade and have both a high efficiency furnace and heat pump in my own home. Goodman has one of the best warranties in the business if the equipment is registered to the original owner (and installed correctly). Out of likely one hundred pieces of Goodman equipment I have installed, I have had to only make repairs on roughly five in over a decade and they were all parts covered by warranty (never a compressor failure). Another thing that the average consumer does not realize is that Goodman uses the same compressors and components used by most all other brands, other than the few that manufacture their own parts like Trane and Lennox. Another piece of info for those that don't know is that Goodman is one of the only brands anyone and everyone can purchase online, unlike most other brands. This, of course, leads to a lot of Goodman equipment being installed incorrectly, thus casing premature failure or inadequate performance. The moral to the story here is do your homework before you hire any HVAC tech or contractor to do the work regardless of the brand you may choose. Most residential contractors use inexperienced technicians with little or no formal training whatsoever. And in most states residential techs don't need to be licensed in anything, unlike the commercial tech counterpart. If they were quality trained techs they would be working in the commercial side where the money is at. Don't get me wrong, I'm not saying there is no such thing as a quality residential tech, they are just few and far between. Fyi, I do not work for Goodman or have any affiliation with them! I'm just a satisfied consumer many times over that understands the real story and wanted to share my thoughts. I hope it helps somebody with the decision they need to make for themselves! Good luck :)
Date created: 2015-08-02
Name: B. Edwards
Location: Gilbert, AZ
My wife and I purchased our home almost 19 years ago. Last year, our AC was starting to show wear. Our heating and AC company kept us going until this summer. Hugo said it is time to replace. We asked, "What was our original unit?" He said a Goodman, then that is what we wanted to replace the old unit. Gilbert, Arizona, with dry heat, and Goodman has served us well. We are planning on another 19 years....
Date created: 2015-07-21
Name: Debra andDennis Brunke
Location: Ocala, FL
We have only owned this unit 2 years and it already needs a blower motor, dual cap, points burnt. When done it will cost $648.00 in labor to fix all of this! This unit should not have done this; it has been under regular maintenance checks.
Date created: 2015-07-11
Name: bob gordon
Location: Corpus Christi, TX
We've had this unit for 3 years and in this time I've had to call out our installer on two occasions to repair the unit. They paid for the parts but I had to cover the labor. The installer told me that he is constantly replacing the capacitors in this unit. I was told that some of these parts fail within two weeks of installation. These capacitors are made in China and live up up to the fine quality of products manufacturers receive from other countries.
Date created: 2015-07-03
Location: Butler, PA
"Cool, calm, collected"
Purchased a newly built 1073 square foot home. Closed on April 1. Both the AC and furnace are matched Goodman units. R410A 13 SEER A/C really carries the freight on hot days. Runs quietly too. Long term will determine if the unit is reliable, but I think with the Copeland scroll compressor it should do just fine. I like the fact that they are built in the USA in non-union factories in right to work states.
Date created: 2015-06-23
Location: United States
Turned it on for the first time and was pleasantly surprised by how quietly it ran. It cooled the house down in no time. It's a very nice unit for the money. I would purchase again.
Date created: 2015-03-12
Location: Booneville MS
"Great AC for the money"
We remodeled our home last year, which meant pulling the window units and installing a central air system. We looked at reviews and chose the GSX130481 model from Goodman. Great choice on our part. This thing is great- it keeps the entire house cool, even on really hot days. The house is 2 story and we were worried we might only get decent out put on the lower level, but both stories are kept nice and cool. So far no repairs have been needed. My only complaint- the unit is a little bit loud. Not overwheling, but the house is never completely quiet when it's on and the hum can be kind of hard to ignore. Over all though, we're very happy with the unit and if we had to, this would be the brand we'd buy again. I'd recommend this to anyone looking for a decently priced full size AC unit- probably better for larger homes than smaller ones.
Date created: 2014-09-12
Name: randy t.
Location: Tampa, FL
"Some of you were suckers"
I have been in the apartment industry for 30 years. I've had more success with Goodman products than Trane or Carrier. When I start a job on a property that may be 15 to 40 years old, most of the issues are the service guys, and not only in the apartment industry. The worst are the a/c contractors, as their job relies more on the sale of a complete system, even if yours is less than 5 years old. Now, I have worked properties that have had 20, 30, and 40-year-old units still running, some in bad shape and some in excellent shape. The brand didn't matter as usually they were all mixed, including air handlers. An a/c is an a/c, period. They all function exactly alike. If installed correctly, they will work efficiently. Those here that complain of a high electric bill, well, $250 to $300 is quite normal and very good for a 2000 sq ft home. If it is higher than normal, it could be the heat running at the same time. The relays sometimes weld themselves in the closed position. On any brand this can happen. It could be undercharged or overcharged. Those that say it's not cooling enough, somebody suckered you. They probably undersized the unit or just didn't do the correct installation, such as not enough Freon, or too much. As far as leaks, that's debatable, too. It could have been vibrations, or manufacturer's defects. The person that said it was Goodman's seals at the regulator piston is full of crap. He sold you a new unit and made a ton of money on it. I bet he took that older system and sold it to someone else and it works fine. Any of the brands can experience issues right out of the box. I've been there and seen it with my own eyes. I've been doing air conditioning so long, I can set up a mismatched unit and make it work just fine. See, in the apartment industry, a tech doesn't have much choice when 99% of the management companies cut your expenses to the point that all you can do is work with what you have. That's the first reason apartment communities have a/c issues. The second reason is the techs are not taught correctly nor have the ability to really understand a/c. Third, is the outside contractor come in and do a lousy job because they are not making the money they think they should. I promise you, I have more experience on a/c's than the contractors do. I have done more a/c troubleshooting, repairing and installs in one day than any single person working for a contractor, as their time is spent driving from one place to another. All of mine are usually within walking distance. So contractors, don't put all of us maintenance techs down, as you usually do. A very few of us really do know and understand a/c. Contractors are more of the salesman type than they are the repairman type. A contractor's philosophy is replace, not repair. In my eyes, you're not much of a tech if you have to replace a working unit. If it works, it can usually be corrected to do the job it was intended to do. An old maintenance tech once told me, "Randy, you don't need gauges to charge a unit, you only need them for troubleshooting." And I learned he was right. If you learn the tricks, it is true. So, the brand name is only something you pay for. Goodman is just as good as the big names. I've installed hundreds of them and others like Bryant, Rheem, York, and Trane. Actually, I've seen more Trane units blow the terminals out at the compressor than I have any other brand. Confusing, ain't it? So, contractors, if your company got a really good deal on Goodman products, you would sell them to your customers just like you do any other brand and you would put down brands like Carrier, Trane, GE, etc. I'm right, ain't I?
Date created: 2014-08-05
Location: West Valley, UT
"Very high power bill"
I bought a house in winter of 2011 had central air unit put in my 1st year and every year since my summer bills range from $271 to $350 a month for a 2,000 sq ft house. I have had a central air repair guy, an electrician and even the power company come out to see the cause and no one can find a problem besides that my bill should not be that high.
Date created: 2014-06-25
Location: Kansas City
"What's cooler than being cool? Ice cold"
I had this a/c installed in my house by a professional contractor about two years ago and I gotta tell ya it's been nothing but a pleasure. I've read some of the reviews here but if you look at the top ten list of Air conditioners on this site you'll find that Goodman and Amana (same company) are four of them listed.
Date created: 2014-04-14
"Never again - 3 different machines broke!!"
What can I say, Goodman products are absolute junk. I run a business and had a total of 3 of these machines installed. ALL 3 BROKE. The first two in the first year of use (coil popped), the second broke about half a dozen times over 2 and a half years. Compressor, condensor, fan motor, you name it... These machines don't have high pressure/low pressure safeties like other brands do, so if something breaks, the machine continues to run, builds the pressure, and pops. Even if parts are guaranteed, it'll cost you expensive service calls each time. I ended up changing all three machines with other brands, and I have never had any problems with them since. At least two ventilation companies confirmed Goodman was junk, and they even referred to their units as "the service call units". Stay away, unless you like wasting a lot of time and money.
Date created: 2013-10-31
Name: Sam Steele
Location: Parker, CO
"Goodman GSX Series"
I read these reviews with their negative ratings of the Goodman brand and can tell immediately that the individual should be rating their installation company and not the brand. With respect to the leak down issues noted, Carrier was slapped in the face over the evaporator coil leaks when using the R410A refrigerant. Trane had the same issue but attempted to cover their tracks for a while by calling it an installer problem. It was actually a metallurgy issue. Now, on to the quality of the condensing units. It's all in the installation. Goodman uses the Copeland scroll compressor, which is considered to be the industry standard. This same compressor is used in Rheem, Carrier, and even Trane. Trane is finally giving in after all these years and putting the Copeland in their products. Yes, finally going to the compressor that Goodman and Rheem have been using for years. The run capacitors, contactors, fan motors, fan blades, and filter dryers are all off the shelf units common to all the brands. Nowadays, the only (and I mean only) difference in the quality of the brands is in the outer metal enclosure. That's it. Brand name recognition is a thing of the past. Even the furnaces are made from off-the-shelf parts common to each brand with only the design of the draft inducer casing and the individualized control boards (which can all be replaced by a universal board). The metallurgy of the heat exchangers are the same. One brand is no better than the other brand. Cost is the factor for most people. Those that spend a fortune on a Trane or Carrier are paying for the name only. Those that spend a reasonable amount for a Rheem or Goodman, are buying the same quality but keep saving a load of money better used on a vacation.
Date created: 2013-07-10
Location: spruce grove, ab
"Bad Unit ALREADY!!!"
Just got this unit less than a year ago. Used it for a month before the winter then it was off up until just a few weeks ago and wamo! The leak started right away. Was told by the A/C repair guy, it was a leak and it was a piston or valve piece and that he has been replacing them on every Goodman unit for weeks. Did several that very day. It's a manufacturer defect and yet they want us to pay $600.00 for a 4 hour job for this dumb little piece inside a welded pipe that are all insignificant. The seal on it is too small and doesn't have a second back up seal like most other units on this piece. This is not an installer issue, it's Goodman and them wanting to cut corners to save money and making everyone else pay deep for it and put people lives at risk if they have young children. Luckily my issue was outside not inside, yet!!
Date created: 2013-01-16
"Money pit no more"
Bought home less than 2 yrs new ac installed as part of contract- they put in a goodman, summer #1 2 calls to hvac tech. Worked fine the rest of the summer. Summer #2. 2 calls to hvac tech, never cooled the house below 90 during the day or 85 at night. Having complete new carrier system installed today, figured I have already spent a third of the cost of a new system on labor etc.. Why keep funding a loser?
Date created: 2012-06-15
Name: J. Anderson
Location: S. California
Goodman air conditioners are great, they work the same as any "name brand" air conditioner, when installed properly and matched with the proper evaporator coil. I suspect all the negative reviews of this or any make/brand air conditioner are the result of people going for the low bid / low ball estimates, installation by idiots who don't care about anything they do will not work for long. Goodman doesn't warranty their units purchased over the internet...for good reason, I wouldn't either.
Date created: 2012-04-18
Name: S. Swanson
Location: Lorton, VA
Years owned: 3
This is a very dependable system. I was worried about the dependability, but I have not had an issue. Well worth the money.
Date created: 2012-04-18
Name: B. Barnes
Location: Springfield, VA
Years owned: 8
I have now owned my Goodman system for many years and have never had an issue. This is a great system.
Date created: 2012-03-23
Name: J. T.
Years owned: 2
When looking to replace my ac unit I did plenty of research and found a lot of bs out there with regards to this brand. I knew all the big brands and felt like I was paying for the name and after looking into it I found that Goodman really was the best value. It wasn't the cheapest or most expensive but it has the best warranty out there and cost me less than a comparable Trane, Lennox or Carrier unit. People told me to not buy Goodman but I think I made the best choice...I Call them the Hyundai of the hvac world cause they kick butt on warranty and they back it up. Also I heard they are the biggest unit seller in the country to boot.
Date created: 2011-05-12
Location: manchester, NH
"My goodman central air conditioner"
I have had my central air conditioner for six years. i like that the air conditioner can cool down any room i choose. i do not need a box hanging out of a window to cool down my house. i like that my house can get as cold as i like, and be able to be comfortable. i do not like the summer heat so having this machine is really awesome. i dont think that there is anything about it that i dislike. i probably dont like that it is so bulky on the outside of my house. i can not really make it disguised so people dont see the big box. i have not had to repair or replace my central air conditioner since i have purchased it. i would definitely buy this brand again because it is reliable, useful, and works great. if anyone asked if i could recommend a central air conditioner i would definitely say that goodman is the way to go.
Date created: 2011-05-12
Location: San Antonio , TX
"Great AC Unit for the Money"
I just bought this AC unit about 3 months ago and I have been very happy with it so far. It runs very quietly and cools my house very nicely. What I really like about it is the control top feature allows it to run with almost no noise at all which was a major problem for me with my last unit. It is also very efficient and does not increase my electrical bill by that much compared to my last AC unit. There is nothing that I have found that I do not like about it. I have not had to do any repairs on the unit as it is still brand new. I have recommended this unit to all of my friends and I would buy this brand again. The Goodman air conditioner is the best AC unit for your buck in my opinion. I expect it to provide me with many years of cool air.
Date created: 2011-05-06
Location: North Brunswick, NJ
"Goodman Air Conditioner Review"
I recently bought the Goodman GSX130361 air conditioner for my home and I have only fantastic things to say about it so far. The installation went very smooth and the unit has worked very well overall. One of the great things about this air conditioner is that it is good for the environment as there is no chlorine used in its functionality. Additionally, it is very quiet and rarely will cause any disturbance in the household, except for when its adjusting its settings. One of the disadvantages, I believe, is the price as I had to spend close to fifteen hundred dollars to purchase this unit. I have yet to have to replace it and will continue using this until I feel it is time to upgrade. All in all, I would definitely recommend this product to a friend as I am very confident in its results. Good luck in your search!
Date created: 2011-04-05
"I love my central air."
I purchased our central air conditioner about a year ago. Where I live at it would sometimes get up to 98 degrees in the summer which is really unbearable with the humidity level high. When I first looked around at central air units, price was one of my major concerns. I decided to go with this particular model because it is highly efficient. Compared to when I was using the window ACs it has drastically lowered the price of our bill. It also uses a ozone layer friendly gas which I also liked. The contractors who put it in were fairly quick about it. From seeing them install it, it looked pretty easy to do. This particular model has lights for when it needs maintained or serviced which is really going to help out my wallet later on. So far I haven't had to have it looked at. Over all I am very happy with the way it performs. Lower bill and great cold air without having to lug around boxy window ACs. I really enjoy it and would recommend this brand to my friends and family.
Date created: 2011-03-30
Location: Newtown, PA
"Cool and comfortable!"
We installed this central air conditioner in one of our rental properties last spring. We chose it because it has a reputation for being effective, efficient, and also easy on the environment because it doesn't release substances that contribute to ozone layer damage. That's important to us. We also picked this model because it has a diagnostic module that detects problems and informs the contractor about them using a series of codes. This means that our contractor or repairman has an easier time diagnosing and fixing the problem, and saves us money on per-hour labor. This is a huge plus, especially because the unit is installed on rental property that we want to maintain financially profitable for us. Our Goodman unit runs quietly and has not yet had any problems. Our tenants have been very happy with the unit, and report that it keeps the house comfortable even on very hot and humid days. However, their energy bills have actually become lower since we installed this air conditioner, since this unit is so much more efficient than the one we had on that property previously. It's quiet and unobtrusive. I'd recommend this unit without reservation!
Date created: 2011-03-28
Location: Los Angeles, CA
"This Summer I Will Be Better Prepared"
Three summers ago I was unfortunately greeted with the failure of my air conditioning unit so I made the decision and commitment to install central air conditioning into my home. After reviewing the advantages and disadvantages of central air conditioning and couldn't help notice the advantages out weight the disadvantages and so I almost instantly called my local contractor to install my new Goodman unit. Since the installation I've been pleasantly surprised as how efficient this unit is comparable to standard window units. The only draw back I can recollect is that my unit was in need of repair almost 6 months after its installation which I feel was the result of the season changes and not the unit itself. Despite this set back I would still give my recommendation to friends who are in the market for central air conditioning. In addition, I dont think there is anything to dislike about this air conditioner because it is virtually maintenance free.
Other GSX13 Reviews
When a homeowner asks the experts on doityourself.com to comment on the quality of the GSX13 being installed into his new home, the contractors are split. Several say that this unit offers reliable performance, so long as it is properly installed. Others, however, point out that it is a budget unit and homeowners will get the minimal efficiency for which they're paying. On a different thread, several contractors agree that this unit does have the quiet performance that the manufacturer promises.
The GSX13 come with a 10-year parts limited warranty, although homeowner are required to register the unit within 60 days of installation in order for this warranty to apply. Consumers should discuss additional coverage options with their Goodman dealer.